Matt G.

I tried to print some simple 11x17s on the Fedex/Kinkos site and the process was very difficult. First, there is no quick option to simply print a few single pages. The options are complicated including banners, folded brochures, etc. Second, if you enter special instructions (I wanted to ask that they not scale the print to fit the page) it will not allow you to pay for it. In the process of entering all information I was able to request a pick up time for 11am the next day. Got to the end and the site would not let me check out for the reason above.
So, instead I decided to forgo that and call them after entering the order. Started over and then the only pick up time available was after 5pm the next day. How did I miss out on every available hour in just a few minutes?
I was able to back up and try again. Came back to that point and was able to get the time I wanted by changing the days and then selecting the day I wanted (first sign of poor coding / glitchy site). After I had everything right, I finally clicked to check out and the site said "delivery is unavailable for dd/mm/yyyy hh: mm"
Ugh, I was done. I give up.
I am giving 2 stars instead of one because printing is only one aspect of their site but it is seriously bad.

I really love the website for what they offer and how they allow you to compare options. Searching and filtering on this website is brilliant. Everything is so clean and looks great.