• Bookmark

    Boats.net

Boats.net

Write a Review

Overview

Boats.net has a rating of 4.5 stars from 1,153 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Boats.net most frequently mention customer service, oem parts, and timely manner. Boats.net ranks 1st among Boat Parts sites.

  • Service
    120
  • Value
    98
  • Shipping
    99
  • Returns
    44
  • Quality
    85

Proactively asks for customer feedback

This company responds to reviews on average within 7 hours

Positive reviews (last 12 months): 91.4%
Positive
522
Neutral
10
Negative
39
View ratings trends
35
See all photos
How would you rate Boats.net?

Reviews (1,153)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (162) oem parts (50) right parts (45) parts diagrams (15)
Thumbnail of user dougf615
Florida
1 review
0 helpful votes
  • Send Message
February 8th, 2025
Verified purchase

Appreciate your prompt parts delivery. I would have expected the repair kit to include the lower water pump housing gasket. No real issue as I can reuse the old one. What is the recommended gear oil for my '89 4hp 6EO Yamaha? Thank you, Doug Forti

Reason I chose this business:

I’m a repeat customer

Date of experience: February 8, 2025

Thumbnail of user stevenl3465
Florida
1 review
0 helpful votes
  • Send Message
February 9th, 2025
Verified purchase

The throttle position sensor for my older Mercury outboard was "back order" locally. Boats.net had it in stock and shipped it out promptly. Very pleased.

Date of experience: February 9, 2025

Thumbnail of user joet2287
California
1 review
0 helpful votes
  • Send Message
February 11th, 2025
Verified purchase

Bryan worked with me to find the part I needed. It was out of stock. It was out of stock everywhere. He researched and found one that could work. He put in the effort.

Reason I chose this business:

I have used it before for finding rare parts. Always a good experience.

Date of experience: February 11, 2025

Thumbnail of user josephr4248
Florida
1 review
0 helpful votes
  • Send Message
February 4th, 2025
Verified purchase

I paid extra for 3 day shipping it took over a week to get my item. Then when I called they said i did not pay for 3 day shipping. I paid $11.47 for the 3 day shipping, it took a week.

they gave me a $4.00 credit for the shipping

Reason I chose this business:

They had the part i needed

Service

Date of experience: February 4, 2025

Thumbnail of user robertm15066
Massachusetts
1 review
0 helpful votes
  • Send Message
January 26th, 2025
Verified purchase

Went to a large local Honda dealer for snowblower shear pins. They hand made a package of assorted nuts and bolt including the shear pin I wanted and tried to over charge me by 8 times more. I left and bought them on line and what I needed for a lot less.

Date of experience: January 21, 2025

Thumbnail of user richardc7711
North Carolina
1 review
0 helpful votes
  • Send Message
December 31st, 2024
Verified purchase

As I have been through several four stroke Yamaha projects I have always come here for all my parts needs.
Also for fluids and other maintenance items needed.
Shipping times are good and always spot on with no missing items ever.
Will continue to be a customer and I highly recommend everyone who needs outboard parts do the same.

Reason I chose this business:

Value,Expertise,Availability

Date of experience: December 31, 2024

Thumbnail of user davids18390
Tennessee
1 review
0 helpful votes
  • Send Message
February 11th, 2025
Verified purchase

The parts diagrams and good inventory are coupled with prompt service. I have been able to get parts in one place at reasonable prices.

Reason I chose this business:

Found it on the internet years ago, and have used it since.

Date of experience: February 11, 2025

Thumbnail of user johnathanm183
California
1 review
0 helpful votes
  • Send Message
January 3rd, 2025
Verified purchase

I use boats.net to find parts for my Honda 200 outboard and they always seem to have the things I need in stock. Even if they don't, they are able to get them quickly and ship them. Fantastic resource for any boat owner.

Reason I chose this business:

Great selection, easy to read diagrams, and good customer service.

Date of experience: January 3, 2025

Thumbnail of user javiera392
Florida
1 review
0 helpful votes
  • Send Message
February 16th, 2025
Verified purchase

Live this website to find real spare parts for Mercruiser engines. Just wish shipping would be included for anything over $50.

Reason I chose this business:

Has genuine Mercury parts for my engine. Would rather buy here than on Amazon.

Date of experience: February 16, 2025

Thumbnail of user edb1721
Arkansas
1 review
0 helpful votes
  • Send Message
December 27th, 2024
Verified purchase

Fast and easy way to get what you need! I ordered a part for my Mercury late one afternoon. It shipped that day and arrived well packaged in a timely manner. If you don't need it that day or can't find it local, then this is the place to buy.

Reason I chose this business:

Well known company

Date of experience: December 27, 2024

Thumbnail of user stefanoc97
Utah
1 review
0 helpful votes
  • Send Message
February 12th, 2025
Verified purchase

Second time I buy spare parts with Boats.net and service is absolutely perfect! Easy website and quick shipping. Top customer service

I had to track a missing shipment and customer service helped me to find it in a very professional and gentle way…top service

Reason I chose this business:

You can find a big variety of parts, for a very competitive price and very reliable assistance.

Service

Date of experience: February 13, 2025

Thumbnail of user eddiem710
Mississippi
1 review
0 helpful votes
  • Send Message
February 14th, 2025
Verified purchase

Quick and easy parts look up. Great prices. If I can't find it locally, I always use boats.net for OEM parts.

Reason I chose this business:

Great selection and good prices,

Date of experience: February 14, 2025

Thumbnail of user robertc12506
Ohio
1 review
0 helpful votes
  • Send Message
February 12th, 2025
Verified purchase

My parts were delivered in a box that was insufficient to the weight of the parts I would like to add pictures but do not have that option

They sent me a link to send photos. I was lucky to have all of my order

Reason I chose this business:

I have been a customer for years

Service

Date of experience: February 10, 2025

Thumbnail of user henryr1270
New York
1 review
0 helpful votes
  • Send Message
February 14th, 2025
Verified purchase

They answered every question I had about the part I was ordering. Shipping was faster than I expected.

Reason I chose this business:

Very informative parts description and prices were fair.

Date of experience: February 10, 2025

Thumbnail of user davidh14844
North Carolina
1 review
0 helpful votes
  • Send Message
February 17th, 2025
Verified purchase

The ordering process for parts was easy, thanks to clear exploded diagrams that made it straightforward.

Reason I chose this business:

Cost of manufactures parts, shipment and reliability.

Date of experience: February 17, 2025

Thumbnail of user brandont1286
Florida
1 review
0 helpful votes
  • Send Message
December 18th, 2024
Verified purchase

Contacted support about a order that said was shipped via usps which is horrible and would rather pay more to have ups or fed ex deliver since usps tracking is horrible and inaccurate and boxes show up opened and destroyed, but customer service checked status immediately saw that there was a issue and re dispatched the order via ups which the parts arrived on time quickly. Which I'm very thankful for and my customer is thankful for.

Reason I chose this business:

Parts availability and sometimes prices are lower then crowley

Date of experience: December 16, 2024

Thumbnail of user joes5125
Texas
1 review
0 helpful votes
  • Send Message
January 29th, 2025
Verified purchase

Was easy to look up products and parts and liked the up dates on shipping and notice of delivery. And the customer service on phone was good as well.

Reason I chose this business:

I get dealer cost.

Date of experience: January 29, 2025

Thumbnail of user kentm397
Illinois
1 review
0 helpful votes
  • Send Message
December 13th, 2024
Verified purchase

Only complaint on this order is I ordered the support shaft for the trim and it showed the bar only so i spent $20 more dollars to get bolts and washers. Then the bar came with new bolts and washers that are a different size. So now have bolts that go to nothing.

Reason I chose this business:

Have ordered alot in the past.

Date of experience: December 13, 2024

Thumbnail of user remig14
Oklahoma
1 review
0 helpful votes
  • Send Message
December 5th, 2024
Verified purchase

I needed the parts fast and got them in faster than I thought. It's the holiday peak and everything seems to take longer. They wasted no time processing the order and shipping it out to me which is very much appreciated.

Reason I chose this business:

They had good reviews and fastest delivery dates possible.

Date of experience: December 5, 2024

Thumbnail of user glennb1130
Idaho
1 review
0 helpful votes
  • Send Message
February 12th, 2025
Verified purchase

Parts were easy to find for my 25 hp Tohatsu four stroke. I have never had parts put on Back Order.

Reason I chose this business:

I have used Boats.net several times over the years. Great amount of parts in stock and service has always been A ONE. If I could not find the part I needed, a phone call to them always took care of that. Just great service and help. Thanks for being their Boats.net. Glenn

Date of experience: February 12, 2025

Thumbnail of user rickf1001
Alabama
1 review
0 helpful votes
  • Send Message
February 10th, 2025
Verified purchase

Had ordered from other source and came in wrong. Wrong parts dont help me at all.

Reason I chose this business:

To get the correct part.

Date of experience: February 10, 2025

Thumbnail of user timothyt1691
Florida
1 review
0 helpful votes
  • Send Message
February 4th, 2025
Verified purchase

Fulfillment was quick and shipping was fast.
Great OEM product for a fair price.

Date of experience: February 4, 2025

Thumbnail of user jamess14597
South Carolina
1 review
0 helpful votes
  • Send Message
February 14th, 2025
Verified purchase

Have placed many orders and everything has arrived quickly and packaged securely

Reason I chose this business:

Repeat customer

Date of experience: February 14, 2025

Thumbnail of user allanj224
California
1 review
0 helpful votes
  • Send Message
February 11th, 2025
Verified purchase

Easy to navigate through the website. I really appreciate the parts diagrams

Reason I chose this business:

Available parts for my older tohatsu outboard motor

Date of experience: February 11, 2025

Thumbnail of user terryg1853
Tennessee
1 review
0 helpful votes
  • Send Message
November 7th, 2024
Verified purchase

I bought a new fuel pump for my 2003 yamaha 50 hp motor. I was told that a very important o-ring was included and to my smdismay it was not!

I felt like I was lied to

Service

Date of experience: November 7, 2024

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Boats.net is your one-stop destination for the best price on OEM outboard parts online. We sell Genuine parts for all boat engines -- from small 9.9hp portable outboards to big offshore 200HP powerhouses -- and we carry all the top brands including Yamaha, Honda, Suzuki, Mercury, Evinrude, Johnson and Tohatsu. We also sell aftermarket accessories, as well as parts for Inboard and I/O engines, PWCs, generators.

Business History

In 1999, Outdoor Network Chairman and Founder, Tom D’Azevedo, walked into his local marine dealership intending to leave with a new boat and left owning the entire dealership instead. In Tom’s own words: “I came in to shop and the experience I had at that dealership was so frustrating, I suggested the owner sell it to someone that can run it right; and that’s exactly what he did!” Tom ended his retirement early and took the Central Florida Yamaha dealership purchase personally. Dealership employees were trained to put customer experience first, and Tom himself began investing in the purchase of overstocked inventory to offer aftermarket and original manufacturer parts at prices below retail. With the purchase of that dealership, Tom began working to create the dream retail experience where customers are treated like family, and no one pays full price; principles that still drive the Outdoor Network family of brands today. Boats.net works hand-in-hand with our marine and dealerships to deliver millions of genuine Honda, Yamaha, Suzuki, Mercury, Sea Doo and Evinrude parts directly to customers with no middleman to slow things down. We’re also a Yamaha Five-Star dealer, where we’ve been selected best-in-class every year since 2002.

Company Representative

Thumbnail of user partzillaa
Partzilla - Boatsnet S.
Boats.net
Typically responds within 7 hours

How do I know I can trust these reviews about Boats.net?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about Boats.net?