On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
BoardwalkBuy Reviews Summary
BoardwalkBuy has a rating of 1.6 stars from 332 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with BoardwalkBuy most frequently mention customer service, credit card and tracking number. BoardwalkBuy ranks 767th among Electronics sites.
We monitor reviews for authenticity
Ordered two items for $40 plus $8.00 shipping, company intentionally shipped 2 different inferior items worth about $10. Filed a complaint with PayPal, company said I had to return the crap items to a Canadian address to process my refund, knowing it would cost $40 to ship to Canada from the US, even though they originally shipped from New Jersey.
Never got my order, never got a return email, never got a working phone number. My poor 8 year old son found out the hard way that scam artists don't discriminate. He used his own money, but here's to learning hard lessons and taking our business elsewhere :( absolutely awful!
Lousybusiness. They never answer the phone and their e-mail address always comes back undelivered I would advise no one to buy from this company
I place an order in the begining of October 2020. Still don't have it. On the 26th of October it states in buffalo awaiting label... still saying the same thing. Talk about a slow boat from China. Will never order from here again.
Don't buy from them, I never recieved my purchase and the website is not available and appears to have closed down
Ordered a item at beginning of May 2019. It's now almost October and still have not received. Sent numerous emails and get the same canned response that they are looking into it. I asked for a refund 2 months ago and they told me they couldn't because order has been sent to warehouse. Still have not received item or refund. Am going to Submit a BBB complaint and a complaint with the State Attorney general for deceptive practices.
Very unhappy with Boardwalkbuy. Ordered a small item ($25.00) on March 11,2019. After 5 months and 4 attempts at contact, still no delivery or refund. They apologised and offered a 15% discount code to make up for the lack of service, but that won't happen.
I liked the design but the holding chain was very thin. Similarly the back of the ear ring I'd very delicate. One person found this helpful that was my husband
Very Pretty Sets Nice I like It and Thanks to BoardWalk Buy
I'm soo happy with this watch
Soo beautiful... and i also got an extra battery for this watch
And looking very good.
I thought this might be a breakable piece of junk and was hesitant to try it out. When I pulled it out of the box I was surprised how simple the directions were to put it together. It had pictures which made it very easy. We had a bad bout of rain in my area so it was the perfect time to test the product out. It held up to wind and rain and my dog loves it!
I wish I had this for years! It was right on time considering we have had a very wet spring here. My dog never likes to go out in the rain but this makes her happy to go outside even if it's pouring! Kept her dry and happy!
One of the best electric comb brush at this price. I ordered it for my sister, she completely loved the product quality and the usage of this hair brush. She told me that display is also there which shows temperature. I recommend everyone to buy this.
It's so easy to use and convenient with reasonable price. With easy handling. Good straightener. It's to good as i except.
This is good combo pressing machine and curler they can press hair and curl hair easily small in size quality is good
Loved this product very user-friendly and simple and results are outstanding quality is also very good at a very fair price so one should buy
The Product is Great. Ordered it as a gift for my Friend as far as the Material is concerned it is of good type and it's spacious too. For a decent Price, it is something you must go fo
I placed an order for a portable charger, item *******, on Jan 8,2019. When the order came, it was the wrong item, I contacted Boardwalk, and they said there was no need to send the wrong item back, they would get me the correct item. That's the last I heard from them, after contacting them several times. I asked for the correct item or a refund. I have read the reviews, apparently, this is a common practice. After placing this review, I will go to the BBB and post there. Do not order from this company! I have tried attaching my proof of purchase, but it will not upload under photo.
The item was ordered long before Christmas with a delivery date in November. It arrived yesterday January 14th. (It gets worse) The item received was not the item ordered. Ordered a nice cardigan poncho for my wife, but received a cheap pashmina that resembles an end table covering. I'm done.
I ordered a Peekaboo bear for my great grandson for Christmas. When I unpackaged it to wrap it, I found that it's speech was garbled and not understandable. I asked after Christmas for a refund, and they replied yesterday that since it was over 30 days from purchase that I could not return it. It is totally useless, so I am stuck with it. There was nothing in the packaging explaining their return policy, or even their company name or contact. I had to look up my email to find an address/contact. I wish I had read the review on this company, and I NEVER would have ordered from them.
On 10/31/2018 I ordered 2 of the following: 2-in-1 Weekender Duffel Bag and Suit Carrier and paid $76.94 by Credit Card. After writing for shipping information, I finally received order
{from China) The 2 bags received was not the same bags pictured on Facebook. Wrote them since there is no phone contact number; they requested photo of "claim" which I supplied. Still waiting for reply. I want to return for full refund or instructions for receiving the correct items.
From the business
Since 2013, BoardwalkBuy has operated according to three guiding principles:
Your Interests First
We offer the lowest prices for products and services featured on our site. Guaranteed. We will match and beat any price advertised by another company for the exact same product. We eliminate the fluff and gimmicks from our operations. Thus allowing us to pass the savings on to you.
Honesty/Transparency
We are open an honest about all products. We are customers as well, we know what it is like to receive a product and be unpleasantly surprised. This is why we disclose all relevant information about the products and services we offer and will resolve any issues you may have.
Superior Customer Service
We like talking to you. Really. Contact us about a product you have purchased, or to share your experience (good or bad). We’ll do what it takes to make things right.
Who is Boardwalkbuy?
Boardwalkbuy features products from a number of companies including national brands, retailers...
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members