I was doing a random price comparison online and found B&H. Their price for a certain product was considerably less - and it included FREE shipping! Thank you, B&H!
I order from them online and I have shopped in-store once. Literally my only complaint (and the reason I'm rating 4 and not 5 stars) is that in store, when I asked for Kodak Gold film I was given Kodak Ultramax. When you check out it is pre-bagged and ready for you and the long lines need to keep moving, so I wasn't able to check what was in my bag until I had left the store and I could find no way to switch it out or exchange it in the time that I was in New York City.
First time ordering from B&H. B&H had the items I needed at a great price! I also felt that because of B&H's reputation that I could trust the quality of the products I purchased.
I love B & H because they have what I need and always have great prices to match! I customer service is great, the products are great, and the online and instore experience is great too.
I find the website more acurate than the iOS app. Using website, I see more in the used dept. I would advise to use the website while they fix the app.
B & H. Great selection, Prices and service! Nice Nice nice. Happy Hanukkah! ****************************************************************************************
B&H is always responsive and while the price may be a tad higher than some other use lens companies, i never doubt that the quality will match their description and I will be glad I used their store.
Easy access, easy to shop, good stuf at all
Every time in NYC I go to the store to buy something. The products, even used items, are the best device on photography ever.
I love B&H; I use to visit the store everytime I would visit New York. Love the prices and service. If you are looking for anything B&H is the place to get whatever you need.
Title says it all. Large inventory to choose from. Easy maneuvering around website. Like comparisons. Good prices. Rapid delivery. Responsive customer service.
B&H Photo is the best Photographic store in the USA. It's my only photographic supply source. It is my "Go-To" photo source, great and prompt service.
As always, B & H has the best prices, knowledgable support staff and quick, free delivery. It makes a huge difference when they can answer all questions no matter how technical or complex.
Website would not accept three credit cards. Force3d to use PayPal instead. I can't understand when two were already saved as a payment method, but got tired of fighting with it.
The store is excellent, great offers, very good attention. To recommend. Les recomiendo esta tienda para compras fuera de USA, no pagas el tax aunque la mercadería se entregue en tu hotel, fuera del estado NY
Nothing much to say other than, you get exactly what you need from a gear store. Quality products, timely delivery, great customer service.
Always a pleasure to deal with! Easy to navigate web site, quality used items that are well described and properly rated for condition.
Very easy to place an order. Read great reviews from people that ordered items from B&H, fast delivery, and awesome product support.
B&H People have ALWAYS helped me make the right decisions on my purchases. They care that I get the best product for my needs at the best price. And they always know what they are talking about.
Part of my order was not delivered. They chose not to fix the situation or help in any way. Buyer beware.
I had a problem with my order. After talking with many representatives, we got it figured out! Thank you so much
Hi Abbigayle,
I called earlier in the hope of discussing this with you and was unable to leave a message as your voicemail is full. I apologize that you never received the order you placed last May 20th and first made us aware of this about 8 months later. I also apologize if any of our customer service agents did said anything that offended you and you felt we stole your money. What you describe is contrary to B&H's standards of excellence. We want every customer to be happy and have the best solution possible.
While nobody likes bad reviews, we take it as an opportunity to resolve concerns our customers bring to our attention. B&H has been in business for over 48 years, and we believe our commitment to honesty with our customers resonates in everything we do.
I would be willing to make a one-time exception and ship your order of the 4 SD cards to you after we can speak. Please understand that we send shipping confirmation and tracking on every order and it is also the responsibility of our customers to notify us if there is an issue in a timely manner. If you do not receive your order within a few days of the expected date it is vital that you let us know.
I understand you were not in a hurry and may have even forgot that you had made the order. We only have a small window to notify the freight carrier and make any possible claim.
In regards to our hours of operation, as a principle of faith our company suspends all commercial activity from sunset Friday evening until nightfall on Saturday in observance of the Jewish Sabbath as well as on Major Jewish holidays.
Though we do understand it may be inconvenient for some customers and it may seem to be counter to standard practice, our company is determined to adhere to a stricter principle and not conduct any business, neither passive nor active during the Sabbath hours. Please refer to the following links for more information on store hours. http://www.bhphotovideo.com/find/SHcalendar.jsp & http://www.bhphotovideo.com/find/HelpCenter/HoursOfOperation.jsp#closing
I would like to thank you for your purchases and we realize you have a choice of where you can shop. I would appreciate if you could reply to my email. Most importantly we hope you and your loved ones are safe with the ongoing COVID-19 pandemic.
Best Regards,
Brian Markman / B&H Photo-Video
Overview
B&H Photo Video has a rating of 3.7 stars from 3,792 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with B&H Photo Video most frequently mention customer service, free shipping and great prices. B&H Photo Video ranks 2nd among Camera sites.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Morgan: Thank you for your order and this feedback. We regret your dissatisfaction. I've replied to you privately with more details in order to preserve your privacy. -- Henry Posner / B&H Photo-Video