On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
BetterMe is an app that helps you make positive changes in physical and mental wellbeing for those willing to stay in shape, lose weight, gain muscle or develop healthy eating habits. It is not merely a tracker. The app offers a variety of healthy meals with detailed recipes, effective workouts for different needs, as well as tools to track your progress along the way.
When using it on a regular basis, following all the necessary tips, recommendations and notifications, you can reach your fitness goals in a safe, easy and fun way. And our friendly Customer Care team is always happy to help.
Overall, the company has garnered a positive reputation for its user-friendly app that effectively supports home workouts and wellness routines. Customers appreciate the program's simplicity, customization options, and motivational content, which help make fitness accessible and enjoyable. However, some users have noted inconsistencies between workout instructions and video content, indicating a need for improved quality control. Despite these concerns, the general sentiment reflects satisfaction with the app's ability to inspire commitment and facilitate healthier lifestyles, positioning the company as a valuable resource for individuals seeking fitness solutions.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Very easy to use and great price! It has helped me stay healthy and on track. I really like the feature of readings on mental well-being and how it affects eating habits because that is one of my biggest challenges. Overall the app is friendly and super convenient for putting in all my eating habits, other than sugar intake which I hope will be implemented into the system eventually.
I have added this to my bedtime routine, and it helps me wind down before sleep. I am recently widowed (unexpectedly as I am 59 and he was 60) and I'm working through the trauma and grief, so sleep is sometimes difficult to come by. This relaxes my body and mind.
I started this program as I am on a journey to healing mentally and physically. Even while being sick with sinus issues and the lingering stomach issues from the "stomach flu" I am able to feel an immediate relief mentally and physically when doing the videos. It's only been a few days, but I can tell a difference in my hips and flexibility.
The pace is perfect for me. Each day, I add two additional conditioning, workouts!
Great exercises that help get my body moving again
I have been using the app for three days now and it's user friendly fly, the workouts are simple but challenging, definitely feel the workout! The o my thing I wished was that for the meal plans there was a weekly shopping list, saving time scrolling thru the recipes to gather ingredients
Waking up and moving first thing is a great start to my day. Having a wall for support helps me achieve with more ease and helps my confidence.
I never have been this weight in my life. Life and kids happened! The short workouts are amazing for this 12 hr 3rd shift mom of 5 that all play sports! On day 3 and I can feel it in my whole body! Thank you
I've been pleasantly surprised how easy and convenient this app has been!
Very helpful and has lots of workouts to choose from, right from the comfort of my home, with no or little equipment needed.
Easy to do right in your home! Love this app and would recommend to anyone!
The app is easy to use and workouts are easy to follow.
I love the workouts created for me and I love being able to explore other workouts available! It's also super easy to navigate!
The workouts are easy to follow! I am enjoying the pace to each video and having fun doing them. I have been looking for a beginner wall Pilates class to "try it out" and I am glad I found better me!
I coach athletes for a living but do not make the time to actually workout myself. This app helps me take the time workout myself. Thank you
It's been amazing these last 3 days, and really feeling good about it. Feeling it on my legs, arms and on my side on my stomach
The app is very easy to follow. The workouts are great
I was looking for something to do from home that would suit my schedule. I did martial arts classes and yoga for years, but then life just got too busy. For 3 years I haven't really done any proper exercise. When I found the Better Me app I was so happy... it is really affordable and the lessons are easy to follow. It'll take me time to get back to my former physical self, but I'm motivated and I've already made a great start.
At my age, with quite some time since the last time I exercised, it is a bit of a challenge. After the first two days, I had to make a two days break because of muscel ache. But, on I go.
Answer: Hello! Thank you for making us aware of this situation. We're sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. You can always contact our friendly team at care@betterme.world. We will be glad to answer any of your questions and explain all the needed aspects. Kind regards, Team BetterMe
Answer: Hello! Thank you for sharing your concerns with us. In order to clarify the situation, we would like to assure you that we have nothing to do with any scamming or fraudulent tactics. Moreover, our product cannot be purchased without the user's explicit consent. BetterMe is a leading behavioral healthcare company with over 100M downloads, available in 190 countries. We are proud to have over 7M followers across social media platforms. Nowadays there are many companies we may not necessarily like but we know well they are not scammers. Internet is full of thousands of results saying the opposite. But it is mostly a matter of personal preferences and common sense. At the moment we are providing our customers with apps for mobile devices. The idea behind it is the convenience of having access to your plan at all times, wherever you are. In order to see your plan, you simply need to open the app. BetterMe really got you covered with all the tools you will need to get fit in one place. Workouts, Meals, Fasting, Calorie-, Water- and Step-Tracker, – you've got it all. On top of that, your unique customized plan, supportive community, tips & articles as well as a super-helpful customer care team, will definitely bring you closer to feeling and looking your best in no time. Kind regards, Team BetterMe
Answer: Hello! BetterMe is an app that helps you make positive changes in physical and mental wellbeing for those willing to stay in shape, lose weight, gain muscle or develop healthy eating habits. It is not merely a tracker. The app offers a variety of healthy meals with detailed recipes, effective workouts for different needs, as well as tools to track your progress along the way. When using it on a regular basis, following all the necessary tips, recommendations, and notifications, you can reach your fitness goals in a safe, easy, and fun way. BetterMe is a leading behavioral healthcare company with over 100M downloads, available in 190 countries. We are also proud to have over 7M followers across social media platforms. In order to clarify the situation, we would like to assure you that we have nothing to do with any scamming or fraudulent tactics. We provide our customers with licenses to access the BetterMe app. You can always contact our friendly team at care@betterme.world in case you experience any difficulties with the app. Kind regards, Team BetterMe
Answer: Hi! We have created a plan based on your preferences, goals, and parameters, both current and desired ones. The 'Training/ Workout' tab has a library of many different workouts you may want to try as alternatives. Please, reach us at care@betterme.world, and we will gladly assist you further. Regards, BetterMe Kind regards, team BetterMe
Answer: Helo, Sue. Depending on where the purchase was made there are several ways how our customers can cancel their subscriptions. If you purchased a subscription on the app store, you can find more detailed information on iTunes subscription cancellation here: https://support.apple.com/en-us/HT202039. If you enabled the subscription via Google Play here you can find more detailed Google Play instructions on how to unsubscribe: https://support.google.com/googleplay/answer/7018481. If you purchased a plan on our website follow this link to log into your account and cancel: https://app.betterme.world/ (choose Account --> Subscriptions). In case you experience any difficulties during the process, please, contact us at care@betterme.world and we will be more than happy to assist you. Kind Regards, Team BetterMe
Answer: Hello, Kay! We located your email. Please note that your subscription has already been canceled as per your request. If you have any other questions, let us know. Kind regards, Team BetterMe
Answer: Hello! BetterMe is an app that helps you make positive changes in your physical and mental well-being. It is not merely a tracker. The app offers a variety of healthy meals with detailed recipes, effective workouts for different needs, as well as tools to track your progress along the way. If you need any advice on app usage, we are always here to help you. All you need is to reach us at care@betterme.world. Kind regards, team BetterMe
Answer: Γειά σου! Η ομάδα μας είναι πάντα διαθέσιμη για βοήθεια στη διεύθυνση care@betterme.world. Μπορείτε να επικοινωνήσετε μαζί μας μέσω email. Και θα εξετάσουμε ευχαρίστως το αίτημά σας. Με εκτίμηση, ομάδα BetterMe
Answer: Hello. Thank you for your comment. We have already reached you via email, kindly check your inbox. Kind regards, team BetterMe
Answer: Hello! We do not have direct access to your personal details as well as billing details. Only users can submit their purchases. To understand what happened, we kindly ask you to reach out to our team directly at care@betterme.world. We are available for your assistance daily. Kind regards, team BetterMe