Overview
The company enjoys a strong reputation for its reliable service and efficient shipping, often impressing customers with prompt delivery and accurate order fulfillment. Many reviews highlight the quality of customer service, noting the staff's proactive approach in resolving issues and assisting with orders. However, some customers express concerns regarding product descriptions and the accuracy of parts, leading to additional purchases or mismatched items. Overall, the feedback reflects a generally positive sentiment, with customers appreciating the ease of finding parts and the company's commitment to customer satisfaction, despite occasional challenges with product specificity.
This summary is generated by AI, based on text from customer reviews
I have ordered parts for my outboard in the past from you and as usual excellent interaction.
The small part was in stock and delivered promptly; unlike other online parts stores for Yamaha.
Excellent web site, easy to find parts needed. Great prices with prompt shipping.
Fast results and correct part without issue. Thank you boats.net.
Always very helpful and considerate with getting updated information on new part numbers.
Great service. Got what we ordered. Local dealers did not have parts.
Very satisfied with my purchase would definitely recommend and buy again
Everything is clear and fast
Easy to find spare parts, excellent technical support
Easy to navigate website, exact factory parts, fast shipping.
OUTSTANDING SERVICE, FAST EXPEDITED DELIVERY, AND GREAT PRICE ON SO MANY ITEMS THAT I PURCHASED. THANKS FOR BEING THERE. DAN M.
Delais de livraison tres long et de plus 35 eur de frait de douane pour une piece a 130 eur en plus des frait d expeditions dejas tres cher
Tout ceci pas dit au moment de la commande
Tres tres deçus
Bonjour Marc,
Je suis désolé que vous ne soyez pas satisfait de votre achat. J'espère que vous nous donnerez une autre opportunité.
Muy buena la pagina, bien detallado cada parte del motor, facil de ubicar la pieza necesaria, felicitaciones.
Hi Carlos,
We appreciate your kind review and we look forward to your next order!
Lieferung nach Deutschland ohne Probleme und sehr schnell. Günstige Versandkosten. Gerne wieder. Netter Kontakt.
Hallo Bernd,
Dank für Ihre Bewertung. Wir schätzen es und hoffen, dass Sie wieder bei uns bestellen!
😁🤣🤣🤣mui vuena cervicio rapido y responsable muchasgracias por su prfecionalismo
Boats. Net has great prices on products. The website site is very easy to use when looking for parts. Fast shipping, I have used them twice and both times the parts were in stock and I received them within just a few days!
Nice to hear from our repeat customers! Thanks for your great review.
The boats. Net team always gets my orders sent out quickly! Usually same day as long as everything is in stock. The only issue I have is with USPS. I would rather pay more for a private shipping company. Maybe DOGE will clean up the usps.
Very good place to be able to look up boat parts.i like the diagrams you can see what part you need and where it goes. Prices are good and fast getting the parts to you after you order them.i would recommend any one give them a try. I just ordered Mercury 250 pro xs parts. Everything fit! Thanks. I will be ordering from you guys in the future thanks again.
Placed several orders with them, great experience to date. One thing, I wish when there is a back ordered line item on your order I would like to have them send the other items rather than hold the whole order until the back ordered part came in or at least give you the option. Not a deal breaker though!
This is a great platform to look up parts for just about any motor or drive. They almost always have the items in stock. If you need to call customer service, they are always very friendly and helpful. The only problem is USPS shipping is the worst in the world. We need a dedicated tab on the shipping screen in checkout for either UPS or Fed EX. The extra expense, in most cases, far out ways the extra time wasted waiting on USPS. Please give some thought to making that happen. I will always choose to pay extra for UPS shipping.
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- Albany, GA, United States
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Dan,
Thank you for your business and feedback! We're glad we could get your parts to you so quickly so that you could get back to doing what you love! We look forward to working with you in the future!