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Boats.net is your one-stop destination for the best price on OEM outboard parts online. We sell Genuine parts for all boat engines -- from small 9.9hp portable outboards to big offshore 200HP powerhouses -- and we carry all the top brands including Yamaha, Honda, Suzuki, Mercury, Evinrude, Johnson and Tohatsu. We also sell aftermarket accessories, as well as parts for Inboard and I/O engines, PWCs, generators.
Boats.net Reviews Summary
The company enjoys a strong reputation for its reliable service and efficient shipping, often impressing customers with prompt delivery and accurate order fulfillment. Many reviews highlight the quality of customer service, noting the staff's proactive approach in resolving issues and assisting with orders. However, some customers express concerns regarding product descriptions and the accuracy of parts, leading to additional purchases or mismatched items. Overall, the feedback reflects a generally positive sentiment, with customers appreciating the ease of finding parts and the company's commitment to customer satisfaction, despite occasional challenges with product specificity.
This summary is generated by AI, based on text from customer reviews
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1Z81FF*******729 a Package never showed up and it's been 13 days. Express shipping was paid. Would rather have a refund at this point. Have ordered from this website in the past with no issues. Coustomer service is good.
Using your mobile app is frustrating. There is a sweepstakes pop-up add that you have to close every time you change pages. My last order I counted 32 times I had to close the add. I literally got so frustrated that I stoped and ordered the rest of my parts through another company.
Thank you for taking the time to share your feedback. We’re sorry to hear about your frustration. Pop-ups, they are designed to appear only once per session. What you experienced is not expected behavior, and we appreciate you bringing it to our attention so we can look into it further. We value your business and hope to have the opportunity to serve you again in the future.
Quick reliable service and I always get the parts that I ordered, whether it be for a Honda, Yamaha or Mercury. I'd recommend them to anyone.
Purchased a gasket kit for my 2hp Honda outboard motor. The website was easy to navigate and shipping was fast
Had the parts that I needed, and they were shipped very quickly, and best of all they were there the lowest price online that I could find.
I have ordered a lot of parts in my day, but when you get a couple unexpected kick buggy stickers, it just brings the kid back out in ya and makes your day! Can't really explain that one, but thank you!
Order parts alot from here most of the time they are in stock and get shipped pretty quick I would like an option to use ups for shipping instead of usps sometimes they lose package.
Needed a service manual for my outboard. Pretty sure it arrived the day after it was ordered. I can't be happier with the service.
Prices and shipping and handling costs to expensive. I bought a single rubber grommet and it cost$56 in total. On the positive shipping was quick.
Parts came in as advertised, on time, in a Yamaha parts box. Customer service was timely and helpful. This was my first experience with Boats.net and I was impressed.
Muy buen servicio los repuestos originales y envío muy rápidos son los mejores para los repuestos marinos
First, called on the phone to get our sales tax certificate issue straightened out. Took about 3 mins, done. Next, went back online to place the order. Done. Shortly after that came the confirmation email. Thank you Boats.net
Received merchandise quickly and item was exactly as stated in ad. It was an easy and efficient transaction. I would make a purchase from them again if the need arises.
I order the fuel pump for my Mercury 40 HP and noticed a typo in my address and could not figure out how to change the address to the correct address. I called and thought this was going to be a problem talking with someone in today's times. I was wrong the person who answered the phone was very helpful corrected my address and went over my order to make sure my order was correct. Thank you for great customer service.
I was a bit confused in identifying the correct parts for my needs. Josh came on the phone and quickly located exactly what I needed. He was efficient and accurate and totally professional. I'll be back for more parts!
Was able to easily review online engine diagrams, find the part number needed and confirm with their inhouse parts department prior to ordering. Once ordered received the parts within a couple of days.
Would highly recommend!
I was happy to find that the fuel module I needed, that was on backorder through Mercury, was in stock at Boats.net and I was shocked how quickly the parts arrived.
Just exactly what I'd ordered: all new unopened OEM parts in a small box clearly marked with the Honda kit part number. Received in a week from ordering date.
Ordered 2 very tiny rubber pieces.Doubt they weighed an ounce.Shipping was 11.95! They could have been placed in an envelope with one stamp!
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- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for taking the time to leave a review and for being a returning customer. We’re very sorry for the delay and inconvenience caused by the lost package, especially after express shipping was selected. As soon as you contacted us on 12/30/2025, we issued a full refund right away.
While lost packages are unfortunately outside of our direct control, we always do our best to resolve issues quickly and fairly. We truly appreciate your kind words about our customer service and hope we’ll have the opportunity to serve you again in the future.