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Boats.netReviews 1,661

4.6

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From the business

Boats.net is your one-stop destination for the best price on OEM outboard parts online. We sell Genuine parts for all boat engines -- from small 9.9hp portable outboards to big offshore 200HP powerhouses -- and we carry all the top brands including Yamaha, Honda, Suzuki, Mercury, Evinrude, Johnson and Tohatsu. We also sell aftermarket accessories, as well as parts for Inboard and I/O engines, PWCs, generators.


boats.net
Albany, GA, United States
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Boats.net Reviews Summary

The company enjoys a strong reputation for its reliable service and efficient shipping, often impressing customers with prompt delivery and accurate order fulfillment. Many reviews highlight the quality of customer service, noting the staff's proactive approach in resolving issues and assisting with orders. However, some customers express concerns regarding product descriptions and the accuracy of parts, leading to additional purchases or mismatched items. Overall, the feedback reflects a generally positive sentiment, with customers appreciating the ease of finding parts and the company's commitment to customer satisfaction, despite occasional challenges with product specificity.

This summary is generated by AI, based on text from customer reviews

service
237
value
99
shipping
101
returns
46
quality
87
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Louisiana
1 review
0 helpful votes
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I Was a Bit Confused
November 13, 2025

I was a bit confused in identifying the correct parts for my needs. Josh came on the phone and quickly located exactly what I needed. He was efficient and accurate and totally professional. I'll be back for more parts!

Date of experience: November 13, 2025
New York
1 review
0 helpful votes
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Was able to easily review online engine diagrams, find the part number needed and confirm with their inhouse parts department prior to ordering. Once ordered received the parts within a couple of days.

Would highly recommend!

Date of experience: November 11, 2025
District of Columbia
1 review
0 helpful votes
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Quick Delivery
November 7, 2025

I was happy to find that the fuel module I needed, that was on backorder through Mercury, was in stock at Boats.net and I was shocked how quickly the parts arrived.

Date of experience: November 7, 2025
New York
1 review
0 helpful votes
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Honda 9.9 water pump kit
November 4, 2025

Just exactly what I'd ordered: all new unopened OEM parts in a small box clearly marked with the Honda kit part number. Received in a week from ordering date.

Date of experience: November 4, 2025
Idaho
1 review
0 helpful votes
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High shipping cost
November 4, 2025

Ordered 2 very tiny rubber pieces.Doubt they weighed an ounce.Shipping was 11.95! They could have been placed in an envelope with one stamp!

Date of experience: November 4, 2025
California
1 review
0 helpful votes
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Long time customer
November 4, 2025

I've been buying Honda power equipment parts from Boats.net for about a decade. They continue to by my only source, and for good reason: Great prices, quick turn around on the orders, and fast shipping. It doesn't get any better.

Date of experience: November 4, 2025
North Carolina
1 review
0 helpful votes
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New to outboards
October 28, 2025

I bought a used outboard motor and it was missing a few parts. With the search engine for the parts, I was able to locate all the parts that I was missing.

Date of experience: October 28, 2025
Florida
1 review
0 helpful votes
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Late delivery
October 26, 2025

With the inconsistencies of USPS, they're not the best choice for deliveries. Package was 3 days late, which delayed a job. Coming from GA, it shouldn't take over 5 days to get to Orlando

Date of experience: October 26, 2025
Texas
1 review
0 helpful votes
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Quick defective parts replacement.
October 21, 2025

I ordered a set of plug wires for an older v6. After receiving the wires I did a ohms test to verify they all met omc spec, one did not. Called and explained problem they shipped a replacement. Had it in 2 days.

Date of experience: October 21, 2025
Minnesota
1 review
0 helpful votes
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I've ordered parts for my Suzuki outboard for several years now. The parts are always in stock, and they are shipped very fast. Great service. If i had one suggestion, it would be to use a box or some kind of rigid packaging if one orders an oil filter. The shipping bags are great but they allow the filters to get crushed. I ordered a filter and it came fine, but it has happened in the past. Thank you

Date of experience: October 21, 2025
Florida
1 review
0 helpful votes
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Very happy
October 21, 2025

El precio razonable y el articulo llegó dos dias antes de lo previsto.

Date of experience: October 21, 2025
New York
1 review
0 helpful votes
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A screw by any nsme
October 17, 2025

Just a simple screw for the gear oil drain went missing. I didn't expect to get a new one on three days but Boat.net responded quickly. A simple screw!

Date of experience: October 17, 2025
Canada
1 review
0 helpful votes
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Cost me $53 USD shipping for 6 carb jets - package was delayed multiple times, was slow to be sent, was caught in a postal strike, and even when strike ended they just sat for over a week, its now been a full month since I ordered and still no parts. They declined to refund my shipping charge despite them being able to claim it back from UPS. Bad service and would not recommend as they have no reviews on their site probably due to their refusal to back their own shipper. Go with Crowley Marine instead.

Date of experience: October 16, 2025
California
1 review
0 helpful votes
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More than boat parts
October 14, 2025

Anyone who has rebuilt a Honda small engine (GCV 190) knows internal parts change with the wind…Boats.Net is the place to go!

Date of experience: October 14, 2025
Wisconsin
1 review
0 helpful votes
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Ordering parts
October 14, 2025

Ordered parts online and they were the wrong ones, should have called. Web site is kind of confusing…. Called and immediately got the proper parts.

Date of experience: October 14, 2025
Tennessee
1 review
0 helpful votes
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Awsome
October 9, 2025

Great selection of engine diagrams, with part numbers and serial numbers and I can always count on a very knowledgeable staff to assist me if needed 😀

Date of experience: October 9, 2025
Texas
1 review
0 helpful votes
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Fast delivery and accurate
October 7, 2025

Best website for part diagram. I appreciate ever ordering process. You get the right information and parts that you need. Thanks Boats.net

Date of experience: October 7, 2025
Virginia
1 review
0 helpful votes
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The last two orders were shipped within a day or so, of receiving my order and received quickly. I've had a few orders in the past that took a very long time to shipped, as boats.net was waiting from various manufacturers, to deliver the items to them. I've learned that if I need items that are available immediately, that I can have the delivery split, so that items that are available immediately, will be shipped right away and items that are back ordered will ship at a later date.

Date of experience: October 4, 2025
Massachusetts
1 review
0 helpful votes
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Very helpful
October 3, 2025

My 2000 mercury 15 hp outboard's serial # wouldn't match up. Called Boat.net reps and they figured it out. New carburetor fits perfect and the engine started up.
Thanks for your help.
Rick

Date of experience: October 3, 2025
Florida
1 review
0 helpful votes
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Consistently accurate.
October 1, 2025

The parts diagram is a great resource for identifying and then ordering the part I need accurately, and Boats.net has consistently delivered the available and occasionally hard to find parts for my older outboard motor. Thanks

Date of experience: September 30, 2025