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Bonanza has a rating of 1.9 stars from 945 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Bonanza most frequently mention customer service, credit card and phone number. Bonanza ranks 568th among Marketplace sites.
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I'm very Pleased with my purchase and with my delivery it was delivered before estimated time.
I'm a happy customer. Would use Bonanza again!
Thank you.
Jacymarie Steel
Horrible site I definitely wouldn't trust scammer got me for 200$ I tried buying interior trim for my car never received the item or a tracking number im pissed
I am a seller on Bonanza. Have a booth in Etsy, lots of visits, favorites etc, without paying anything.
In Bonanza I pay for my membership, + turbotraffic + a good share of any sale for advertising. I also set up a google ads campaign pointing to bonanza, and a launch discount.
0 Visits after months. Turbo Traffic is paid but not being used, and driving 0 visitors. Customer support offers same pre made answer.
I google "bonanza scam" because it is what feels like now, and the net is flooded with bad reviews.
Possibly reviews from here are full of fake reviews from Bonanza staff, because looking at other results, there are sites with more than idk, 50 complaints both from sellers and buyers from bonanza, just this month.
This is the worse marketplace I put my feet into. Not recommended, put hunreds of hours setting up my booth, thinking it would work like Etsy, and bring me more visits from different users.
Also, now I do understand why so many negative reviews here, and so few on their trustpilot review site. I was gonna post this review there, but they require you an "transaction id" number which I don't know what is it.
Can't post without a valid one. Guess how you get one? Asking to bonanza, lol.
The website provide zero custom support, it is just a worse version of Craigslist, which false advertisement for the sellers. They allow the sellers to "import " reviews from other website. I saw one seller has more than five thousands reviews, ONLY 40 of them were from buyers on Bonanza, the other five thousands were from mystery "other website" So, all the cheaters love it. Avoid it if you are a buyer.
Stay away! Most of their sellers are Chinese selling their counterfeits. Reporting one of their sellers to the Canadian authorities.
Company will not remove fake sellers. Much worse than Ebay.
Bought an item which was never delivered and the only option I have is to contact the seller who has decided not to respond. Please do not waste your money with these guys. Ebay is much better!
I only gave it 1 star because a 0 or a negative # is not available. This company is a rip-off. I ordered a product from them. A couple days later they said the products shipped, 10 minutes after I got this email they sent another email saying that product was on back order, and about 15 minutes after that they said they refunded my money. I looked online and after the 3rd email and found the product on the Bonanza website and it shows that there's 85 of them in stock I only ordered 2. Buyer beware
This site is horrible I just ordered a soft ware program and no more that hit the button to complete the transaction than I realized it was not a 2018 version it was a 2013 version so I contacted customer service right away. After getting there very belittling emails about there return policy, I looked up the product on other sites and it sold for 50$cheaper everywhere else. BEWARE AND DON'T SHOP HERE!
This is a fake company that steals customers money... this is a fake company that steals customers money... this is a fake company that steals customers money... this is a fake company that steals customers money... this is a fake company that steals customers money... this is a fake company that steals customers money... this is a fake company that steals customers money... this is a fake company that steals customers money...
The Worst place to sell
I joined Bonanza because EBay's fees are too high, But being on bonanza for only 5 months I have only sold one item worth $9.98; But... have paid $340 in fees including the $25.00 a month for the booth. Not too mentioned when i was printing the shipping label I was charge $0.90.If you are a small business trying to sell your goods, I personally, am very disappointed with Bonanza. I was checking Weebly you pay $300.00 a year and you do not have to pay anyone else... this is your own business managed by yourself. Or you can check Buejay
Hopefully I get my package this Friday. But Bonanza wasn't responsive and the Seller blamed Bonanza for not giving them the order information. I find this hard to believe and unacceptable. After a month I should get my package. Next time I will pay a few bucks more on Amazon.
Zero stars should be an option for this "ebay alternative". We were just looking to add another selling outlet to our business. Worst mistake ever! Not only did we waste over 100 hours setting up the booth with pictures, descriptions and the likes, but they charged us $500 for no apparent reason. Now no one will contact us and tell us why our booth was deleted. What a scam of a company.
I bought a cell phone case from this website. Everything seemed legit until I was sent a tracking number for the shipping. Every time I put the tracking number in USPS website it says, status not available. I called Customer service and was told that if it was shipped out of the country it won't show up on the website until it reaches the United States. Okay that is understandable, but I bought it 2 months ago... The last time I called Customer service they told me they don't know what happened and hung up on me. Don't buy anything it's a scam!
I ordered a mass air flow sensor for a 1994 Nissan hard body truck with a 2.4L engine from PGauto. I visited the site a number of times to make sure the part was the correct one. It arrived, I put it on the truck and the truck would not produce RPMs higher than 2000 RPM and would vary by 200 rpm up then down and so on. Which was the problem with the old MAF, however with the old one the truck would get to 3000 rpm before the up and down of rpm. I broke one of the two sensors so I could not return the product. The folks at bonanza sounded like they would have done that but... the original part was made by Hitachi. The part that did not work was a "replacement" for the Hitachi part. Bottom line it did not work out of the box! The next day I ordered a Hitachi MAF! When it arrived I put it on and no more fluctuating! The only thing I can concluded is either the part from pgauto is defective OR the web page at pgauto says this part is a replacement part for the Hitachi is wrong. Either way I will never order anything through bonanza and certainly not from Pgauto again. The part number from Hitachi is AFH55M10. Pgauto replacement is *******. I just visited their site and it said their part fits 1990 -1996. Cannot be! I should have paid better attention! Poor poor product! I compared the ******* with the AFH55M10. The sensors on the 74 part were black like they had a coating. The AFH sensors were white. The old AFH PART Were black until I cleaned them with MAF cleaner. Then they were white.
I shopped at woodington's for burberry cologne and they literally shipped it within minutes of ordering! Great service thx
I ordered a wallet from Bonanza and was completely satisfied. It was easy to order and it came very quickly and was exactly what I wanted.
Ordered a refurbished cable STB. Arrived with no cables and original HDMI peel tab indicating box had never been tested. Box did not work. Still awaiting response from Bonanza.
Was selling for 6 month, 3 sales, $48 total. Traffic is poor, I checked weekly, sometimes no visit in a week.
Finally they sent a mssge suspending my account for some items that I have that were not in compliance with their policies, proceed to removed as they asked, waiting for weeks to reopen it, mails ignored.
Today after 2 weeks, they told me without an explanation that will not reopen my store, not even can sign it and get my data back or erase my personal and financial information. NOT A GOOD PLACE TO DO BUSINESS,
CAN CLOSE YOUR ACCT AT ANYTIME WITHOUT A REASON.
TRAFFIC IS BAAADDDDDDD
I ordered some simple products from a seller listed on Bonanza. After a week and two emails, no information from seller, no shipment yet, no support from Bonanza.
Unlike Amazon, or ebay, Bonanza states (in fine print) that they are NOT responsible for making the seller fill the order.
After getting no response from seller after 2 attempts, and then no answer from Bonanza after 10 days of no shipment info, I believe them- no one is responsible.
Found Bonanza while searching for eBay alternatives. The site is legit; our business lists many products for sale there. However- if you are looking to become a vendor there, keep this in mind:
They charge a percentage for every sale made. While they advertise that they are less expensive to use than eBay, it is simply not true. Their base commission- the cheapest platform avaialble- may be less than eBay's, but Bonanza *charges* vendors for internet visibility. That's right- if you pick the cheapest platform, nobody sees your products via google search. You have to pick the next higher platform to get any kind of internet visibility, and that platform is instantly more expensive than selling on eBay.
EBay offers that visibility for free...
Answer: Bonanza has an internal customer service department that can be contacted directly at support@bonanza.com, or you can click on the "Contact" link found on the footer of any page on Bonanza.com
Answer: Not fake but not a good site to do business
Answer: Ebay. I always get great customer service from ebay... as a seller. Bonanza provides no customer service; if you have an issue, they just keep sending the same "canned" response over and over... and I had one sale on Bonanza for which they charged me a 17% fee... then they took $25 more out of my bank account... I have addressed both of these issues with Bonanza... Regarding the huge 17% fee... they sent me about seven (7) of the same "canned" response. I wanted a lesser % fee since their website claims they always charge the "lowest fee possible"... just one "canned" response after another... If they would have offered a more reasonable % fee in order to provide me with satisfactory customer service. I would have been satisfied; but they did not... after the seventh "canned" response... I closed my booth... And NOW... EVEN WORSE... they took an additional $25.00 out of my bank account... and for what I have no idea. I called the phone number which was listed with the transaction on my bank account and of course got a recording. I left my information, and it has been four days... and still no response. When you call ebay, you speak to a live person who works to solve your concerns... I HATE BONANZA... and you would think that BONANZA would not want RIDICULOUSLY UNHAPPY CUSTOMERS... but they do not care. I moved all my ebay items to Bonanza to see if it was a better experience than ebay... ebay's fees are 10%... and they have a much larger shopping audience... and they have real customer service people that you can talk to. Bonanza has a much smaller shopping audience, NO CUSTOMER SERVICE AT ALL, and their goal appears to be to charge sellers the most enormous fees that they can get away with. I never get online to post negative reviews... I generally get online to post about great customer service and great products... I like to keep things on the POSITIVE... but this is just not possible with BONANZA... they are like a Phantom Selling Platform... totally disgusted. I will be reporting BONANZA to the BBB and to the US Attorney General's Office. Very disappointing experience.
Answer: Sellers can create and offer coupons with zero limitations ("Sell on Bonanza > Edit booth options > Discounts & Coupons").
Answer: I set up my account with Bonanza and their platform is pretty much the same as setting up an account with eBay, Etsy, Amazon, etc. What problems are you having?
Answer: I have never seen any benefit to paying extra for advertising. Bonanza just doesnt do it like ebay does. Have you ever seen a Bonanza ad on TV? Nope. And therein lies the problem. Nobody will shop there if they havent heard of it. True many sellers are leaving ebay (or sadly being kicked off by the BS) but nearly everyone goes to Bonanza to SELL not to buy.
Answer: Yes and the answer be sure if ya are absent minded of being taken advantage of..
Answer: Hi Mark, Thanks for reaching out! We'd love the opportunity to make things right. If possible, can you please email us at support@bonanza.com so we can better assist you? Sadly this review site does not provide much information for us to be able to locate your account. We appreciate your patience and look forward to hearing from you.
Bonanza has an A rating with the Better Business Bureau and actively monitors and assists all inbound queries that are submitted via the Better Business Bureau. If you can please direct your inquiry via the BBB we will do everything we can to assist.