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I order from them online and I have shopped in-store once. Literally my only complaint (and the reason I'm rating 4 and not 5 stars) is that in store, when I asked for Kodak Gold film I was given Kodak Ultramax. When you check out it is pre-bagged and ready for you and the long lines need to keep moving, so I wasn't able to check what was in my bag until I had left the store and I could find no way to switch it out or exchange it in the time that I was in New York City.
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I have purchased from B&H before and have always been satisfied. Their customer service is...
Love BH. Customer since 1989. My go-to source. Highly recommended. Check out the PayBoo card...
