website thubmnail of Berrylook

Berrylook

How would you rate Berrylook?
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Australia
1 review
0 helpful votes
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Terrible
February 6, 2025

I'm so lucky I was able to recover my funds after sending money to a wrong wallet adress, I thought all hope was until I read here about GLOBAL EMERGENCY RECUPERATION AGENCY they took on my case and I was able to get a refund... if you need help with similar issue contact them via their website - www0999.io

Date of experience: January 15, 2025
Colorado
1 review
3 helpful votes
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Shoddy product
December 9, 2022

I ordered an adult medium red coat with a black faux fur collar. It just arrived. The sleeves are too short and too tight, especially under the arms. There are strings hanging off the bottom. The collar is uneven. The waist tie has only one loop, in the back, so if the coat is not tied, it hangs way down. It looks cheap and amateur. This is my lesson learned to always check reviews before I order online.

Date of experience: December 9, 2022
Utah
2 reviews
5 helpful votes
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Website is a Fraud
November 22, 2022

Bought ten items from berrylook & none of them were the same as what supposedly posted on their site. The qualities of the clothes are so cheap & didn't even bother to try it on. I can't even call them because their phone number is not even working. All of the clothes came from China, I have to ship it back and that cost me $95.00. Don't waste your money. If I could give them zero star, I definitely would.

+3
Date of experience: November 22, 2022
Texas
1 review
5 helpful votes
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DO NOT Buy from this fake retail!
December 7, 2022

I ordered a winter coat and it arrived much later than the expected date. It was wrong color and obviously made in a sweat shop in China because of such poor quality. I tried to make contact to see how to return it, left a message and was never contacted back. I regret not reading reviews first and warn y'all to not make the same mistake. So ultimately I am out $60 and can only donate this jacket to charity.

Date of experience: December 7, 2022
Canada
1 review
3 helpful votes
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Bad bad bad Experience
October 2, 2022

I was super excited to shop from this store. They seemed to have beautiful and fashionable items. I have been shopping with Shein and Aliexpress and I have been very happy with my experience with them. But BERRYLOOK?! Terrible!

Don't buy from them! Stay away. They will send you wrong color or items but when you request for return or exchange. You are going to wait forever. They will never respond to you. They are scammer! They just want you to buy from them and not extend any sort of customer service after. They claim in their site for an Exchange/Return Policy. Well, guess what that completely B S!
Don't bother there are so many legitimate and honest shopping sites that carry same products like them. Look around!

Date of experience: October 2, 2022
South Carolina
1 review
4 helpful votes
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Stay Away
October 22, 2022

I rarely write reviews, and this is not one either. This is a warning. Berrylook charged me for 5 blouses, and I only ordered 2. They never properly responded to this error. I sent the blouses back and never received a refund. I must mention the blouses they sent was not what I ordered. In addition, when I made the initial purchase, I took a screenshot of my items in the cart, which amounted to about $53.00 somehow they charged my debit card $100.00. I have never experienced anything like this as a consumer. DO NOT ORDER FROM BERRYLOOK. The items on their website are deceptive, and the Company as legit as it appears is operating under a false pretense.

Date of experience: October 22, 2022
Oklahoma
1 review
2 helpful votes
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POOR QUALITY MERCHANDISE
February 7, 2023

I ordered a winter white coat. The material is of very poor quality. Of course, the price should have been my warning. I ordered only one item because I was concerned about the quality of the item at that price point. I would like to return the item. However, there are no return instructions included in the package, so I've reached out to the company by email. I DO NOT recommend purchasing from this company.

Date of experience: February 7, 2023
North Carolina
1 review
3 helpful votes
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Surprise at how someone could give this sort of fabrics, fitting, and sewing up to 2 star. The worst is labeling and selling petite size as XL. No way to return once you receive the junk and no refund. Seller is in China!
I wasted over $80 buying this wrags!
Better be warned!

Date of experience: October 26, 2022
Pennsylvania
1 review
2 helpful votes
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Beware!
January 17, 2023

This company is a scam! I order a jacket n its beyond horrible. Its nothing like the picture. Its so poorly made, i have no words how bad. I would never order again! Still waitng for a reply for my money back & nothing. Stay away! Wish I could give it a 0 and not a 1

Date of experience: January 17, 2023
Idaho
1 review
1 helpful vote
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They won't comply with refunds at all spent $300+ on 5x clothing for a friend and these were equal to a size small in regular clothing. I wear an Xlg and they were half of one of my shirts. Returned all! Refused refunds. Coming from China. Credit card company cant do anything.

Date of experience: February 1, 2023
New Zealand
1 review
2 helpful votes
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Blatant disregard for NZ law in relation to returns
December 14, 2022

DO NOT BUY FROM BERRYLOOK.
Their website says that they accept returns, but they don't.
I wrote 4 emails asking for their address to return the goods. They either ignored my emails or refused to supply the return address. Then when the 30 day period clicked over, they said that they would not accept the return anyway. All of my emails asking for the return address were sent within the 30 day warranty period. How could I return the goods if they won't supply a return address?
This practice demonstrates their blatant disregard for NZ law.

Date of experience: December 14, 2022
Washington
1 review
2 helpful votes
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Berrylook.com are thieves and liars. They say they will send your items then they take forever to get it to you, then they send the wrong item and size. They want to give you very little money back and then they say if we will take very little money they will let you keep the item and its not even the right item or size who would want to do that. They just want to steal your money please do not order from them because you will not get what you want and please block them from your sites.

Date of experience: March 12, 2023
Pennsylvania
2 reviews
8 helpful votes
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DECEPTION
January 5, 2023

DO NOT BUY FROM BERRYLOOK!
Everything you get from them not only takes forever to get to you, but NONE of it is what they show advertised. NONE.
The green peacoat looking jacket, it's like a piece of fabric barely sewn but with a couple added buttons.
There's not even lining in it like their picture.
The cute shoes with the tassels on the side, the soles are completely different and again the fabric to these shoes are cheap! Nothing like their picture.
I ordered a small hoodie, I got a gigantic sweater with a zipper and not even close to the design I picked.
The socks were poorly made and were way too small.
Wasted money. Terrible products.

+6
Date of experience: January 5, 2023
Australia
2 reviews
16 helpful votes
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Never buy from Berrylookx
September 18, 2019

Poor quality, smaller than usual sizing, customer service, returns and refunds are non existent. Don't ever buy the lousy products from this rip off company. Gaps in stitching, as in photo, zips break on first use. No satisfaction for products or service.

Date of experience: September 18, 2019
Berrylook B. Berrylook Rep
over a year old

Dear Customer

Thank you for your order and post here, we are sorry to let you wait for such a long time.
Would you please offer us your order number and the problem with your order to review@berrylook.com so that we can confirm with relevant department and solve your problem as soon as possible.
Thank you for your kind support and cooperation.

Berrylook

Ohio
1 review
25 helpful votes
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Ordered for Christmas
January 4, 2020

I ordered boots for my daughter, was to be a Christmas present. Never came till January, over a month late. Could not believe how cheap they look. Very poor quality, will not order anything again from this company. Nothing but junk,...

Date of experience: January 4, 2020
Berrylook B. Berrylook Rep
over a year old

Dear customer,

We found that you already have reviews on site jabber and we are deeply sorry for the inconvenience
We do love to help you, but could you please provide us your
Order number? And the problem with your order to review@luvyle.com so that we can confirm with relevant department and can check your order to answer your questions immediately and correctly.

Thank you and Have a nice day!

Florida
1 review
13 helpful votes
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Paid $32 for boots. Received 6 weeks after shipping. Pulled on shoe laces to tie them and both boots had eyelets pop off. Can wear boots without shoelaces

I requested replacement of boots or full refund. Berry look offering me $18 in store voucher.

Not acceptable at all.

Date of experience: October 31, 2019
Berrylook B. Berrylook Rep
over a year old

Dear customer,

We are sorry that you are not satisfied with our services and items, we have sent the solution to your email (K*********@YAHOO. COM)and we will do our best to help you.

Thank you for your support and understanding. Hope you are happy every day.

Washington
1 review
35 helpful votes
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I would give zero stars if possible! The items I ordered took months to come in... apparently because they're coming from China. The items were of poor quality (reminds me of super cheap flip flops... the kind that could break in half) and looked nothing like the website advertised! Unless you're willing to pay for return shipping to China, you may as well forget about getting a full refund! My original order was $169, but I ended up settling for a $34 refund. Ugh! Stay far away from this company!

+2
Date of experience: August 20, 2020
Pennsylvania
1 review
2 helpful votes
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I ordered a few things for myself and my daughter. Two jackets for her and a blouse and dress for myself. My daughter normally wears a small or medium and I wear a 1x. I ordered larger on both items (as I do that often for the "just in case"). Her 2 jackets were very small. On one the sleeves were so short, they wouldn't even fit my 10 year niece. The blouse and dress I ordered for myself were given to my daughter. I could not even get them on my arms. I misread somewhere thinking it was an American company and it is not. I believe they are our of Hong Kong. Just beware what you order. I cannot get anywhere on trying to do a return so I just lost on over $100. VERY DISAPPOINTING!

Date of experience: January 29, 2023
Virginia
1 review
7 helpful votes
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Has anyone ever seen straps like this? Obviously they don't work and are useless! They took a month to get here too! After reading all the reviews I know I'm out $35 and will just throw them in the trash!

Date of experience: June 7, 2019
Berrylook B. Berrylook Rep
over a year old

Dear customer,
So sorry for the inconvenience caused to you.
Could you please send us your order number or register email address so that we can help you soon?
Thank you so much for your cooperation.
Any problem, please feel free to contact us via review@berrylook.com.
Berrylook

Ireland
1 review
33 helpful votes
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Pure scam artists
July 4, 2020

Do NOT buy off this website, absolute scam artists... order doesn't arrive for months & then completely different size, colour & style... absolutely no after sale service only offering a voucher, as if you would want to order more rags off this website. Stay well clear & keep your money. Impossible to get s refund as by their own admission too expensive to return.

Date of experience: July 4, 2020

Overview

The overall reputation of Berrylook is significantly marred by consistent customer dissatisfaction regarding product quality and customer service. Customers frequently report receiving items that do not match their orders, often citing poor construction and sizing issues. Delays in shipping and a lack of responsive customer support for returns exacerbate frustrations, with many feeling misled by the company's claims. While a few positive experiences were noted, they are overshadowed by a prevailing sentiment of disappointment and distrust, leading customers to advise others against making purchases from this company.

This summary is generated by AI, based on text from customer reviews

service
107
value
106
shipping
110
returns
96
quality
105
This company does not typically respond to reviews
+263