B&H Photo VideoReviews 3,791

I've been ordering from B&H Photo for almost 20 years and I never had a bad experience. Always delivered on time or earlier and the products were well packaged for shipping. I never questioned the genuineness of the products; unfortunately I can't say that for all vendors.

Service is good. Response is prompt. It offers better overall prices. Payboo card provides better prices.

I have made a number of purchases from B&H and have always been impressed with the experience. There is a reason they are one of the top photo and video retailers in the US. They have good prices and incredible customer service. They are always friendly and helpful.

Have been using B&H for some 20+ years now, and their service and products have always been top notch. I recently placed an alert with them for a hard to find AMD 5900 processor, which go for well over their MSRP on Amazon and other online vendors. They promptly emailed me when product was in stock and gave me a full three days to decide if I wanted it. The price was some 35% lower than anywhere else. That was my most impressive experience with them yet, so I'll continue to always check their offerings first, before going anywhere else.

I have been a customer for years. They are my "go to" when I am in search for electronics! Sale prices are great as well.

B&H carries a complete selection of supplies for photographers of all types; they usually have the items in stock; and they ship quickly. Seldom if ever can their prices be beat.

B&H Photo has been invaluable to me as I've set up my in home studio. Great service and knowledgeable staff!

Very good inventory, fast shipping. Have purchased several photographic items over the years. They always seem to have what I need in stock.

I always use bhphoto because their product are very reliable very affordable and informative description.
Free return if I would not like (actually I used twice some third party lens), good free service pkg is another gift

I really love the website for what they offer and how they allow you to compare options. Searching and filtering on this website is brilliant. Everything is so clean and looks great.

I just can't say enouigh how awesome they are, in everything. This is a big company that nevertheless has processes and value customers like a small mom and pop shop.

They won't price match a competitor's price on item that is $10 cheaper than them. Exact same item. Item is currently sold out everywhere and they are overpricing it and taking advantage of the shortage. So much for competitive pricing. You want to be competitive match the pricing of your competition.

Tremendous expertise, thorough fulfillment, great products, B&H Photo Video is perhaps the best business I know. They are masters of their market and their niche.

I used to always use Amazon as my preferred online shopping service, but since I have found B&H, I barely use Amazon anymore. B&H has way better customer support, as well as the same great 2-day shipping that prime members would get on Amazon. They also have really good wait lists for products that are out of stock, which is awesome!

Always have a good experience with B&H Photo Video. Easy order placement, great selection of products and helpful customer service.

B&H is a great and excellent, very easy to use and intuitive website for all photographers and videographers needs

I am very disappointed in B&H Photo Video bhphotovideo.com.
I placed an order on May 27th for a 100 spindle of DVD-R 4.7 GB 8X disks. On June 9th I received my order (13 days later) The item received was for 16X Disks. I immediately went online and Chatted with both Luke and then Covington and was assured that the correct product would be shipped out to me asap. I told them both that on their website the 8x and the 16x had the same UPC code so someone needed to put visual on the label and make sure the 8x was sent out to me. Yesterday June 13 (4 Days Later) I received another package with the wrong item 16x again. I immediately sign on to Chat (calling hold time is like 39 minutes) Chat is shorter. I speak to Luke again. Bring to his attention again the errors on the UPC Code and explain to him that now I have lost 17 days and I have a project due. He says how sorry he is and that they will try their best to get me my new product shipped out so I can receive it by Tuesday June 15 and not miss my deadline. Guess what - at 3:00 a.m. this morning I get an e-mail stating my order had been cancelled and my original order funds refunded.
I chatted with them again today and was told by Ken there was nothing they could do even though their website shows the item I needed to be in stock and ready for shipment.

If you don't care when or if you ever get your products then order from this company, but I will never order from this company again.

B&H is:

100% trustworthy
Staffed by the most knowledgeable experts
Not pushing you to purchase -- they are developing long-term clients
Is 100% responsive if you have an issue or need their help
Have their own credit card with no fees and if you use it they pay your sales tax for you
Has free shipping on most items
Did I mention that I trust them 100%?

B&H is top notch all the way around. They are the go to when you want quality products backed up by excellent support.