business logo of Bonanza

BonanzaReviews 945

1.9

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Bonanza?
grey star
grey star
grey star
grey star
grey star

Bonanza Reviews Summary

Bonanza has a rating of 1.9 stars from 945 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Bonanza most frequently mention customer service, credit card and phone number. Bonanza ranks 568th among Marketplace sites.

service
179
value
160
shipping
141
returns
127
quality
143
This company does not typically respond to reviews

We monitor reviews for authenticity

New Jersey
1 review
1 helpful vote
Follow Jacymarie S.
Unfollow Jacymarie S.
Share Review
Report Review

Excellent!
April 1, 2017

I'm very Pleased with my purchase and with my delivery it was delivered before estimated time.
I'm a happy customer. Would use Bonanza again!
Thank you.
Jacymarie Steel

Date of experience: April 1, 2017
New Mexico
2 reviews
1 helpful vote
Follow Evangelina A.
Unfollow Evangelina A.
Share Review
Report Review

Horrible site I definitely wouldn't trust scammer got me for 200$ I tried buying interior trim for my car never received the item or a tracking number im pissed

Date of experience: March 29, 2017
Spain
1 review
10 helpful votes
Follow Max L.
Unfollow Max L.
Share Review
Report Review

I am a seller on Bonanza. Have a booth in Etsy, lots of visits, favorites etc, without paying anything.

In Bonanza I pay for my membership, + turbotraffic + a good share of any sale for advertising. I also set up a google ads campaign pointing to bonanza, and a launch discount.

0 Visits after months. Turbo Traffic is paid but not being used, and driving 0 visitors. Customer support offers same pre made answer.

I google "bonanza scam" because it is what feels like now, and the net is flooded with bad reviews.

Possibly reviews from here are full of fake reviews from Bonanza staff, because looking at other results, there are sites with more than idk, 50 complaints both from sellers and buyers from bonanza, just this month.

This is the worse marketplace I put my feet into. Not recommended, put hunreds of hours setting up my booth, thinking it would work like Etsy, and bring me more visits from different users.

Also, now I do understand why so many negative reviews here, and so few on their trustpilot review site. I was gonna post this review there, but they require you an "transaction id" number which I don't know what is it.

Can't post without a valid one. Guess how you get one? Asking to bonanza, lol.

Date of experience: March 29, 2017
New York
1 review
5 helpful votes
Follow brian W.
Unfollow brian W.
Share Review
Report Review

The website provide zero custom support, it is just a worse version of Craigslist, which false advertisement for the sellers. They allow the sellers to "import " reviews from other website. I saw one seller has more than five thousands reviews, ONLY 40 of them were from buyers on Bonanza, the other five thousands were from mystery "other website" So, all the cheaters love it. Avoid it if you are a buyer.

Date of experience: March 28, 2017
New York
1 review
5 helpful votes
Follow Judith V.
Unfollow Judith V.
Share Review
Report Review

Stay away! Most of their sellers are Chinese selling their counterfeits. Reporting one of their sellers to the Canadian authorities.
Company will not remove fake sellers. Much worse than Ebay.

Date of experience: March 27, 2017
Colorado
1 review
2 helpful votes
Follow IK N.
Unfollow IK N.
Share Review
Report Review

Bought an item which was never delivered and the only option I have is to contact the seller who has decided not to respond. Please do not waste your money with these guys. Ebay is much better!

Date of experience: March 25, 2017
Illinois
3 reviews
3 helpful votes
Follow Albert A.
Unfollow Albert A.
Share Review
Report Review

I only gave it 1 star because a 0 or a negative # is not available. This company is a rip-off. I ordered a product from them. A couple days later they said the products shipped, 10 minutes after I got this email they sent another email saying that product was on back order, and about 15 minutes after that they said they refunded my money. I looked online and after the 3rd email and found the product on the Bonanza website and it shows that there's 85 of them in stock I only ordered 2. Buyer beware

Date of experience: March 23, 2017
California
1 review
4 helpful votes
Follow Jill B.
Unfollow Jill B.
Share Review
Report Review

This site is horrible I just ordered a soft ware program and no more that hit the button to complete the transaction than I realized it was not a 2018 version it was a 2013 version so I contacted customer service right away. After getting there very belittling emails about there return policy, I looked up the product on other sites and it sold for 50$cheaper everywhere else. BEWARE AND DON'T SHOP HERE!

Date of experience: March 21, 2017
Indiana
1 review
4 helpful votes
Follow Xtifozzy R.
Unfollow Xtifozzy R.
Share Review
Report Review

This is a fake company that steals customers money... this is a fake company that steals customers money... this is a fake company that steals customers money... this is a fake company that steals customers money... this is a fake company that steals customers money... this is a fake company that steals customers money... this is a fake company that steals customers money... this is a fake company that steals customers money...

Date of experience: March 17, 2017
California
1 review
9 helpful votes
Follow Jose S.
Unfollow Jose S.
Share Review
Report Review

The Worst place to sell
I joined Bonanza because EBay's fees are too high, But being on bonanza for only 5 months I have only sold one item worth $9.98; But... have paid $340 in fees including the $25.00 a month for the booth. Not too mentioned when i was printing the shipping label I was charge $0.90.If you are a small business trying to sell your goods, I personally, am very disappointed with Bonanza. I was checking Weebly you pay $300.00 a year and you do not have to pay anyone else... this is your own business managed by yourself. Or you can check Buejay

Date of experience: March 16, 2017
Colorado
1 review
2 helpful votes
Follow Lawrence V.
Unfollow Lawrence V.
Share Review
Report Review

Hopefully I get my package this Friday. But Bonanza wasn't responsive and the Seller blamed Bonanza for not giving them the order information. I find this hard to believe and unacceptable. After a month I should get my package. Next time I will pay a few bucks more on Amazon.

Date of experience: March 16, 2017
Wisconsin
1 review
9 helpful votes
Follow Michael D.
Unfollow Michael D.
Share Review
Report Review

Zero stars should be an option for this "ebay alternative". We were just looking to add another selling outlet to our business. Worst mistake ever! Not only did we waste over 100 hours setting up the booth with pictures, descriptions and the likes, but they charged us $500 for no apparent reason. Now no one will contact us and tell us why our booth was deleted. What a scam of a company.

Date of experience: March 14, 2017
Colorado
1 review
3 helpful votes
Follow Trista R.
Unfollow Trista R.
Share Review
Report Review

DON'T BUY ANYTHING!
March 9, 2017

I bought a cell phone case from this website. Everything seemed legit until I was sent a tracking number for the shipping. Every time I put the tracking number in USPS website it says, status not available. I called Customer service and was told that if it was shipped out of the country it won't show up on the website until it reaches the United States. Okay that is understandable, but I bought it 2 months ago... The last time I called Customer service they told me they don't know what happened and hung up on me. Don't buy anything it's a scam!

Date of experience: March 9, 2017
New Jersey
5 reviews
10 helpful votes
Follow Dan C.
Unfollow Dan C.
Share Review
Report Review

Bonanza and pgauto
March 8, 2017

I ordered a mass air flow sensor for a 1994 Nissan hard body truck with a 2.4L engine from PGauto. I visited the site a number of times to make sure the part was the correct one. It arrived, I put it on the truck and the truck would not produce RPMs higher than 2000 RPM and would vary by 200 rpm up then down and so on. Which was the problem with the old MAF, however with the old one the truck would get to 3000 rpm before the up and down of rpm. I broke one of the two sensors so I could not return the product. The folks at bonanza sounded like they would have done that but... the original part was made by Hitachi. The part that did not work was a "replacement" for the Hitachi part. Bottom line it did not work out of the box! The next day I ordered a Hitachi MAF! When it arrived I put it on and no more fluctuating! The only thing I can concluded is either the part from pgauto is defective OR the web page at pgauto says this part is a replacement part for the Hitachi is wrong. Either way I will never order anything through bonanza and certainly not from Pgauto again. The part number from Hitachi is AFH55M10. Pgauto replacement is *******. I just visited their site and it said their part fits 1990 -1996. Cannot be! I should have paid better attention! Poor poor product! I compared the ******* with the AFH55M10. The sensors on the 74 part were black like they had a coating. The AFH sensors were white. The old AFH PART Were black until I cleaned them with MAF cleaner. Then they were white.

Date of experience: March 8, 2017
New York
1 review
2 helpful votes
Follow pat s.
Unfollow pat s.
Share Review
Report Review

I shopped at woodington's for burberry cologne and they literally shipped it within minutes of ordering! Great service thx

Date of experience: March 7, 2017
Illinois
1 review
0 helpful votes
Follow Sharon S.
Unfollow Sharon S.
Share Review
Report Review

Happy buyer!
March 4, 2017

I ordered a wallet from Bonanza and was completely satisfied. It was easy to order and it came very quickly and was exactly what I wanted.

Date of experience: March 4, 2017
Florida
1 review
2 helpful votes
Follow Jim D.
Unfollow Jim D.
Share Review
Report Review

Ordered a refurbished cable STB. Arrived with no cables and original HDMI peel tab indicating box had never been tested. Box did not work. Still awaiting response from Bonanza.

Date of experience: February 28, 2017
Pennsylvania
1 review
9 helpful votes
Follow mil r.
Unfollow mil r.
Share Review
Report Review

Was selling for 6 month, 3 sales, $48 total. Traffic is poor, I checked weekly, sometimes no visit in a week.
Finally they sent a mssge suspending my account for some items that I have that were not in compliance with their policies, proceed to removed as they asked, waiting for weeks to reopen it, mails ignored.
Today after 2 weeks, they told me without an explanation that will not reopen my store, not even can sign it and get my data back or erase my personal and financial information. NOT A GOOD PLACE TO DO BUSINESS,
CAN CLOSE YOUR ACCT AT ANYTIME WITHOUT A REASON.
TRAFFIC IS BAAADDDDDDD

Date of experience: February 22, 2017
Louisiana
1 review
7 helpful votes
Follow Andrew B.
Unfollow Andrew B.
Share Review
Report Review

I ordered some simple products from a seller listed on Bonanza. After a week and two emails, no information from seller, no shipment yet, no support from Bonanza.
Unlike Amazon, or ebay, Bonanza states (in fine print) that they are NOT responsible for making the seller fill the order.
After getting no response from seller after 2 attempts, and then no answer from Bonanza after 10 days of no shipment info, I believe them- no one is responsible.

Date of experience: February 17, 2017
New York
1 review
12 helpful votes
Follow Tim T.
Unfollow Tim T.
Share Review
Report Review

Found Bonanza while searching for eBay alternatives. The site is legit; our business lists many products for sale there. However- if you are looking to become a vendor there, keep this in mind:

They charge a percentage for every sale made. While they advertise that they are less expensive to use than eBay, it is simply not true. Their base commission- the cheapest platform avaialble- may be less than eBay's, but Bonanza *charges* vendors for internet visibility. That's right- if you pick the cheapest platform, nobody sees your products via google search. You have to pick the next higher platform to get any kind of internet visibility, and that platform is instantly more expensive than selling on eBay.

EBay offers that visibility for free...

Date of experience: February 16, 2017

From the business

Bonanza has an A rating with the Better Business Bureau and actively monitors and assists all inbound queries that are submitted via the Better Business Bureau. If you can please direct your inquiry via the BBB we will do everything we can to assist.


bonanza.com
Seattle, WA, United States