B&H Photo VideoReviews 3,791

When it comes to electronic gear, I've recently been finding that B&H has far more selection than other sites I've typically used (like Amazon or Best Buy) while still offering the same benefits and service as said sites (a no-fuss returns process, helpful customer support, and so on). They also have small quality-of-life features that I've noticed other sites lack, such as allowing multiple cards to be used during payment (a feature I'm continually surprised doesn't yet exist on all the other major sites). So high marks all around for B&H.

I first heard about this company from a photo journalist instructor I had who mentioned that they are the best place to go for DSLR cameras. I have not needed a camera from them but but they have stuff before most competitors.

B&H is so great. Sometimes one has to wait on the phone to talk to product help - but it's totally worth it. Representatives are so patient and willing to share their knowledge, and want to help. If they don't know the answer, they'll find someone who does.

So far so good, have been buying from the for many years and always a good experience. I haven't had a problem with any of my purchases so I haven't had a chance to test the customer service yet.

I've purchased multiple products from BH over the past 23 years. Photo & Video equipment, Macbooks, NAS Drives, Video capture software and some accessories. Never had a problem with a single order or quality issues with the items received, and hence never had to deal with their customer service side:)

The way they provide details about products is very elegant and easy to read & understand even if you are not a professional.

They have always been helpful! Even when I need to make changes or returns, they are always helpful which is why I always come back when I need something!

Want me your address please I need hai na na is like the best friend hain people are goings-on is liyee Touu ap k sth bh photo bna rhaa hai sir you can come to well educated and then I can do that is liyee Touu khaa hai sir I am going to be a long night for me

B&H is good, but not perfect. They earned my family's trust over a period of years. We order from B&H and don't have to worry if the products we receive will be Chinese knock-offs (which is a real problem with Amazon). The few times we've had a problem with a B&H order, the issue has been very well handled.

But, they do have some problems with their ordering process. Very recently I placed an order, then decided to add something to that order. The website provided a way to do it, but doing so put my order into into "secretly hung status" where it showed an expected delivery date, but in reality the order hadn't shipped and wouldn't until I called to see why my package was never delivered.

Nor was that my first problem with a hung order at B&H. When I ordered a $7K HP workstation a few years ago, they sat on the order for months while waiting for a $70 PCI card to come in that I didn't even really need. By the time I got the PC, the price had literally dropped. Nobody ever even asked if I'd like to have the PC shipped without the missing PCI card.

B&H goes the extra mile to provide great customer service and provide a wide array of quality merchandise. Our first choice for audio, video, photo-related items and other electronics and accessories.

Fair prices, excellent customer service. My primary store of choice for electronic/photography equipment.

I trust their experience. Always reliable.
I have ordered from B&H many times over the past 13 years and their service has always been exceptional. Orders arrive ontime and correct.

Love buying gear from you guys! Always a good experience, use you for a lot of things. It always makes me come back to buy stuff.

Always and for ever, this site provides me efficient reliable service from ordering online to delivery of my products swiftly! I can always count on this business when I need them.

Prices, service, reliability; what's not to love about a store that can give me all of that? Always has, always will.

It sucks. I ordered four items at one time, but they all came separately, and at different times. I was not pleased at all by this experience, and the man that I spoke to was kind of rude. I rate this experience a 0. The picture at the bottom was how it was delivered. Crappy service. It was delivered to the back of my house.

After waiting a couple months for a laptop and being told several delivery dates B&H finally delivered. It's my third laptop purchase with them. I will be hesitant to purchase anything that's not in stock for sure!

I like that the consultants helped me choose the necessary equipment according to my skills and financial capabilities. Since I am in college, the art of photography is a hobby for me, which I try to pay enough attention to.

I have been ordering camera equipment from B&H for years. Excellent customer service.

I will continue ordering camera equipment from B&H.