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Bellelily Reviews Summary
Bellelily has a rating of 2.1 stars from 922 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Bellelily most frequently mention customer service, poor quality and return policy. Bellelily ranks 142nd among Women's Clothing sites.
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I've ordered before on this site and it's nice to see more plus size options. The quality of the clothes is pretty good.
I love that this website has so many options of all kinds of clothes. I love shopping here. Even if this week was the first time I bought here! I recommend it to everyone.
Online buyer for the first time of clothes from this website. It feels so light and amazing, I just love it. The sizing guides were great as they fit me perfectly. I have ordered 2 clothes now in 2 different colors and it only took me a couple of weeks to receive.
I like this website and would recommend to anyone. Fast and proper service. Orders arrive quick, usually in the time frame specified.
The shopping experience was awesome! I love the products and I look forward to buying more...
It was quick to setup an account and place my order. The products received on time!
Very quick and easy. Came here recommended by friend and hope to be satisfied with the items I purchased.
Great service and selection. Shipment tracking updated and accurate while in route. Will definitely keep shopping with this site.
I ordered from this site a few times before and always was happy with my purchases. This time I ordered shirts but when I tried them on they were too big. Reached out to customer service and received very prompt response. Then it went downhill from there. Multiple messages back and forth over the next week asking me very personal questions, asking for the item numbers etc. I provided them with everything they asked for. They came back and said we will give you 20%, keep the items. I said no I want 100% money back, I will pay for shipping. Then the communications stopped. They are not returning any of my messages. I spend $150 and am stuck with clothes that are too big. I will never purchase from them again. I'm wondering if I respond with I will take the 20% if they will respond back.
This is the first time shopping at this site. Has some great looking products. Appreciate the options. Smooth check out.
The website was easy to navigate having made my choice the dress was delivered quickly! Thanks!
Well packed, fast delivery and great service. Will order from this site again. Thanks so much, customer support is great.
Easy to use website with lots of product information. Quick delivery considering the distance and the clothes arrived in good order.
Great shopping experience. Brilliant range of clothes to purchase. I'll definitely be shopping here.
I love the sizing information for each item. It is first purchase, will buy more products again!
Well, I will wait and see the package when arrives. Ordering was easy. Had a great experience with the previous orders!
Love the products I find on this site. I could spend hours looking at items. There is useful products that have not seen elsewhere. The quality keep me coming back.
After receiving two dresses, I was happy because of quality. This online store was wonderful, and its quality along with kindness were greatly appreciated. I am 100% lover of this website.
Good shopping experience.
I plan to wait and see how my two clothes fit me, before I order other clothes.
There were so many items that I may be interested in
I enjoy shopping on this site. Because the clothes are so beautiful. I love wearing them. Thanks!
From the business
All Free Shipping Cute Clothing at BelleLily.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi, Tracy K.,
We understand that this can be disappointing that the item is not fit for you and we apologize for any inconvenience caused.
We are committed to providing shoppers with affordable, high quality and one-of-a-kind fashion products. Our products are basically the same as the pictures.
We support returns and refunds, and if our products do not meet your expectations, we will do our best to help you reduce your losses. To start a return, please read our return policy: https://www.bellelily.com/user/help/list/id/8
Since we cannot verify the order with your name, we still hope to contact you to further verify the status of your order so as to provide you with a suitable solution.
We understand it can be difficult to be patient and understanding in these circumstances, and we thank you in advance for your cooperation and understanding. Your support and loyalty means a lot to us and we are committed to providing you with the best service and products.
Any further issues, please respond to our customer service: service@bellelily.com directly.
Best regards!