Boats.net

Website is straightforward and by entering model no. Of your outboard motor the system displays the different groups of main assemblies with a pictorial diaphragm along with a corresponding parts list with specific part no's. Of each part for ordering purposes. Communication once an order is placed is also very good and parts are shipped quickly with tracking information provided to you automatically once the shipment takes place. Highly recommend for ordering any outboard motor part as prices are very competitive and overall service is hard to beat.

There are very few places where you can call and get people that want to help you and make you feel like you're not being rushed.
It's a pleasure working with the boats.net team and their website is very easy

I own a mobile marine service business. Providing maintenance solutions for customers is a big part of what I do. 90% of the time boats.net meets expectations. However, on more than one occasion I've paid for 2 day shipping and it's taken 4 days to receive the parts. This delay will typically cost me double- reason being, the customer needed the part for a quick repair and if I don't deliver at a certain time I lose the customer and now have a part I have to sit on. Outside of this minor inconvenience, boats.net meets expectations.

Ordered an ignition switch for a Mercury engine, does not fit. Called company back to return part, they said it would take a couple of hours to receive email return authorization. Have not heard back yet, 24 hours later. Now I have to call again and waste MY time.

Spent the extra on the 3 day shipping, parts did arrive on time. Purchased water pump kit, fuel filter housing kit and fuel line connector. Parts were great quality. Prices a bit high but I wanted to get another 20yrs out of her, so we'll see. Will buy from again. Diagrams made it much easier to lookup parts and order the correct parts the first time without guessing.

Parts diagrams are detailed and numbered well, however quantities are deceiving when you place the order. A help screen pop-up would aid and perfect thiis. If a device item requires 2 washers and 4 bolts, when ordering, please have that quantity per line item. Shipping was fairly quick, and was pleased with customer service..

I needed parts for an outboard motor and found this company on the internet and was happy to learn this is a great company. I got the right parts the 1st time no surprises. The parts were in stock shipped out the same day and were received in two days as promised. Nice to deal with people you can trust.

It was very simple to find what I was looking for. Had pictures that helped with making sure I was getting the right part big plus. I got my parts in reasonable expected time. I had a great experience.

I needed my boat for a weekend fishing trip and no local dealers had the part I needed. They all said it was on back order till mid October. Boats.net had one. Ordered it on Tuesday and it arrived on Friday. One day sooner than expected. I was able to get back on the water and get my limit of the endangered Red Snapper here in north east Florida.

It would be even better if they would highlight on the diagrams the non- reusable parts you will need for various maintenance projects, or have suggested kits if for example you are replacing low pressure fuel pumps. What will I need?

Well pleased with parts and service from you. I ordered other parts with another vendor more than a week before ordering from you and I still have gotten their parts and they have given me no updates or tracking information. Needless to say they have now lost a customer. Thank you for your top notch service. Gary Stewart

Looked for quite awhile for the correct water pump parts and finally came across Boats. Net web site. Customer service rep Mike got me to the right parts and I order them that day. Call boats. Net first and avoid the frustration that I went through.
Gordon from Kalamazoo.

Site was easy to navigate. Parts east to find and order. Shipped the same day. Delivered quickly. The only thing preventing a 5 was the starter rope I ordered. Worthless. Very small diameter - think "cord", not "rope"… And the length - no more than 18"…. Whaaat?!? Like I said - worthless!

I have a 2008 Legend Bass Boat with Mercury 225 Optimax and finding the right parts can be difficult. The customer service rep walked me through multiple parts diagrams and cross referenced the Mercury website to make sure I had the exact right parts and also made helpful maintenance recommendations for me as well. I would highly recommend Boats.net and will be asking for Dale next time I am ordering anything for my boat. It was sincerely the best customer service experience I have had in years.

I ordered 7 electrical parts and they had them all in stock. I paid a little extra for express shipping and received the parts the same week as I placed the order. Impressive. The correct parts were delivered and my repair project can move forward.

I was able to easily order the correct parts from the website. I did call Customer Service to amend an item and they were extremely helpful. The order shipped out the following day and the parts arrived ahead of schedule. Excellent job Boats.net. Thank you