BellelilyReviews 922

NEVER buy from this website! Huge scam. I order 3 shirts from here and they did not fit me right. I emailed the company asking r the shipping address so i could send the items back and get my money back. There response was "could i give them to a family member or a friend because shipping is too expensive even tho i was paying for the shipping? I spent $45 on 3 shirts i nust want my money back! They are beating around the bush, taking a long time to answer. TERRIBLE company and customer service!

This company will go around and around with you once they have your money. Over $100 spent and no clothes after months. Won't cancel order-won't refund-and after disputing transaction with bank and PayPal, Bellelily emails me and asks that I cancel dispute and they will ship to me as soon as possible. I honestly feel like my clothes were lost during shipping and they can't refund me. Tracking system is horrible. Please save yourself the grief and shop with a company that makes spending money fun. Too much time and money spent for nothing. Ugh it's infuriating..

I ordered 4 dresses, over $60 worth of merchandise. One has ridiculously long straps so it doesn't fit me or my friend (smaller and larger so smaller chest wasn't the issue). One had a stain on the strap. One had a completely inaccurate sizing chart and looked defective. They refused to replace the items, even the damaged one. They refused to exchange it. They offered 15% refund. 15%! That's less than $10 when I spent $63 on dresses I can't wear. Awful awful customer service and felt like I was bargaining with a whiny child instead of a business.

BEWARE of this company. Biggest scam ever. I purchased a dress which was made with the cheapest material and the seams where coming apart. I have emailed this company 6 times and they still have not emailed me back

If you buy from them, you can't return items. They will send you multiple emails about return asking absurd questions like "why you want to return" "waist line and bust size" "pictures" They pretty much send you on a wild goose chase to return. I was getting 1 email from them every 24 hours with another follow up question but never approving a return. I found a number to call them from another review (because they don't list on the site) and the guy said he would call back in 15 minutes once processed. He called back 5 hours later and said "you haven't received your items yet because it's out of stock" I had to remind him the reason I called was to return items and he got frustrated and said "okay, I'll call you back in 30" and I never got a call again. WORST COMPANY! Don't buy unless you are 100% certain you want to keep item. All clothing is very thin and cheap material or itchy.

I'm a single mother with a 1 year old son. So I never do anything for myself. Well I seen this really pretty sunflower dress on there site for $20 so I got it along with a momma bear necklace. It took little over 2 months for me to get my package. So I got it and 1. The dress was cheaply made 2. The fabric felt cheap (which I don't care about but for $20 I won't something good) 3. I ordered a xtra large and the dress is 3 sizes WAY to small. I could see every single fat roll. So yeah I will never be buying for Bellelily again!

I ordered a tank top with a sunflower graphic. I understood the unusually long shipping time (2 months) because of the global pandemic; however, when I received my order, the graphic was not centered on the shirt. I contacted customer service requesting to return the garment for a refund. After several emails, they refused to return it, suggested I give the shirt to a friend or family, only offered a 20% reimbursement, and suggested that I take it somewhere to have it fixed (you can't fix a screen-printed graphic). I strongly discourage ordering from this company!

Bellelily is the worst. To save yourself time and money, don't ever buy anything from them.
I bought two items from them on 3/6; total worth $128.07; seven weeks later I received 1 bad quality item which doesn't match the product description at all. And 1 item never received. So I opened case with them on 4/26 asking for refund. Bellelily refuses giving me refund and kept saying the missing item is on the way will he arrived in few days. In two months I have exchanging email with Bellelily's support back and forth, finally they agreed the missing item will not be delivered. But they still refuses give me refund, instead they ask me pick another item with similar price! And for the unusable bad quality item, they said will refund me 15%! Also worth to nothing, for the two items I bought, I also paid insure fee! Bellelily is the worst.