I ordered some simple products from a seller listed on Bonanza. After a week and two emails, no information from seller, no shipment yet, no support from Bonanza.
Unlike Amazon, or ebay, Bonanza states (in fine print) that they are NOT responsible for making the seller fill the order.
After getting no response from seller after 2 attempts, and then no answer from Bonanza after 10 days of no shipment info, I believe them- no one is responsible.