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Review of Beds.co.uk

Beds.co.uk reviews

698 reviews
Wolverhampton, WMID WV1, GB
Tel: 0121 568 7126
sales@beds.co.uk

698 Reviews From Our Community

Service
43
Value
38
Shipping
42
Returns
21
Quality
39

All Reviews

pk72
1 review
0 helpful votes
11/27/17

i recently bought a bed and found that the quality of the service was outstanding and i was happy with the quality of the bed i bought

Service
Value
Shipping
Returns
Quality
kylief5
2 reviews
0 helpful votes
11/26/17

I purchased the garden furniture from this website. The delivery was fast (also got to pick which day is best to be delivered on). Once put together, the furniture is excellent quality and robust. It looks fantastic in my conservatory. Thank you Beds.co.uk

davidr439
1 review
0 helpful votes
11/26/17

never used before but glad I did. No problems from start to finish. great beds and prices. 5 stars all round. Would definitely use again

andrews321
1 review
0 helpful votes
11/26/17

the site we ordered the bed was very easy and and we choose the delivery date we wanted the guys who delivered were very polite and asked us which room we would like the bed put. great service all round and the bed is lovely recommend this seller

arleneg12
1 review
0 helpful votes
11/26/17

Delighted with the Ottoman small double bed, very easy to assemble and the recommended Mattress is extremely comfortable and well made with removable cover for machine washing. The price was the cheapest I found both online and in stores, the free delivery is a great saving too. Overall I am extremely pleased with my purchase and will definitely be using Beds.co.uk for future purchases.

emmanueld22
Emmanuel D.
1 review
0 helpful votes
11/26/17

After feeling slightly disappointed at how expensive a good mattress was from high street retailers with a 4-6 weeks delivery time I decided to look on-line and came across Beds.co.uk.
Same mattresses were on offer but at a far more reasonable price with a named delivery date.
I received the mattress twos days later and am very pleased. Its of very high Quality, well wrapped and exactly as describe.
Thank You Beds.co..uk

paulh321
1 review
0 helpful votes
11/26/17

Excellent service with super quick delivery, ordered Tues came Sat after picking delivery day. I have now bought 2 beds from Beds.co.uk and would definitely buy from this company again. Great products for fantastic prices and will be recommending to my family and everyone. Thank you.

evelync42
1 review
0 helpful votes
11/26/17

Easy ordering process, quick delivery. Good quality , comfortable bed. I especially like the matching headboard and base.

ashleya115
1 review
0 helpful votes
11/26/17

I ordered a full bed and memory foam mattress and I can't rate it high enough. The mattress is so comfortable. I get the best sleep ever, will definitely be ordering from beds.co.uk again

lisaw306
1 review
0 helpful votes
11/26/17

I found the cost and the service really good . The delivery drivers were friendly and the website was easy to use.

michaelj278
1 review
0 helpful votes
11/26/17

I am very pleased with my new matress. The only thing that was off was that I did not get a delivery date confirmation. ... But its here and its great.

Service
Value
Shipping
Quality
tracyc135
1 review
0 helpful votes
11/26/17

Great company, never got messed around, delivery was fast and friendly, would definitely recommend and would use again when I need to.

kirsteni1
1 review
0 helpful votes
11/26/17

Comfy mattress and good quality bed. very quick delivery ordered on the saturday and was there the tuesday. Will definetely order from here again

brandonf31
1 review
0 helpful votes
11/26/17

good delivery time, good quality, extremely affordable and a comfortable bed after being wary of such a good price.

dc181
1 review
0 helpful votes
11/26/17

Excellent service you can pick which days you would like the bed to be delivered on which is very convenient when you have a working family we had the bed here within days which was great I was not sure about purchasing a bed with out testing it out first but we are very happy with the quality i would recommend beds.co.uk

Service
Value
Shipping
Quality
johnn1264
1 review
0 helpful votes
11/26/17

Needed a new bed for our guest room and decided to purchase one from Beds.Co.UK. Easy to order and was able to arrange a day for delivery of my choice. When the bed was delivered I could not believe the quality of the product for the price I paid - excellent and easy to put together. Also purchased a mattress as well, again excellent quality for the price. Have now recommended Beds.Co.UK to my sister who needs a new mattress.

mrsw10
1 review
0 helpful votes
11/26/17

This company was really easy to deal with the bed arrived when they said it would everyone very helpful and bed is great as my husband has a very bad back ... would def use them again

ashleys247
1 review
0 helpful votes
11/25/17

I'm 100% sure the majority of these positive comments must have been left by the company itself. Possibly by people who we're fooled into recieving a £20 reimbursement for leaving good feedback. In my opinion something's aren't worth £20 especially when I've ripped off for over £600. To be fair the mattress isn't actually that bad but the base & headboard are cheap manufacturers s**t. The service was terrible from ordering to delivery. The only positive thing about this exchange was that I'll never need to deal with them again. Hope you enjoy my money

wendyr69
1 review
0 helpful votes
11/24/17

Great company no problems. Ordering a bed from this company was very easy. I received my bed promptly with very clear indication of when it would be delivered and was able to choose a delivery date to suit myself.

mahirm2
1 review
0 helpful votes
11/24/17

fast delivery but mattresses are moderate quality. cheap and fast not enough springs but they do good deals for very cheap

sonjaf5
1 review
0 helpful votes
11/24/17

Good service throughout. Good quality for the money. Very happy with my purchase and would definitely use again.

jaydevs
1 review
0 helpful votes
11/24/17

Good quick easy of using website for delivery of bed. Will use again. Contact information is good. Fast delivery 2man delivery,

sarahh289
1 review
0 helpful votes
11/24/17

Would definitely order again from Beds.co.uk quick delivery and really great price for a lovely comfortable bed - highly recommend!

katek54
1 review
0 helpful votes
11/24/17

I ordered a great value king size bed and mattress from beds.co.uk. When the item was delivered two of the boxes were actually for a different size bed. I called beds.co.uk and they immediately arranged for the replacements to be delivered within the next day or so, without any form filling or hassle at all.
The bed when I assembled it was excellent quality and easy to put together, and the mattress is very comfy.
Great service and quick resolution of the delivery issues.

Service
Value
Shipping
Returns
Quality
marions44
1 review
0 helpful votes
11/24/17

Comfortable bed good mattress easy to assemble and quick delivery and very helpful delivery driver. My grandson loves his new bed

Customer Questions & Answers

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Hello, Thank you for your enquiry. I can assure you that the items we sell are very good quality and we do sell over 1,000 items per day to people all over the U.K. We have recently been struggling with our review sites due the fact that we have not spent much time collecting positive reviews from happy customer, and it tends to be the unhappy customer who leave reviews. We do our best to resolve any problems presented to us by customers, and have spent a lot of time and investment on our staffing and products. Our customer service team are there for the customers from beginning to end and continue to support customer up to twelve months after purchase. If you have any further questions please feel free to contact us on 0121 526 7305 Mon-Fri 9am-5pm or send us another message. Kind regards, Terri

By Beds r., Beds.co.uk Representative
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you should be suspicious

By DON J.
Helpful answer 0
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Hello there Im Really sorry that some of the negative feedback that has been written on here has put you off from purchasing from us. Please see our updated reviews here ..https://www.trustpilot.com/review/beds.co.uk We are a multi million pound company and we dispatch over 5000 deliveries per week and we hold our hands up to slight complications on a handful of the orders. But we really hope you give us a chance to show you that we are a very efficient company with very nice reasonably priced high quality products. Kind regards Charlotte Beds.co.uk

By Beds r., Beds.co.uk Representative
Helpful answer 0
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Hello Ennesia, Sorry for the late response, I have been away due to personal reasons. Do you still require further assistance? If so please provide a delivery postcode or a reference number to locate your order details.

By Beds r., Beds.co.uk Representative
Helpful answer 0
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Answer:

Hello Jame, If the item received is as not as described, it is best for you to contact our After Sales Care Team on 0121 5686 7126 option 2. Once you have contacted them, they will request images of the item received, and will then advise you on the following steps. Hope this information has helped.

By Beds r., Beds.co.uk Representative
Helpful answer 0
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Hello Mel, I can confirm, customers are eventually happy with there products. Majority of the time it is down to a personal preference that the customer does not like there product, but as soon as we find a product suited to the customer, the customer is then satisfied. Customer satisfaction is always our number one priority. Kind regards Jamie Beds.co.uk

By Beds r., Beds.co.uk Representative
Helpful answer 0
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Takes well over 20 minutes at times. Disgraceful!

By Lou M.
Helpful answer 0
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Sent them an email last week as I don't think that I have received a memory foam mattress as advertised, still no reply. Will advise trading standards next week if no response and follow up with small claims court if necessary

By Kenneth F.
Helpful answer 0
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Hi, Thank you for your message, I can assure you that your order will be with you if it is not already. Please email me directly on resolutions.beds@gmail.com or call our aftersales team on 01215687126 and ask for Tom, I will be more than happy to assist you further

By Beds r., Beds.co.uk Representative
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Answer:

Hi there Ling, Could you please e-mail me with regards to your issue, My direct e-mail is julie@beds.co.uk. Regards. beds.co.uk.

By Beds r., Beds.co.uk Representative
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