Overview
The company enjoys a strong reputation for its reliable service and efficient shipping, often impressing customers with prompt delivery and accurate order fulfillment. Many reviews highlight the quality of customer service, noting the staff's proactive approach in resolving issues and assisting with orders. However, some customers express concerns regarding product descriptions and the accuracy of parts, leading to additional purchases or mismatched items. Overall, the feedback reflects a generally positive sentiment, with customers appreciating the ease of finding parts and the company's commitment to customer satisfaction, despite occasional challenges with product specificity.
This summary is generated by AI, based on text from customer reviews
Easy, straightforward, arrived in mail within a week, just as expected.
Great Service
Quick. Accurate... Will use your site for any of my Boat needs 👍
Will recommend Highly...
I have never owned a boat much less worked on one. I wasn't sure what the name of the part that I needed was. They knew exactly what "thinggey" I needed.
Every time I need parts for my outboard motors (twins) Boats.net has them and they ship fast keeping me enjoying my time on the water.
Easy to navigate site.
Fast delivery times.
Very pleased with product.
I was able to locate my needed part number with your on line parts manual. The Yamaha fuel pump was shipped promptly and trouble free.
Friendly,knowledgeable help finding the right part.No fuss no muss. Will be using this company again.
Part was in stock and shipped same day as ordered and received two days later. Great detail on the part search menu's.
I broke the ground stud off by using a 1/4" impact gun. It was the right part and came in super quick!
Great can't buy a lot of mercury parts because not a dealer but own full marine service shop been in business 42 yrs
My call was answered very quickly. The rep at the part, and I received it in a timely manner. Representative was very professional and polite
I don't think you will find better prices than boats.net. Their delivery is on time. They seem to stock every part you could ever want.
Thanks for the kind words, DS! We're so glad you're happy with your Boats.net experience -- and you're right! We stock hundreds of thousands of parts and sell over a million genuine OEM parts for motors that were built in the '60s to present day. Plus, we guarantee you won't find a cheaper price anywhere online. If you find a part for less from a US online vendor, just email us a link and we'll price match. Appreciate that you took the time to pop in and say hi. We love hearing from our customers.
Looking forward to seeing you around the shop!
Best,
Chelsea B.
Boats.net Customer Care
Good service, reasonable shipping to Alaska. Price is as good or better then anyone else I have purchased from in the past. Will use them again.
Hi John,
Thanks for the positive review. We always try to maintain a high level of customer service so that our customers will always leave happy. We are proud to be unmatched in our excellent customer service, and state of the art distribution of OEM parts and accessories. We hope you order from us again soon!
It was a great experience Friendly customer service MLB ordering from them again in the Future And would highly recommend them to anyone looking for parts
Hi Anthony,
Our goal is 100% customer satisfaction and it sounds like your experience went perfectly. We want every experience to be “five stars”! The team will be glad to hear your feedback!
I allwese order OEM part no problem at all very happy. Keep my engines in good working conditions.Im fishing at lease 3 days a week
We work hard to maintain a high level of customer service so that our customers will always leave happy. We are proud to be unmatched in our excellent customer service, and state of the art distribution of OEM parts and accessories. We hope you order from us again soon!
Great experiences in both time i have bought parts for my motor. Fast delivery (superfast if you need) to Finland and good quality oem parts.
Hi Jykri,
We are really happy to hear that you had a great experience with us. Our goal is to get you up and running whether you need genuine parts, a new propeller, aftermarket accessories, or just an exploded parts diagram to help you get your motor back together again. We try to balance great prices with great selection and fast shipping. We hope to see you order from us again soon.
I have purchased several parts for our boat and the orders have always been correct! That goes a long way today. Website easy to use too.
Hi Philip,
Thanks for your amazing review. We're glad you found ordering with us simple and easy. We look forward to your next order.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Bennie,
We know how annoying it is to have to wait for a part or even get the wrong one. We are proud to be unmatched in our excellent customer service, and state of the art distribution of OEM parts and accessories. We are always able to get you whatever part you looking for, we look forward to seeing you again soon.