Berrylook

I ordered a winter coat and it arrived much later than the expected date. It was wrong color and obviously made in a sweat shop in China because of such poor quality. I tried to make contact to see how to return it, left a message and was never contacted back. I regret not reading reviews first and warn y'all to not make the same mistake. So ultimately I am out $60 and can only donate this jacket to charity.

I would give zero stars if possible! The items I ordered took months to come in... apparently because they're coming from China. The items were of poor quality (reminds me of super cheap flip flops... the kind that could break in half) and looked nothing like the website advertised! Unless you're willing to pay for return shipping to China, you may as well forget about getting a full refund! My original order was $169, but I ended up settling for a $34 refund. Ugh! Stay far away from this company!

I ordered five pairs of shoes of the same making but in different colors. All five pair are poorly made. They're not suitable to put on my pet. I could break my ankles if I try walking in these shoes. Just horrible! I tried to do a return but they do not allow you to get pass the security question and that's highly ridiculous! I should have read the reviews before I ordered these shoes. I want my money back ASAP! They were sent in one bag no boxes.

You should never ever buy anything from this site, the never respond to any email and dont give any support.
I made this order for my wife about 2 months ago, order received but it was the wrong color, I did email them twice and did not get any response back,, the jacket I received still in the same shipping bag that came in it.
They did not offer no refund no replacement, they did not even bother to respond.
You should never order anything from this site

Their clothing looks attractive online. The sizes are much smaller than American sizes, so beware! I did not keep any of the several pieces I purchased so I don't know how it holds up in the laundry. It took me quite a while to get my refund and then they did not even issue me a full refund and cut off communications with me. Plus I had to pay my own shipping back to the company. Do not recommend

Many classic and very beautiful clothes. You could not find much more sites with so classic models. I'm very like it!

(E*******), here is my order number. My order came 4 months late than what you have promised then was shipped back, never saw or touched the items. I am no longer interested to make business with this company. So stop offering me a coupon to shop more at your company and process my refund right away. For anyone who tries to shop from berrylook, Please please don't. Take your business somewhere else. You will only be left with runaround and disappointment for a money you have worked hard for!

I wished I would've seen this page before I ordered. I received half my order and it was wrong. Like others, nothing looked like the online photos. I was trying to find the return policy and return address but neither exists. Looking at all of the negative reviews, I see I can't expect any justice but I don't understand how this company is able to do business in this country. It's appalling!

I ordered an adult medium red coat with a black faux fur collar. It just arrived. The sleeves are too short and too tight, especially under the arms. There are strings hanging off the bottom. The collar is uneven. The waist tie has only one loop, in the back, so if the coat is not tied, it hangs way down. It looks cheap and amateur. This is my lesson learned to always check reviews before I order online.

This company is a scam! I order a jacket n its beyond horrible. Its nothing like the picture. Its so poorly made, i have no words how bad. I would never order again! Still waitng for a reply for my money back & nothing. Stay away! Wish I could give it a 0 and not a 1

Bought ten items from berrylook & none of them were the same as what supposedly posted on their site. The qualities of the clothes are so cheap & didn't even bother to try it on. I can't even call them because their phone number is not even working. All of the clothes came from China, I have to ship it back and that cost me $95.00. Don't waste your money. If I could give them zero star, I definitely would.

I'm glad with what I received. Cloths was delivered on-time and in good condition. I purchased the large size for my family because the cloths comes with thick material and of good quality too. I like the way the clothes are created, and I hope the others that will be ordered will be of quality as that or more.

After being emailed a tracking number, it dropped off after clearing customs in LA
Nothing since for 3 weeks after nearly 2 months waiting.
No customer service in the US, Shipper has no contact number or email to get info on my order.
Beat advise is to NEVER buy from FB ads. Apparently not regulated and China is laughing all the way to the bank!

My wife accidentally ordered two tops and we were able to cancel one the next day. We have asked for credit several times and to no avail. They never shipped anything and won't issue a refund. I am also not very happy with PayPal because they supposedly don't issue funds until either the product is shipped or arrived.

If anyone buys from this company, beware, you will probably never see what you ordered. I would give them a rating of 0 if I could

Berrylook.com are thieves and liars. They say they will send your items then they take forever to get it to you, then they send the wrong item and size. They want to give you very little money back and then they say if we will take very little money they will let you keep the item and its not even the right item or size who would want to do that. They just want to steal your money please do not order from them because you will not get what you want and please block them from your sites.

On 1st of this month I ordered 2 dresses for myself which I received 4 days ago but unfortunately none of those are of good quality so I decided to return the product and it was a headache for me to return the product as there is no way to return the product online fortunately last day I got a number from google that is 1/800/815/8263 to which they responded and I was able to return the product and receive my product.

All the 3 stars go to the person who was on the phone in this 1/800/815/8263 number and helped me to refund the dresses as well as receive my refund.

Do NOT buy off this website, absolute scam artists... order doesn't arrive for months & then completely different size, colour & style... absolutely no after sale service only offering a voucher, as if you would want to order more rags off this website. Stay well clear & keep your money. Impossible to get s refund as by their own admission too expensive to return.

Ordered and paid for my delivery on 9 4 2022. 8 have not recieved it as of 9 23 2022. Nor does the 1888 phone number work to a live representative nor can you track your drivers and get daily updates as to where your delivery is or when it will be delivered. Signed Pissed Off Customer

Avoid the site at all cost. Items took 2 months to arrive. None the items fit. Whatever conversion table they are using does not correspond to US sizes. That was only the beginning of the nightmare. Like other customers, having a root canal without nova cane is less painful than dealing with their customer service department. Lesson learned do not order anything online that is coming from China.

At times I got frustrated trying to get that I'm not a robot thing correct... but I finally did it... and after all I am very satisfied with the service I got and bow the situation was handle... these photos r 4 the haters that had bad experience... I cant say I did...

I order back in November it's January. My package is not here. I have contacted them four times now with no response. All their reviews for the item look completely fake. I made like fifty dollars for a jacket and I have not gotten it. I may get it eventually, but now I am realizing based on what others have said it won't be what I ordered at all. Do not order from them. This company is absolutely horrible.

They advertised the dress as cotton/linen and in the photo it certainly looked like it was. After chasing my order for three months what was eventually sent was a horrible flimsy dress that was badly made and looked more like a nightie (see photo). They are now wanting me to pay to return it which I am obviously not going to do (and they know that). Do not buy anything from this company. They are taking your money under false pretences. Lesson learnt.

Wish I had seen these reviews before my order. 2 blouses I ordered did not fit and looked nothing like the picture on the website. One was also duplicated (they sent and charged me for 2). I have been getting nothing but a runaround trying to return the items. No return address anywhere. Emails to customer service are futile. They keep offering me vouchers for future purchases and 'partial' refunds $17 and $21 respectively on a $70 order. Do not order from this company.