These people are criminals and should be prosecuted.

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DISASTER DISASTER DISASTER DISASTER DISASER DISASTER DISASTER DISASTER DISASTER DISASTER TOTAL WASTE OF MONEY

THIS COMPANY IS A FRAUD! I NEVER RECIEVED MY ORDER OR TRACKING NUMBER. THEY WILL STEAL YOUR MONEY!

7 emails later. £59.09 lost. No goods. Nothing resolved. Order originally made 11th December...

You will NEVER get your items or any refund! DO NOT ORDER FROM THIS SHAM OF A SO CALLED COMPANY!

I have never written a review on a product.
I don't ever write a review. The reason is because I am just too busy. I have never written a review before. This is the worst company I have ever, ever bought from. I didn't even want to give them one star, but I had to in order to post a review.
I live Iin a small town where I purchase almost everything over the internet.

First - I placed my order three months before Christmas. I received part of my order right before Christmas. The second part of My order didn't come in until after Christmas.
Second- I am a size 8 so I ordered large & extra large. I used their sizing chart on every item I purchased. I bought over $300.00 in clothes.
A. Not one single item fit me. I had my daughter who is 12 & 100 lbs try them on. Some of the clothes fit her, some of them were even too small for her. But the moment I wash the clothes that fit her they are going to be too small for her. Let alone she didn't like the clothes I choose for me.
B. Not one item said what it was made of or how to wash the item. - I bought blazers for work. Ones that seemed pretty nice on the website.
C. Several of the items had every tag sown it to the garment cut off. You could see where the tag was cut.
D. The quality of the product has something to be desired. You know the old saying, "you get what you pay for." It is completely true with this manufacturer ( distributor).
E. I tried to call the company but there is no phone number for them. So I emailed them. They told me it was past 30 days from my order date. So I could not send the items back and get a refund. NOW MIND YOU, REMEMBER I TOLD YOU I PLACED MY ORDER BACK AT THE END OF OCTOBER. SO THERE WAS NO WAY I COULD NOT RETURN IT WITHIN 30 DAYS, BECAUSE I DIDNT EVEN RECEIVE THE ORDER FOR 90 DAYS - PLUS, THE SECOND PART OF THE ORDER CAME IN LATER THAN 90 Days.

I wish you the best of luck if you choose to order from this company. There is absolutely no way I would recommend this company to even a poverty stricken person. You will not get an item that would even fit you.

Cancel your orders in less than 24 hours, cancel your order before you go to bed.
You should cancel your order in berrylook in less than 24 hours so you can get refund in 7 days business excluding saturday and sunday in GUANGDONG CHINA. The clothing Llines are sold by ORDERPLUS INTERNATIONAL LIMITED by *******@susulike.com
Those advertisement are for teenage size are for teenagers from age 12 to 17 years old. You must be 75 to 80 pounds light in YOUR WEIGHTSCALES. THOSE SIZE THY MENTION IS FOR TEENAGERS AGAIN, ladies, dont even try to order if you are over 85 pounds, over 90 pounds over 100 pounds, they are too small for you... think hard and meditate these warnings. If you are adult, those size are too small for you not even size of XXXL. The sizes of the clothing lines are for very skinny models. And if you want it, dont... even try. Josephineyong of fortlee, new jersey, UNITED STATES: Dear Customer,

For your order,

E*******

We're sorry for the inconvenience.

We already request $80.04 refund to you.

Kindly wait for a couple of days.

We appreciate your cooperation and understanding and assure you that we are constantly evolving to better suit your needs.

Our utmost thanks for your kind patience in this matter and all the inconvenience caused is mostly regretted. We appreciate your understanding and we are constantly evolving to better suit your needs.

Back in June 2019 I ordered $315 of clothing from Berrylook- My PayPal account was debited for the full amount immediately. The items arrived over a month later, in 3 shipments, around the beginning of August 2019.

The merchandise was horrible quality. The pictures are totally deceptive. The fabric is awful, the fit terrible, and the general workmanship of pretty much everything was dreadful. I emailed the company around August 6th that I wanted to return several of the pieces, sent a cc of the packing list with RMA numbers, indicating what I was keeping and what was going to be returned. I got a response apologizing for my unhappiness with the merchandise and asking what they could do to help.

I responded with my original note- outlining what i was dissatisfied with and listing which items I wanted to return for refund. I got another email, basically repeating their first response, and so on and so on for about 6 rounds. Then they sent pictures of each item, numbered, and asked that I send the item numbers I wanted to return. I did. Then they asked again why I wanted to return them, repeat steps 1-6 above. Keep in mind that I would need to ship back the merchandise at MY EXPENSE - to CHINA (about $85) if I ever did get approval to return.

Then they asked that I take individual pictures of each item, on a hanger and point out what was wrong with each. I responded that they already had pictures andreiterated my complaint. This went back and forth for another 8 or so emails, getting nowhere.

Then I asked PayPal to step in. USELESS. PayPal does NOT support it's customers, it makes its money off of merchants and will defend unethical business practices in every case rather than siding with the customer. The final dispensation from the seller was that I needed to ship back EVERY SINGLE ITEM from the original shipment, not just the items I wanted to return, and they would refund my $315.

Remember, I never asked to return everything: there were 2 t-shirs and a blouse I kept and used. Now this is the best part. Since the seller only offerred to accept a return for everything, even though I never asked for this, PAYPAL sided with the seller and closed my complaint, saying that since I could not return everything, I was not entitled to any refund.

I countered with the fact that when one buys multiple items from a store, the store does not ever require you to return EVERY item bought in order to get a refund on anything. That's absurd. Not according to Jerry(the supervisor) at PAYPAL.

So DO NOT BUY FROM Berry look (Keep in mind this seller also goes under the umbella name of OrderPlus International and Luvyle.) And never trust PAYPAL to back you on any dispute, especially with China.

Items rubbish as per all the experiences on here. This review is about the absolute joke of their returns/refund policy. I refused the vouchers offers - I have not intention of wearing anything from the original order it was so far from what was advertised so I certainly didn't want anything else. One item was never even delivered and they generally just ignore that!

Initially it took nearly 6 weeks of emails to get them to provide an address to return items to. (They set the policy of 30 days for returns).

I used a 7 day guaranteed delivery service. 3 months later the items are still in transit. My delivery company has investigated, the address given is incorrect - and a simple google map investigation confirms this.

After a further 3 weeks of daily emailing for more information on the address which has never been given they have now provided a new address which is at least 80km from the original one! This one is not recognised by googlemaps either.

I will use this information as evidence that return was attempted and thwarted by Berrylook when processing a charge back via card company, however it is a painful process.

My order was worth over £100 which is why I am bothering but hopefully I can save others some time with failed deliveries if they are also provided with these fake addresses, just send the evidence from googlemaps that the address you have been given for returns does not exist and insist on a refund via paypal/chargeback.
Address 1
MR ZHILIANG LI
BERRYLOOK - CUSTOMER RETURNS
5TH FLOOR, BLOCK A
XIAMAO COMMERCIAL PL
BAIYUN DISTRICT
GUANGZHOU, GUANGDONG
CHINA
*******
CHINA (PEOPLE'S REPUBLIC)

Address 2:
Receiver: Deng Jiayi
Address: No. 6, Jinyuan Road, Caoyi Industrial Park, Zhongtang Town
City: Dongguan, Guangdong
Country: China
Zip Code: *******
Tel *******9290

And if you have not ordered yet and are sensibly checking reviews then just DON'T order!

And BerryLook - your customer service team have my order no already in case you were thinking to offer to investigate in a laughable attempt at looking concerned!

Please take a look at this before place your order -
https://www.scamfinance.com/berrylook-review-scam/?unapproved=7902&moderation-hash=a116b1da3420f7b6ca519df3cfcc0431#comment-7902