BonanzaReviews 944

Bought from GreatWorldSales off Bonanza.com False Advertised total wireless or straight talk phone. I purchased from Walmart a brand new total wireless sim. Called to activate phone to my other line and add my sons number to it and IMEI was still attached to SOMEONE ELSES straight talk account. Phone could not be used unless by them because it couldn't be released without their 4 digit code on the account! Do not buy anything from this site! No contact number and the one given is a JOKE! Don't bother getting frustrated and looking and just know it doesn't exists.

Absolutely dreadful and awful. There is literally just ONE customer service person (Judy) who does nothing but copy/paste replies that have NOTHING to do with the question you asked! For 5 years on bonanza I developed a spotless perfect feedback rating and reputation with wonderful repeat customers who appreciated that I was the ONLY seller on bonanza who offered truly authentic items. After 5 years of working hard to provide the best customer service, bonanza ambushed me out of no where and closed my account! This was my life, this was everything to me and they shut me out and spit me out like i was nothing! They are not happiness producers, they are misery producers, they dont care at all about their sellers, they dont care at all about anything. If you try to be a seller on bonanza, make sure you pay the insanely high titan or platinum membership fees if you want to have a fighting chance of remaining there long term. I have developed perfect feedback and reputation from ebay as a power seller and ebay treated me so much better than bonanza. Ebay actually sends me letters and cards thanking me for selling! They would never think to ban me and they truly appreciate my business. After the horrible way i was treated, i am currently working hard to file a lawsuit against bonanza and i will do everything i can to prosecute them and i will do everything i can to make sure the site gets shut down completely. They are repugnant loathsome parasites and deserve to be completely shut down. Dreadful, stay away from them.

Not a good company. And, I am being nice. Bonanza made unauthorized charges to my credit card. When I emailed, they stated for sellers fees. However, I had paid fees via paypal and provided proof. The Bonanza seller fees were paid when an invoice was sent to my email. When Credit Card was charged, No email, no notice, no invoice, NO NOTHING but a fee on my bank card. Not even a notice on account status when logged in. Very sneaky dirty business. Also, the fees were to a perfect even number and the Bank representative immediately realize the charge was BOGUS because of the even amount, Example $10 or $20 etc. Email requests to Bonanza were not resolved but they only repeated the same illegitimate excuse "Seller Fees". However that was impossible and would have resulted in paying about 25% so sell on Bonanza. No one in their right mind pays 25% for an online site. Also, the phone number when you look up the company goes directly to an answering machine. The message is in Spanish and the message Brief then hands up. It is NOT any credible business Phone number. *******849. So, there is some funny stuff going on with this selling site that is not as straight as an arrow but more shaped line a boomerang. CROOKED.

A total waste of time and money.
I was trying Bonanza as a seller. We have a family-owned auto parts store based in Texas. We are Top Sellers on eBay, trusted in Amazon and we receive very positive customer reviews at our website because of our customer service.

I've spent a whole day setting up our new promising booth in Bonanza, getting payment methods and product images set up for their approval.

Going back to Bonanza, we can't log in, we get automatically logged out. I guess this is their way to tell us we aren't good enough to offer our products through them.

There was no warning, no direction, ZERO customer service and not even a lonely email from them. I can't help but feel disconcerted and right down insulted by Bonanza's lack of business ethics.

After reading many dreadful reviews from disappointed customers and sellers throughout the web, I feel my complaint is petty. Nonetheless, I hope our bad experience with this outfit can help others not to waste their time with Bonanza.

Completely horrible experience from start to finish. You only have 60 days (and 250 characters) to review your transactions. If you've purchased a fake product from a shady vendor bolstered by fake reviews, like me, it takes well over 60 days to get your money back in the bank. So, by that time, it's too late to review the seller! Bonanza needs to start caring about the integrity of the transaction process. If they can't control their despicable vendors, then they're thugs themselves. Avoid them!

Save yourself. Run away. Whatever discount you see is negated by the disaster that is this site.

In efforts to diversify distributors, I ordered baby formula from Bonanza reluctantly given the only delivery option of 7-10 business days. I ordered it early to ensure a buffer.

The formula never came. As the supply started to run low, I contacted the seller and Bonanza and received no response. I had to find another supplier and pay $100 to accelerate delivery so I could make sure I would not run out of food for my infant. About 3 weeks after my order, I received an updated automated email that my order has shipped and would be arriving in "approximately" one month.

Timing and events speak for themselves, I don't even have to express an opinion using adjectives like horrible, unacceptable, offensively bad.

As much as I hate to say this, but stock with eBay or Amazon! The sellers on Bonanza are terrible! It's been a month and I'm still trying to deal with 'MySupply' to refund my money or to delivery the items I ordered! They lied to me staying they don't have it in stock, yet I saw it on bonanza at a higher price, so I tested out their honesty and the second order was delivered in a week. They said they still didn't have the inventory for the first order (cause it was so cheap). So they won't delivery the items nor refund my money! I contacted Bonanza's customer service and they were useless! It's a seller they host on their website and they should be proactive if the seller is trying to scam the buyer. Yet, they do nothing! Except sorry, contact PayPal. DO NOT WASTE YOUR TIME HERE! What a joke! This site is terrible!

THEY STEAL YOUR MONEY!
I bought a very fragile bracelet made of thin wire, from one of their vendors, Scarlettsbags. It was mailed to me in a bubble wrap envelope, so naturally it was broken when it arrived. I was out of town and when I got back home and opened the mail, the return date had expired. I explained to the seller that I had no reason to assume the product would be damaged upon arrival and thus could not foresee that I would need to return it and hopefully get a replacement. The seller, Scarlettsbags, was extremely rude from the get-go, but finally she suggested I get my money back from PayPal, which I now regret attempting because it was not their fault; but glad PayPal's email ended up in my junk mail and thus I thought I didn't receive a response. Scarlettsbags told PayPal a bunch of lies about me. I mailed her the bracelet and bubble wrap envelope back at my own expense in a proper shipment box in the hope that she'd acknowledge her mistake. I gave up hope dealing with her in a civilized manner, so I contacted Bonanza.com directly. Got a response - they were investigating. Then nothing. I followed up, but nothing. In the meantime my right as a paying customer to write a review on Scarlettsbags EXPIRED! I've contacted Bonanza.com so many times. L've written long explanations, but to no avail. They refuse to communicate on a logical level. I've not asked, but told them to escalate my complaint to the owners of the company because I'm sure they'd like to know how their customers and ultimately the people paying for their livelihood are being treated. Rather quickly they email me saying they've closed out my case. I have nothing good to say about such lowlifes and hope they will be out of business asap so that people don't have to deal with their fraudulent business practices anymore. The bracelet was $23.76. So why am I spending all this time on this issue? What if it was $*******? I'm not doing this because of the money, but because of the principle. The injustice from Bonanza.com has to be stopped because they are supposed to, but fail to, protect consumers from predatory and fraudulent vendors, such as Scarlettsbags, so ultimately they end up being complicit. Very unethical business! I spend a lot of money via the internet, and I'm happy to say Bonanza.com and Scarlettsbags will never get another cent from me. Cut & paste! Spread the word!

This clunky website is not only severely broken, but they have enabled a network of scammers and thieves. This is the largest complaint of people that frequent the site, by far. This is worsened by the way they attempt to do business and implement features that make the experience much worse and protect no one! In fact, Bonanaza looks the other way to allow this. When trying to do your best to identify these problems through the only means you have, which is feedback, Bonanza further makes it difficult by using a robot that attempts to analyze what you are typing and will block you if you use certain words (shipping, delivery, etc), which is just ludicrous. Why not tell me what to say, too! Feedback is feedback, and damage from shipping by poor packaging and handling by the seller of the product is damaged in shipping from poor handling. It should be able to be identified in the product feedback, otherwise, product feedback is useless. Trying to get help from support is an exercise in futility and they don't seem to care but repeat policies and instructions that are already on the website. They don't stand in your corner or help you to resolve issues, but rather leave you hanging. I don't give them much chance for success when they appear to operate in a vacuum and function in such a corrupt and mindless way that enables a terrible and dangerous shopping experience! Really Epic Fail!