On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
BetterMe is an app that helps you make positive changes in physical and mental wellbeing for those willing to stay in shape, lose weight, gain muscle or develop healthy eating habits. It is not merely a tracker. The app offers a variety of healthy meals with detailed recipes, effective workouts for different needs, as well as tools to track your progress along the way.
When using it on a regular basis, following all the necessary tips, recommendations and notifications, you can reach your fitness goals in a safe, easy and fun way. And our friendly Customer Care team is always happy to help.
Overall, the company has garnered a positive reputation for its user-friendly app that effectively supports home workouts and wellness routines. Customers appreciate the program's simplicity, customization options, and motivational content, which help make fitness accessible and enjoyable. However, some users have noted inconsistencies between workout instructions and video content, indicating a need for improved quality control. Despite these concerns, the general sentiment reflects satisfaction with the app's ability to inspire commitment and facilitate healthier lifestyles, positioning the company as a valuable resource for individuals seeking fitness solutions.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
The reminders and the workouts so far are appropriate for me.
Yesterday I ran into some errands that did not allow the time to better me so, I planned to do 2 today. It would not let me advance to the next exercise, even though I PAID for it. The workouts are great however that is extremely disappointing. AGAIN, I PAID for the 28 days. This is a huge problem because, well, life happens. Sometimes we don't have that time. To my point, I have to move a mirror and a picture and grab my yoga to be prepared. Please adjust this setting. I cannot express any more that I paid for this.
I have lacked motivation to work out for a LONG time. The personalized work out that was provided for me was "just right". I have done 4 days in a row and not complained once. I legit think I can stick with this!
This app is amazing. I'm on my 3rd day and I can already feel the progress. I was always ashamed to start at the gym. This gives me confidence to become my best self. A Better Me 🤩
So far so good! Love the simple workouts from home. Can be a mom and still work out!
The program works your entire body and you can add an additional workout each day if you feel like you can workout more.
I feel like I've had a good stretch after completing, and it's a good starting point. I'm finding it easy to commit to completing.
I had fallen out of my yoga routine and knew I needed something to get me moving again. BetterMe has been the perfect answer for me! It is doable, not time consuming, and there are no decisions I need to make. I just open the app and go.
I have tried several app like programs, many have made things too complicated or not enough details. This one is very easy to use and motivational. Exercises are great!
Made me realize how unfit I am.I am sure after a few lessons I will benefit from these yoga exercises.
Only had this a few days, but am pleased so far with the exercises.
This app creates daily challenges based on the information you gave them. It's neat and organized, makes it simple to follow along.
I had a good experience with the plan but due to accident unable to work out
This App has helped me stay motivated. The exercises are for every level of fitness
Just started three days ago and lost four pounds and feeling more energetic and relaxed and less stiff and sore. Sleeping better and through the nights. This is going to transform my life! Something I have been looking for for the past 20 years. A true miracle for me! Thank you
Really informative description of exercises and so much choice for type of exercise and levels. My only criticism is that the exercises switch so quickly from one to another you barely have chance to get in position and so need to keep stopping and starting the video of the exercise which I personally felt interrupted the flow. I think this will improve over time as I get used to certain exercises. Also for some of the exercises it is hard to watch what you need to do and have your head on the right position so again understanding the exercise is crucial and I think this will also improve over time. It's just at the moment it breaks the flow so giving a longer time to talk thru the exercise before it starts would be helpful. Also the other elements of the app including the water logging and food diary are excellent but time consuming. I already have a water and food app and despite me giving permission to share the data with the app it doesn't seem to work so I have to log twice which is irritating. Overall these are minor niggles and hence my 4 stars - I am really enjoying the app and will enjoy more if I see the promised results!one final comment is that I do think the monthly fees are expensive and I am not sure I will be happy to pay the full price to continue unless there are offers.
So fare it's been great. I didn't relies how out of shape I really was. Just doing some of the little things have been good. I haven't used some of these muscles in years. Looking forward to getting myself back to were I want to be. I have gain a total of 50 pounds in the last 5 years after my wife passed away. I really just let myself go. I think a lot of it was just been depressed. I'm hopping this will help me break out of this dark hole I feel I have been stuck in.
I have only done 4 nights 12 minutes each and I am already not waking up throughout the night...My hips are not popping when I stretch and my lower back is significantly looser...
I didn't do this to lose weight but rather relax and it does the job!
Answer: Hello! Thank you for making us aware of this situation. We're sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. You can always contact our friendly team at care@betterme.world. We will be glad to answer any of your questions and explain all the needed aspects. Kind regards, Team BetterMe
Answer: Hello! Thank you for sharing your concerns with us. In order to clarify the situation, we would like to assure you that we have nothing to do with any scamming or fraudulent tactics. Moreover, our product cannot be purchased without the user's explicit consent. BetterMe is a leading behavioral healthcare company with over 100M downloads, available in 190 countries. We are proud to have over 7M followers across social media platforms. Nowadays there are many companies we may not necessarily like but we know well they are not scammers. Internet is full of thousands of results saying the opposite. But it is mostly a matter of personal preferences and common sense. At the moment we are providing our customers with apps for mobile devices. The idea behind it is the convenience of having access to your plan at all times, wherever you are. In order to see your plan, you simply need to open the app. BetterMe really got you covered with all the tools you will need to get fit in one place. Workouts, Meals, Fasting, Calorie-, Water- and Step-Tracker, – you've got it all. On top of that, your unique customized plan, supportive community, tips & articles as well as a super-helpful customer care team, will definitely bring you closer to feeling and looking your best in no time. Kind regards, Team BetterMe
Answer: Hello! BetterMe is an app that helps you make positive changes in physical and mental wellbeing for those willing to stay in shape, lose weight, gain muscle or develop healthy eating habits. It is not merely a tracker. The app offers a variety of healthy meals with detailed recipes, effective workouts for different needs, as well as tools to track your progress along the way. When using it on a regular basis, following all the necessary tips, recommendations, and notifications, you can reach your fitness goals in a safe, easy, and fun way. BetterMe is a leading behavioral healthcare company with over 100M downloads, available in 190 countries. We are also proud to have over 7M followers across social media platforms. In order to clarify the situation, we would like to assure you that we have nothing to do with any scamming or fraudulent tactics. We provide our customers with licenses to access the BetterMe app. You can always contact our friendly team at care@betterme.world in case you experience any difficulties with the app. Kind regards, Team BetterMe
Answer: Hi! We have created a plan based on your preferences, goals, and parameters, both current and desired ones. The 'Training/ Workout' tab has a library of many different workouts you may want to try as alternatives. Please, reach us at care@betterme.world, and we will gladly assist you further. Regards, BetterMe Kind regards, team BetterMe
Answer: Helo, Sue. Depending on where the purchase was made there are several ways how our customers can cancel their subscriptions. If you purchased a subscription on the app store, you can find more detailed information on iTunes subscription cancellation here: https://support.apple.com/en-us/HT202039. If you enabled the subscription via Google Play here you can find more detailed Google Play instructions on how to unsubscribe: https://support.google.com/googleplay/answer/7018481. If you purchased a plan on our website follow this link to log into your account and cancel: https://app.betterme.world/ (choose Account --> Subscriptions). In case you experience any difficulties during the process, please, contact us at care@betterme.world and we will be more than happy to assist you. Kind Regards, Team BetterMe
Answer: Hello, Kay! We located your email. Please note that your subscription has already been canceled as per your request. If you have any other questions, let us know. Kind regards, Team BetterMe
Answer: Hello! BetterMe is an app that helps you make positive changes in your physical and mental well-being. It is not merely a tracker. The app offers a variety of healthy meals with detailed recipes, effective workouts for different needs, as well as tools to track your progress along the way. If you need any advice on app usage, we are always here to help you. All you need is to reach us at care@betterme.world. Kind regards, team BetterMe
Answer: Γειά σου! Η ομάδα μας είναι πάντα διαθέσιμη για βοήθεια στη διεύθυνση care@betterme.world. Μπορείτε να επικοινωνήσετε μαζί μας μέσω email. Και θα εξετάσουμε ευχαρίστως το αίτημά σας. Με εκτίμηση, ομάδα BetterMe
Answer: Hello. Thank you for your comment. We have already reached you via email, kindly check your inbox. Kind regards, team BetterMe
Answer: Hello! We do not have direct access to your personal details as well as billing details. Only users can submit their purchases. To understand what happened, we kindly ask you to reach out to our team directly at care@betterme.world. We are available for your assistance daily. Kind regards, team BetterMe