On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
BetterMe is an app that helps you make positive changes in physical and mental wellbeing for those willing to stay in shape, lose weight, gain muscle or develop healthy eating habits. It is not merely a tracker. The app offers a variety of healthy meals with detailed recipes, effective workouts for different needs, as well as tools to track your progress along the way.
When using it on a regular basis, following all the necessary tips, recommendations and notifications, you can reach your fitness goals in a safe, easy and fun way. And our friendly Customer Care team is always happy to help.
Overall, the company has garnered a positive reputation for its user-friendly app that effectively supports home workouts and wellness routines. Customers appreciate the program's simplicity, customization options, and motivational content, which help make fitness accessible and enjoyable. However, some users have noted inconsistencies between workout instructions and video content, indicating a need for improved quality control. Despite these concerns, the general sentiment reflects satisfaction with the app's ability to inspire commitment and facilitate healthier lifestyles, positioning the company as a valuable resource for individuals seeking fitness solutions.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
The app has been very easy to navigate. Appreciate the reminders for daily workouts! It's only been a few days but already love the workouts!
It has a nice pace and you can skip the breaks. I also like the warm up and cool down stretches. It has different levels so you can get a good sweat whether you're a beginner or experienced.
Fun workouts. I really enjoy the different workouts you can do in this app.
I've been using BetterMe for 3 days and am sore. I love that they cater the workouts to your level. And when you finish the workout and still want more, they give you more options. Love this!
I have enjoyed using the quick somatic workouts and look forward to getting on a regular schedule.
So far my experience has been a positive one! I have always been a gym goer using the elliptical and bikes in particular to get my heart pumping. For that reason, I was skeptical at first to try wall Pilates on the app, but after a couple of days I had already felt a toner stomach and thighs. I plan to do this every night instead of the gym.
I've never done yoga or palates. Perfect for beginners. Actually help relieves tension
A friend asked if this would get her toned. Absolutely. I sometimes do the routine twice if I feel I want more.
No muss, no fuss. Available 24/7.
A friend asked me to let her know if this app would get her toned. Absolutely it will. I feel my muscles working to exhaustion (sometimes I do the routine twice since I also lifts weights). I would be happy just doing this. No muss, no fuss and available 24/7.
Just started. At first I thought it was not strenuous enough but after three days I am feeling the results with sore muscles.
I have had a great time doing these exercises, however, some of them are very very hard to do. For example, having your legs on the walls and all of your weight on your shoulders or arms. It simply hurts and isn't my favorite thing, other than that i've throughly enjoyed this program.
It has everything I need in one spot, including healthy habit tracking and so many workout variations
It was a great work out but the constant up and down on the floor positions was alot. I'd like more on floor exercises together and standing exercises together.
I'm only 3 days in but I enjoy the workouts and all of the features on the app. I mainly want to tone up, not really lose weight and I can say after the first workout my muscles were sore. Not a 'I can't sit down on the toilet sore' but a good soreness. It makes me feel good! I dig it and recommend to anyone wanting to shape up!
Love how easy it is to follow as I am a beginner and so convenient to do anywhere in my house.
I've had and still having issues with the plan page of the app. Features are missing
Easy to follow along. They show you your next move and provide a few seconds before that time starts so you are not trying to catch up. Has lots of options to help track food plans, steps, water intake and it has other options for workouts to do as you start progressing in the yoga chair program.
So far so good. It takes very little time so easy to make it happen.
I do not like the sound of the beeping count down timer. There should be an option to turn down or off.
I've only done 3 days and I am sore! I feel that it is most definitely workin and can't wait to see the results after 30 days!
Answer: Hello! Thank you for making us aware of this situation. We're sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. You can always contact our friendly team at care@betterme.world. We will be glad to answer any of your questions and explain all the needed aspects. Kind regards, Team BetterMe
Answer: Hello! Thank you for sharing your concerns with us. In order to clarify the situation, we would like to assure you that we have nothing to do with any scamming or fraudulent tactics. Moreover, our product cannot be purchased without the user's explicit consent. BetterMe is a leading behavioral healthcare company with over 100M downloads, available in 190 countries. We are proud to have over 7M followers across social media platforms. Nowadays there are many companies we may not necessarily like but we know well they are not scammers. Internet is full of thousands of results saying the opposite. But it is mostly a matter of personal preferences and common sense. At the moment we are providing our customers with apps for mobile devices. The idea behind it is the convenience of having access to your plan at all times, wherever you are. In order to see your plan, you simply need to open the app. BetterMe really got you covered with all the tools you will need to get fit in one place. Workouts, Meals, Fasting, Calorie-, Water- and Step-Tracker, – you've got it all. On top of that, your unique customized plan, supportive community, tips & articles as well as a super-helpful customer care team, will definitely bring you closer to feeling and looking your best in no time. Kind regards, Team BetterMe
Answer: Hello! BetterMe is an app that helps you make positive changes in physical and mental wellbeing for those willing to stay in shape, lose weight, gain muscle or develop healthy eating habits. It is not merely a tracker. The app offers a variety of healthy meals with detailed recipes, effective workouts for different needs, as well as tools to track your progress along the way. When using it on a regular basis, following all the necessary tips, recommendations, and notifications, you can reach your fitness goals in a safe, easy, and fun way. BetterMe is a leading behavioral healthcare company with over 100M downloads, available in 190 countries. We are also proud to have over 7M followers across social media platforms. In order to clarify the situation, we would like to assure you that we have nothing to do with any scamming or fraudulent tactics. We provide our customers with licenses to access the BetterMe app. You can always contact our friendly team at care@betterme.world in case you experience any difficulties with the app. Kind regards, Team BetterMe
Answer: Hi! We have created a plan based on your preferences, goals, and parameters, both current and desired ones. The 'Training/ Workout' tab has a library of many different workouts you may want to try as alternatives. Please, reach us at care@betterme.world, and we will gladly assist you further. Regards, BetterMe Kind regards, team BetterMe
Answer: Helo, Sue. Depending on where the purchase was made there are several ways how our customers can cancel their subscriptions. If you purchased a subscription on the app store, you can find more detailed information on iTunes subscription cancellation here: https://support.apple.com/en-us/HT202039. If you enabled the subscription via Google Play here you can find more detailed Google Play instructions on how to unsubscribe: https://support.google.com/googleplay/answer/7018481. If you purchased a plan on our website follow this link to log into your account and cancel: https://app.betterme.world/ (choose Account --> Subscriptions). In case you experience any difficulties during the process, please, contact us at care@betterme.world and we will be more than happy to assist you. Kind Regards, Team BetterMe
Answer: Hello, Kay! We located your email. Please note that your subscription has already been canceled as per your request. If you have any other questions, let us know. Kind regards, Team BetterMe
Answer: Hello! BetterMe is an app that helps you make positive changes in your physical and mental well-being. It is not merely a tracker. The app offers a variety of healthy meals with detailed recipes, effective workouts for different needs, as well as tools to track your progress along the way. If you need any advice on app usage, we are always here to help you. All you need is to reach us at care@betterme.world. Kind regards, team BetterMe
Answer: Γειά σου! Η ομάδα μας είναι πάντα διαθέσιμη για βοήθεια στη διεύθυνση care@betterme.world. Μπορείτε να επικοινωνήσετε μαζί μας μέσω email. Και θα εξετάσουμε ευχαρίστως το αίτημά σας. Με εκτίμηση, ομάδα BetterMe
Answer: Hello. Thank you for your comment. We have already reached you via email, kindly check your inbox. Kind regards, team BetterMe
Answer: Hello! We do not have direct access to your personal details as well as billing details. Only users can submit their purchases. To understand what happened, we kindly ask you to reach out to our team directly at care@betterme.world. We are available for your assistance daily. Kind regards, team BetterMe