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BellelilyReviews 922

1.9

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Bellelily Reviews Summary

Bellelily has a rating of 1.9 stars from 922 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Bellelily most frequently mention customer service, poor quality and return policy. Bellelily ranks 1924th among Women's Clothing sites.

service
162
value
155
shipping
160
returns
138
quality
149

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Massachusetts
1 review
0 helpful votes
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Bought clothes & shoes
November 30, 2020

Ordered clothing and shoes. When they arrived... no return labels, or addresses. Had a link on paper enclosed for return instructions. Followed instructions and they emailed us back with in a few days

Date of experience: November 30, 2020
Michigan
1 review
0 helpful votes
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I have a jean for every wear
November 30, 2020

With Bellelily, I have a jean for every wear. I've owned almost ten pairs from Bellelily already and each one is special. Their canopy jeans would be favorite jean of all time.

Date of experience: November 30, 2020
New Mexico
1 review
0 helpful votes
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Hands Down!
November 30, 2020

Hands down, best delivery system ever! Parcel only took two days to arrive without any hassle and any calls from their cs about instability. Love how they also reminded me about my order frequently. Wore the dress and I'm shock how well it fitted me, almost designed for me to wear it. I guess, thanks!

Date of experience: November 30, 2020
District of Columbia
1 review
0 helpful votes
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Really Amazing!
November 30, 2020

Thank you bellelily for your fast response and quickly delivery. Really I appreciate your service and recommend to my whole family. I hope I will get a discount for this recommend ;)

Date of experience: November 30, 2020
Missouri
1 review
0 helpful votes
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Thanks for the support!
November 29, 2020

Thanks for doing a great job assisting me throughout the process of recovering my things. It seems really easy when problems occurred here because the customer service is always there to accompany us when difficulties arises. Kudos once again.

Date of experience: November 29, 2020
Florida
1 review
0 helpful votes
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Not bad purchase
November 29, 2020

The pant I bought, was not very bad. It can be a little bit of better quality. Color is good but the pant has 2 problems in stitching. Which is negligible. Price is decent.

Date of experience: November 29, 2020
Bangladesh
1 review
0 helpful votes
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Nice logo and color
November 29, 2020

I love the Shirt.The shirt is looking very gorgeous. I found the product very useful. I will go to any big party by wearing the shirt.The quality of this product is owesome. I have got a good thing in my budget.It is fit with me. I am looking very handsome after wear the shirt. I feel very happy to wearing the shirt. Morever i can enjoy many benefits of it.It was shipped in time. Undoubtedly this is are remarkable product. I am very greatful. Thank you very much.

Date of experience: November 29, 2020
Iowa
1 review
0 helpful votes
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Just Don't
November 28, 2020

They do not accept returns or do refunds. I bought some pants for my daughter, I measured her and used their size chart and the pants still did not fit. When I contacted them they first asked for her bust/waist/hip measurements and a picture of her in them to prove they didn't fit. Then the next time they responded they said, "If you return it to us, it will cost you a lot to send them back. Also it will take a long time for us to get the parcel. Is there any chance you can keep it? Or you can give it to your family or friends? We would like to give you a coupon on your next order." Why would I order again, if their sizing is a mess and I know I can't return or exchange if it doesn't fit. What I didn't know when I ordered is that this is shipping from China which is why it is so expensive to return. I will never order from here again.

Date of experience: November 28, 2020
Bangladesh
3 reviews
2 helpful votes
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T-shirt
January 19, 2021
Updated review

Amazing and superb. It's fascinated me. What was that! Really amazing. I bought it from here, the quality of the fabric is good enough. I've been looking for it for a long time. I finally got it from here. You can also buy for sure. It is very comfortable and slim. Easy to use. There was no problem with it. It was really awesome. Recommended to you all. I'll shop from here within a few days. Thanks.

Date of experience: November 27, 2020

T-shirt
November 27, 2020
Previous review

Amazing and superb. It's fascinated me. What was that! Really amazing. I bought it from here, the quality of the fabric is good enough. I've been looking for it for a long time. I finally got it from here. You can also buy for sure. It is very comfortable and slim. Easy to use. There was no problem with it. It was really awesome. Recommended to you all. I'll shop from here within a few days. Thanks.

Date of experience: November 27, 2020
Florida
1 review
0 helpful votes
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They are the worst
November 26, 2020

I ordered and the size is not true, the quality is terrible and I Can't return my order because they said the warehouse is in China. They want to refund me only the 10% of my purchase.

Ordene online en Bellelily y son los peores. La talla no es correcta y la calidad es malísima, y para regresar la compra me dicen que no se puede porque la bodega la tienen en China y solo me pueden regresar el 10% sobre mi compra. No compres con ellos!

Date of experience: November 26, 2020
Illinois
2 reviews
12 helpful votes
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Beautiful scarves
November 25, 2020

I ordered a scarf from here to go with my burgundy coat. It arrived and is stunning! Super soft and such a great value!

Date of experience: November 25, 2020
GB
1 review
0 helpful votes
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AVOID!
November 25, 2020

I cancelled an order but they still sent it. It was cheaply made. They said they didn't refund. I went through PayPal resolution to get a refund. I had to send the item back to China but PayPal can help with the cost

Date of experience: November 25, 2020
Australia
1 review
0 helpful votes
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Terrible Quality
November 25, 2020

Ordered three items (leggings, a top and a dress) and all were of terrible quality and nothing like the pictures or description.
Leggings arrived damaged (threads lose and pulled so one leg hole was completely closed). Top was size 'medium' but was actually the size of an XL top.
Sent photos and request for refund to company. They refused 4 times and offered a measly 10% refund for the 3 items.
Never ordering from this company ever again and wouldn't recommend it to anyone. Save your money, time and energy.

Date of experience: November 25, 2020
Connecticut
1 review
0 helpful votes
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They make refund impossible. Bought poor quality item and too small. They respond alright, over and over. Want pics, Measurements, and more. What does any of that have to do with size and refund. Everyone should put complaints all over web.
Michele S.

Date of experience: November 24, 2020
Texas
1 review
0 helpful votes
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Damn joke!
November 24, 2020

Horrible clothing THEY DESERVE NEGITIVE STARS! Looks nothing like the pictures! Then the return is a joke! Customer service is a joke. They wouldnt even give an address to send back. They give you the run around and try to make you keep the clothing. Then try and give you 10% off the item! So for a shirt I paid $18.99 they want to give you $2 back! DO NOT ORDER FROM THESE IDIOTS.

Date of experience: November 24, 2020
California
1 review
0 helpful votes
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Good quality
November 23, 2020

I love all the products available on this website. The products are unique and you don't have to travel overseas to buy.

Date of experience: November 23, 2020
Denmark
1 review
0 helpful votes
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Good service.
November 23, 2020

Been using this site for quite a while now and it never fails to deliver my expectations. I highly recommend using this site for cute and unique items u wont find anywhere else!

Date of experience: November 23, 2020
New Jersey
1 review
0 helpful votes
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Big foot socks
November 21, 2020

Who do you guys make socks for Sasquatch or something these fat a s s socks... S h I t is a big rip off

Date of experience: November 21, 2020
Ohio
1 review
0 helpful votes
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I ordered some shirts for my wife from this site then realized I selected the wrong size. I emailed the customer service about changing the size. They did not reply until two days later and told me they couldn't not do that, so I requested a cancel. Two more days went by until their reply asking me to please keep the order. I said cancel my order if you cannot change the sizes. Two more days until a reply and they stated the order was shipped and there was nothing they could do to help. Pretty much, they delayed until the order shipped then told me they refused to change the sizes or cancel my order. They did everything but slap me in the face and say tough $#*!. This company is out of China. The clothing is NOT as averted! The sizes are one to two sizes smaller than normal! The material used is cheap and the stitching is poor. I highly recommend NOT purchasing from this site. Their customer service is a joke, might as well not even have one. No phone number just email. The email replies are highly dishonest, disrespectful and unprofessional. DO NOT ORDER From this site, unless you enjoy being treated poorly and unhappy with your products.

Date of experience: November 20, 2020
Texas
1 review
0 helpful votes
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This company is a scam I reported them to the federal trade commission. They asked to see pictures of my in their clothes and asked for my bust size! I want a return. I reported it to PayPal as well and will be reporting them on Facebook and Instagram

Date of experience: November 18, 2020

From the business

All Free Shipping Cute Clothing at BelleLily.


bellelily.com
London, LONDON, United Kingdom
+190