Orders always arrive in a timely manner & I love their website and that I can split payment between 2 cards, so I can keep my personal & business orders separate.
It's the best online catalog for pro video gear, the prices are sensible for the most part, and if you find yourself in NYC you owe it to yourself to visit their *awesome* store!
Take care of your money and avoid this shop!
Is not normal that only after I ask for my order to "discover"that the product is out of stock!
Only if you ask!
If no,...? Is not normal! Is no correct!
What they "forget" to say in their replay is that only 2 days of silence from their part, I've sent 3 emails in which the question was:"What's happening with my pack?"they sent me an email in which they informed me that the product is out of stock! If I didn't ask for my pack, from their part was the same silence! And regarding the money, I didn't receive a proof for the refund! Only... the sames nice words! This is the way they proceed with a client. Only if you insist to know where are your money, they react! Good way to trate a client! Congratulations!. It's very easy to make a good site, to sell products that you don't have anymore to take the money from stupid people like me(at the bank you have to pay interest, so is better like this) and only and if they claim, to give them money back after 1-2 weeks. It's a free loan from stupid people, like me! If you receive the money back! I didn't! Maybe you are more lucky! If you dare!
I purchased several items from B&H Photo between last year 2021 and this year 2022 and I have generally been pleased. The availability of certain high end telescopes and equipment, beats the in stock availability of the other online stores and the back order wait time for popular top brand telescopes, is much less than all the other top online stores. The only issue is that B&H charges and collects tax when shopping for its online products, when some of the other stores don't charge tax and in order to get products tax free on B&H, you have to apply for a special store credit card, which is not necessary with other online stores, in order to get many similar items tax free. There was a small issue with a connector on my telescope that has a slight fault in it, which is annoying but I would have to blame that on Celestron, the telescope's manufacturer, so overall I am generally pleased with B&H Photo, especially because of its ability to keep products in stock and its relatively short back order wait time and its expedited shipping.
The Seagate 4TB Expansion does not include a backup program which is a large problem. I read Seagate description on their website and understood that it came pre-loaded with a backup program.
I called B&H today and waited 6-8 mins and when the lazy slug got on the line he mumbled his name which I couldn't understand. I clearly identified who I was... then said I had bought a DJI Mavic Two Pro in 2018 and was never charged sales tax on that purchase, and wondered why I was having to pay sales tax on the one I was going to order today? He mumbled something like "lemme check on that for you" and he was immediately gone before I could say a word. Next thing I hear is a recording saying "your call will be taken in the order it was received. The slack bum had hung up on me! THIS IS NOT A RANDOM OCCURENCE,,, IT WAS HAPPENED TO ME BEFORE!
I am very sorry for your dissatisfaction and sorrier that you chose to refer to a B&H employee as a "lazy slug," and a "slack bum."
The answer to your question about sales tax is that in June 2018 the Supreme Court ruled (in South Dakota v. Wayfair) that states can mandate that businesses without a physical presence in a state with more than 200 transactions or $100,000 in-state sales collect and remit sales taxes on transactions in the state. Since then more than half the states have enacted laws or regulations requiring that retailer like B&H collect and remit sales tax. -- Henry Posner / B&H Photo-Video
I tired of carrying my DSLR and associated lenses, etc and decided to go to a Point and Shoot (P&S) camera. I had read a great deal and having owned a Nikon D-60 DSLR for a period of time, was concerned primarily with picture quality in going from a DSLR with large sensor to a P&S with much smaller sensor. For 3 solid months, give or take, I diligently, researched all P&S cameras as well as "mirrorless cameras" currently on the market. I went to 'handle' the cameras I was interested in (see below) and to Flickr on the internet and queried some groups regarding the cameras I was considering. I am a hobbyist when it comes to photography but, I was obsessed with getting as close to the superior photo quality of a DSLR as possible in a P&S. I finally decided on the Leica due to (what I believe to be) superior photo quality and excellent in-camera jpeg processing.
I highly recommend B&H, You can find everything, you need your Photography. Do all my shopping here. And receive it in a couple days! WOW **FREE SHIPPING**
Love doing business with B&H!
The world would be an empty place without photography equipment from B&H.
I think I need to set-up Direct - Deposit with B&H!
What a delight!
Great pricing and easy to follow and look up things on here. Yaay! Thumbs up!
But wait!... there's more...
I tried buying a computer from NZXT. Love their computers, They are easy to deal with and answer questions quick n courteous... however it was such a hassle to deal with their checkout process! $6,000 and they cannot, willnot, refusenot? SLIPKNOT! (the band heehee) they won't split a payment. I cannot give them 4k in cash and then the rest on a credit card... WHY!?!
But goodnews! I CAN DO IT HERE! WOOOOHOOOOOO!
Thank you B&H for living in 2020 and not stuck doing business in 1999!
THE AEND!
B&H is the "go to" for all things photo/video. Thank you for your many years of excellent customer service.
B&H has a varaity of product.and is a great store to buy electronics of good cuality. I have bought from the store before and always get the best product. Thank you B&H
I love buying my photo products from B&H. I have Canon cameras for landscape and travel photography, and I come to B&H for most of my camera accessories like filters, tripods etc.
I haven't bought a lot of items from B&H, but I'm a loyal listener of their excellent photography podcast. I appreciate what they do and as long as their prices are competitive, I will buy from B&H.
Every time I am shopping for electronics B&H makes it easy to compare and has the lowest price. The B&H website has better compare and filter features than Amazon.
I have ordered a number of MacBooks from B+H and have always found their prices unbeatable and their service excellent. If you have any doubts about ordering from B+H--don't.
B&H Are Number 1 People To Deal With. They are the BEST!
I have been buying from them for years with =NO= complaints whatever. Nice to see there are still folks like them around to do business with.
B&H's website makes it easy to find what I'm looking for, I utilize the search bar to fine tune what I'm looking for. If I'm unsure of what product I need, I contact customer service for assistance.
They underpromise and overdeliver! I almost would move to New York City just to go to this store any time I wanted! They almost always have exactly what I want at a good price.
Thank you for being open during the pandemic, for having what I need, and for being closed on Shabbat. Thanks for shipping my stuff out so quickly. Couldn't ask for more.
Overview
B&H Photo Video has a rating of 3.7 stars from 3,792 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with B&H Photo Video most frequently mention customer service, free shipping and great prices. B&H Photo Video ranks 2nd among Camera sites.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Web No: 1066401886 Thank you for your order and this feedback. We regret your dissatisfaction. It is quite possible that we would not be aware an out-of-stock item had been discontinued until we received a customer's order and then placed our own with our vendor. Cancelling such an order and receiving a refund is a simple matter of emailing cs@bhphoto.com with a note and the order number. In this casem the order has already been cancelled and afull refund has been issued. -- Henry Posner / B&H Photo-Video