We’re in this together! Stay safe with our COVID-19 guide
We’re in this together! Stay safe with our COVID-19 guide
Boats.net has a consumer rating of 3.23 stars from 309 reviews indicating that most consumers are generally satisfied with their purchases. Boats.net also ranks 3rd among Boat Parts sites. The most common issues with Boats.net are around customer service, which is not as good as expected by some customers.
This company responds to reviews on average within 4 days
I thoroughly searched the net before I order anything and boats.net has by far exceeded my expectations on service, shipping and the quality of their products! And if you don't believe me just try it for yourself if you're not happy they will happily return your money! And I hope whoever finds this message it finds you, especially your family and friends free of this damn virus! With warmest regards, Randy Goodwin
See positive reviewsI ordered parts. After 5 days I still haven't heard if they were shipped. Tried to contact by phone and spent 30 minutes on hold 3 times. No answer. Tried to contact by email. Told that email responses would take 8-10 days. So much for customer service. If I ever get my parts you can bet I'm not going to use this company again..
See critical reviews
Tip for consumers: Make sure you know the year and or model number.
Thank you for your recent inquiry with www.boats.net regarding the Yamaha motor priced below Yamaha T9.9XWHB High Thrust 9.9HP, 25", Tiller handle, Electric/Rope Start, Power Tilt Price: $2,898.63 MSRP: $3,760.00 Or 2017 Scratch & Dent (Crate Damage Only) Yamaha T9.9XPHB High Thrust 9.9 HP, 25" Shaft, Tiller, Electric, PT&T, High Thrust Price: $3,019.01 $2,680.42 MSRP: $3,760.00 **Avaialble Yamaha requires Boats.net to ship Yamaha outboards to an authorized dealer's location to complete a proper pre-delivery inspection (PDI) on all of their tiller handle motors. Yamaha Dealers charge a fee to complete the PDI. Boater's World (DBA Boats.net) is an authorized Yamaha Marine dealer and is authorized to sell and service Yamaha Marine outboards, watercraft's, products and parts. Our fee of $90.00 will be charged for the PDI if your motor is picked up here at our facility. Your sales person can help you locate a dealer nearest you or explain the process if the motor is picked up here in Lake Placid, FL 33852. There is no sales tax on motors shipped out of the State of Florida. We thank you for choosing Boats.net for all your boating needs. Please do not hesitate to call or email me with any questions. My number is below.
HI Pekka, Thank you for your interest in our company. We are not completely sure what you mean by Splash water system, however, the engine gasket kit is 11410-93835 and costs $71.14. If you referring to a lower unit issue, the gaskets are sold individually. Suzuki does not offer a service manual for this engine that can be sold to the public.
Thank you for your interest in our company. I regret to inform you that we do not have any stores in Europe. However, we do ship worldwide. Please feel free to email our parts team at parts@boats.net a parts list, and we will gladly quote you a cost to ship overseas. Should you have any further questions or suggestions please feel free to contact us.
Buy OEM marine parts, PWC parts, and new and used boats direct from a dealer. Shop Evinrude, Honda, Mercury, Nissan, Suzuki, Tohatsu and Yamaha parts.
In 1999, Outdoor Network Chairman and Founder, Tom D’Azevedo, walked into his local marine dealership intending to leave with a new boat and left owning the entire dealership instead. In Tom’s own words: “I came in to shop and the experience I had at that dealership was so frustrating, I suggested the owner sell it to someone that can run it right; and that’s exactly what he did!” Tom ended his retirement early and took the Central Florida Yamaha dealership purchase personally. Dealership employees were trained to put customer experience first, and Tom himself began investing in the purchase of overstocked inventory to offer aftermarket and original manufacturer parts at prices below retail. With the purchase of that dealership, Tom began working to create the dream retail experience where customers are treated like family, and no one pays full price; principles that still drive the Outdoor Network family of brands today. Boats.net works hand-in-hand with our marine and dealerships to deliver millions of genuine Honda, Yamaha, Suzuki, Mercury, Sea Doo and Evinrude parts directly to customers with no middleman to slow things down. We’re also a Yamaha Five-Star dealer, where we’ve been selected best-in-class every year since 2002.
Thanks for the positive review. We always try to maintain a high level of customer service so that our customers will always leave happy. We are proud to be unmatched in our excellent customer service, and state of the art distribution of OEM parts and accessories. We hope you order from us again soon!