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B&H Photo Video Reviews Summary
B&H has established a strong reputation for offering a wide range of quality products, particularly in photography and electronics, often at competitive prices. Many customers appreciate the efficiency of their shipping and the informative nature of their website. However, there are notable concerns regarding customer service, including delivery issues, inadequate responses to complaints, and strict return policies that leave some customers feeling unsupported. While loyal customers value the company's product selection and pricing, the recurring complaints about service delays and lack of accountability suggest a need for improvement in their customer service approach.
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Competitive price and fast shipping. A very nice website. And they have good customer service too: the few times I needed some extra help they always were willing to assist. I am a customer since long time ago.
I love shopping with B&H! Every purchase has gone off without a hitch. The quality of products is great and items always arrive quickly. I will continue to use B&H and happily so!
The ordering process is simple and easy. The product was available. I've bought this brand of bag before. It's lasted me for over six years with no problems.
I've been a B&H customer for over 18years. They are my go-to retailer for pro audio, consumer audio, photographic gear, computers and lighting. Whenever I need any of these items I search B&H online first, then I check the competitors; and, 9.8/10 times I'm back to B&H because they have the best price, dependable "In Stock" notification, dependable shipping at great rates, and dependable customer service should when I need it. B&H is a trustworthy online retailer.
They have competitive price and fast shipping. I can not review about this product as i just bought it.
I am buying from B&H from long time. There products are original if you have problem they will work with you. They also have great reviews and customer service.
One of the last few big independent camera stores. They have a gray website and offer almost any product you'll realistically ever need. And they have good customer service too: the few times I needed some extra help they always were willing to assist. If you need a camera or lens or light or microphone or anything else for taking pics or making movies I hope you check them out.
I've been buying from B&H since about 2007. I've bought four cameras and various lenses. I returned one camera and lens. I rely on email and their web site. My experience has always been good with prompt delivery, merchandise packed well, and merchandise described well on their web site. I don't have much experience with calling them as I prefer writing. I would definitely recommend them to friends. My last purchase prior to today's purchase was a Nikon 300mm F4 PF lens. I'll attach a sample photo using that lens.
I've been shopping at B&H Photo & Video for several years; they have a huge selection of photo, video and consumer electronics. Their website is very easy to navigate and their search function works great! Their prices are very competitive and they often run sales deals on the products that people want. My orders always arrive in excellent condition; packed very well, no crushed product boxes. Their service has always been great and I will continue to buy from them for as long as they maintain these high standards.
B&H is my favorite store for my camera and video gears. They have great prices and service. I will purchase again soon.
Past dealings with B&H on some professional products for Video and Audio have been great and is my first place to look on line. I live on the West coast but have visited your NYC store a couple of years ago. Wish you had a store in the Portland Oregon area!
Purchasing from B & H is a pleasure. I am able to complete my order quickly and now I can move on to issues in my life
Like always this process was Quick, easy, and professional. The website search was very easy to navigate.
I remember when B&H was a hole-in-the-wall store on 17th Street. I am a pro and I've been shopping with them for 20 years. They've been a professional partner all along; I'll bet I've spent a quarter of a million dollars with them. Doesn't get any better!
It is quick and easy to find the products and accessories for the Photographer. Prices are good and there always some great deals.
Became acquainted with B&H a few years ago. I have not had any disappointments with shopping or products. Their 'specials' have been truly special. Shipping has been very quick and without issues. Selection is amazing! Can a store please everyone? I'm concerned with only me, and it's been a great ride so far!
B & H goes beyond simply selling you equipment, they will walk you through your purchases. Every experience I've had with B & H over the past 10 years has been top notch. They have provided me with great advice during expensive equipment expansions.
I have found the knowledge of the sales staff to be very good, and they spend the time to explain things, I have never regretted taking their advice. Shipping and follow-through are unequalled. Selection superb.
B&H is a great choice for photographers and videographers who are looking to purchase quality gear at affordable prices. Their customer service is outstanding. I highly recommend them.
Needed the Apple Watch SE - Nike edition for my nephew. Everywhere else I checked was out of stock. Not only was it in stock at B&H, but I got it at a lower price and a free screen protector.
I had a great blazing fast experience with placing order including PRICE MATCH. It was my order with B&H and I loved it.
From the business
Shop Digital Cameras, 35MM Camera Equipment, Photography, Photo Printers, Computers, Home Theater, Authorized Dealer Canon, Sony, Nikon, Apple, Olympus, Panasonic, Kodak, JBL
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members