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B&H Photo Video Reviews Summary
B&H has established a strong reputation for offering a wide range of quality products, particularly in photography and electronics, often at competitive prices. Many customers appreciate the efficiency of their shipping and the informative nature of their website. However, there are notable concerns regarding customer service, including delivery issues, inadequate responses to complaints, and strict return policies that leave some customers feeling unsupported. While loyal customers value the company's product selection and pricing, the recurring complaints about service delays and lack of accountability suggest a need for improvement in their customer service approach.
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I am a frequent buyer. I appreciate very much the help I get in good advice about the best purchase for me. And the reliability in good packing and on time delivery.
Never had a problem.
B&H is always a reliable and trustworthy dealer of the highest quality gear. Amazon has great shipping options, but you're never sure if you're getting good quality equipment.
Many of the brands that professionals trust, only sell through reputable resellers like B&H. Amazon may have great shipping options, but a lot of times your purchases are actually made through third-party companies like "Cheap Tech 4 U" and are simply fulfilled by Amazon.
I trust the quality of my craft to the gear that I have. I trust the quality of my gear to B&H.
Ditto, my order process was quick, easy and painless... Like all my other dealings with B&H... Just wish I had the $$ to purchase a Pentax K-P but alas I am too poor...
Good products good prices have made many purchases over the years as recommended by a photog friend of mine
I had no problem finding (3) 128GB Compact Flash cards and 3 SDHC 128GB. Pricing was great too. I will be using two cameras: Canon 5DS for landscapes and a 5D Mark IV for everything else.
In this website I can find any item that I need in a easy and intuitive way. I recommend to buy here
Enjoyed the shopping experience through the online store I've never had a bad purchase going through B&H. They are champs. Thanks for the deals.
I have purchased most of my computers with B+H. I love the comparison ease and extra specs included (like weight) as I have opted for low weight products now. Even compared to work benefits B+H has great pricing and service.
I have a long history with B&H and have spent thousands of dollars over the years. I have not had one bad experience from returning an item or cancelling an order. Their expedited free shipping is first class.
B&H has genuine products at your finger tips, No hassle shopping, No crowds, No public transportation, traffic or parking problems. Delivered to your door the next day in most cases,
I have never had any issues with anything I have purchased. Always received great support and answers when I needed it.
I have ordered a number of MacBooks from B+H and have always found their prices unbeatable and their service excellent. If you have any doubts about ordering from B+H--don't.
Whenever we need any kind of electronics, we always check B&H first and wind up buying from them... always a pleasure!
They usually have the best pricing and are quick to ship. No problems with any orders I've placed. I haven't had to speak with support so I can't speak to that, but as far as ease of ordering and pricing they're the best!
I love this store! Good prices, great equipment in stock, wonderful information on the site which helps with your purchase and lastly the shipping is fast. When i'm looking to add to most collection of equipment... i start here because I can trust this store!
They're right on top of Black Friday offers, then they add in a couple accessories because, well, they're B&H! Great people to work with.
They are seldom beaten by any other source of photographic equipment, their website is an excellent reference on current products, their prices are almost never beaten and their service is prompt.
Siempre es una seguridad al comprar en B&H por su servicio, la calidad de los productos que ofrece y la garantia que dan.
Absolutamente recomendado!
Been using B&H for twenty-five + years. Always my first source for audio/video/photo. Great prices, fantastic catalog.
From the business
Shop Digital Cameras, 35MM Camera Equipment, Photography, Photo Printers, Computers, Home Theater, Authorized Dealer Canon, Sony, Nikon, Apple, Olympus, Panasonic, Kodak, JBL
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members