BellelilyReviews 922

I bought a pair of shoes from them which I was expecting to receive. However, upon arrival, they sent me two left shoes. "Umm excuse me is this a joke? What do I do with two left shoes?!" I reached out to customer serves where I was told "it would be best to kept the shoes as shipping would cost me more to return than what I paid for the shoes. They also said they'd return 15% of my purchase amount back to me. Umm NO! I cannot use the product why should I have to pay anything, or offer to send me the correct item. They have refused to reach back out to me to help resolve this issue. BEWARE of potential scams like this!

This website is a complete joke! I bought 7 shirts and they were all too small and horrible fabric. I requested to return them with a full refund and they have been giving me the run around and will not refund my money and suggest I give the shirts to a friend or family and they will give me 10% off my next purchase, which will NEVER happen again. I wish I would of read the reviews before purchasing anything. Everyone is having the same problem.

DO NOT ORDER FROM THIS SITE! I placed an order through this site over a month ago, I have no recieved any confirmation emails, the only thing I recieved was an email from paypal saying they took my money from me. After waiting about a week for a confirmation email I decided to go on the website and check on my order and see what was up, after spending $60 on bathing suits, it says on their site that I have not placed any orders with them. At this point I started emailing them, over and over, even tried different emails, no response. It's been well over a month and still no word back from them, no confirmation email, and their site is still telling me I havent placed any orders with them. I have started a dispute through my PayPal account and hopefully I will get my money back. DO NOT GIVE THEM YOUR MONEY. THEY ARE SCAM ARTIST. They literally just stole my money. I'm P*****.

The clothing took two months to get here. Quarantine happened, so I get that. But then my items were all STAINED. One looked like it had dried blood spots on it, the others were covered in makeup like someone had wiped their lipstick off with it. I emailed them asking for a refund, and they told me don't bother sending them in because I would have to pay my own shipping and it would probably be more than what I got back. Then they said the best they can do is a 10% refund and that's it. I paid 58 dollars for everything, the merchandise was all ruined, and they would only give me 5 dollars refunded. Never order from them.

My orders have NOT arrived yet FOR OVER A MONTH NOW, & NOW THEY are telling me i have to send them ANOTHER 4.99... FOR SOME SHIPPING OF A PKG TO THEM... NOOOOOO YOU DUMBASSES, you were SUPPOSED TO BE SENDING ME MY PKG! NOT ME SENDING YOU SOMETHING! YOU guys took my $$ w/ the QUICKNESS, & now you are feeding me BS ABOUT MY ORDER! WHERE IS MY PRODUCTS I HAVE AAAAAALRREADY PAID FOR? I HAVE MY CONFIRMATION EMAIL, showing it is ALL PAID FOR! SOOOOO WHY AM I SENDING YOU ANOOOOOOTHER 4.999? Your website is BULL$#*!!

BUY USA... I ORDERED TOOK MONTHS TO ARRIVE AND WHEN IT DID I WAS SO UPSET EVERY THING BUT 2 OF THE SHIRTS WAS JUNK LITERALLY WOULDNT PUT ON MY DOG AND WAAAAYY TO SMALL... I EMAILED THEM I WANT TO RETURN THESE ITEMS AND THEY HAVE GAVE ME THE GO AROUNF CANT YOU DONATE THEM TO YOUR FRIEND, CANT YOU KEEP THEM, CANT WE SEND YOU ANOTHER SIZE, AND THAN AFTER I SAID NO NO & NO THEY SAY WELL SINCE SHIPPING IS SO HIGH YOU HAVE TO PAT RETURN SHIPPING LIKE REALLY... WHATEVER ILL PAY IT JUST TO GET THEM RETURNED AND MAKE THEM PAY ME IN FULL FOR ITEMS IM RETURNING

I ordered a jumpsuit and went exactly by their size charts. It came in way too small and short. They refused to send me the correct size and the shipping to return was more than I paid for the jumpsuit. They also refused to pay for the shipping to return it. They offered a 20% return and a 10% discount off the size I needed. So now I'm sitting here with a jumpsuit that's too small and they're only giving me 20% of my money back (so they say). Don't buy from this company!

I ordered my products over six weeks ago. I paid for 7 working days delivery. I tracked my order and the tracking information is written in Chinese symbols. My friend read it for me and my order has not even left China yet over 6 weeks after my order.
I contacted customer service to cancel my order and provide me with a refund. The customer service representative refused to give me a refund sent me my tracking number and said wait kindly. The worst customer service I have ever dealt with.
If possible I would give this review a 0. Absolutely terrible will never order from them again.

I ordered 13 different items from bellelilly and I only received 12 of them. They left out 1 shirt but yet it says delivered. Not true. The fabric on each article of clothing is cheap and thin, sizes run way to small, and they don't do full refunds! I spent over $100 and hate all articles of clothing I got. Not to mention I waited over a month to get any of them! If your smart you'll read the reviews before you place an order with this company. I did not, and this is what I have to deal with now.

So I ordered 3bathing suits over a month ago they r at a shipping facility in los angeles ca and have been since may 18 2020 at 1 am. I have emailed multiple times to b told to b patient and I've asked for a refund as I haven't received my stuff as of today may 25 2020. These were birthday presents and the birthday has already passed. So y cant I get a refund? Will never order from here again and i will be contacting the attorney general from my state to report this scam and the BBB to even see if they have any info on this company as i believe it's a scam and they rob u without sending u ur stuff.