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Review of Beds.co.uk

Beds.co.uk reviews

674 reviews
Wolverhampton, WMID WV1, GB
Tel: 0121 568 7126
sales@beds.co.uk

674 Reviews From Our Community

Service
43
Value
38
Shipping
42
Returns
21
Quality
39

All Reviews

marions44
1 review
0 helpful votes
11/24/17

Comfortable bed good mattress easy to assemble and quick delivery and very helpful delivery driver. My grandson loves his new bed

peterc201
1 review
0 helpful votes
11/24/17

No problem with the service at all. Great price and delivered quickly. The matress that I ordered came the very next day it was ready for delivery

anas592
1 review
0 helpful votes
11/24/17

They have very nice deals and promotions. I got a very nice mattress for a great price. Definitely would buy again.

ianm137
1 review
0 helpful votes
11/24/17

Ordered the first bed and it arrived with in the allotted time, it was very easily to construct following the instructions plus there was spare bolts/screws which is handy. A very solid bed indeed. Second one I ordered a week later was just as good plus so easy to construct I didnt need the instructions, totally recommend this company and will be telling my friends too

davide307
1 review
0 helpful votes
11/24/17

Great product for the money , delivery was on time as stated .... great value for money . The bed looks even better than I thought it would . Would use again .... well done

barnabya
1 review
0 helpful votes
11/24/17

Good service. The bed is perfect for my room, great value and excellent quality. Would highly recommend

sandrac148
1 review
0 helpful votes
11/24/17

Really good service. Needed a bed quickly and there was a great selection in stock and delivered quickly. They even helped with carrying the boxes in for me to the required room. Am considering buying another bed already!

jessicac226
1 review
0 helpful votes
11/24/17

Next day delivery very fast and a great comfertable bed and easy to put up. Looks exactly how it was in the picture and the mattress is so soft

letizial
1 review
0 helpful votes
11/24/17

Good service and quick delivery. The bed looks nice and comfy. We will probably buy a second one for the guest room!

Service
Value
Shipping
Quality
nicke53
1 review
0 helpful votes
11/24/17

Does just what the promise states ... excellent . Two mattresses that were great value and really friendly delivery people . Highly recommend this Company .

tomasg26
1 review
0 helpful votes
11/24/17

Bed arrived on agreed date, the delivery guys had trouble finding my new property as it wasn't on their Sat Nav but we got there in the end!!
Bed is great although the instructions were hidden in the bed head so it took a while to find. Beds.co.uk though noted the challenge and will make clients aware for future purchases

magdalenac4
1 review
0 helpful votes
11/24/17

Nice product. Good price. Excellent delivery service. Very happy with the purchase. Would definitely use again.

cameront15
1 review
0 helpful votes
11/24/17

Prompt delivery, amazing quality. Extremely comfy. Would deffinitely buy from here again! I would definitely reccommend to anyone!

elainer41
1 review
0 helpful votes
11/24/17

Ordered 2 single beds with memory foam matresses. Delivery was quick and my purchase more than reached my expectations

shanef22
1 review
0 helpful votes
11/24/17

what a great pleasure to deal with beds.co.uk. The service provided was most definitely 5*****, will be back again soon

Service
Value
Shipping
Quality
tonyr112
1 review
0 helpful votes
11/24/17

This bed was excellent value for money. The bed was delivered within a few days of ordering, which was a great help. I called the office to arrange delivery and the staff were very friendly. The bed has a very strong frame and very comfortable mattress and is great to sleep on. Highly recommended.

ewar3
1 review
0 helpful votes
11/24/17

Really happy with the price of the double memory foam mattress and the free delivery on my chosen day

grahamh47
1 review
0 helpful votes
11/24/17

Delivered as agreed and top quality
No issues with this company at all.
Will use them again in the future

rheab4
1 review
0 helpful votes
11/24/17

Great service! Placed my order for an ottoman bed and within 72 hours it had been delivered! Great, quality products. Would use again.

hardeepp
1 review
0 helpful votes
11/24/17

Easy to assemble, comes with clear instructions. Bed is great for storage, plenty of space. We got the grey bed, great look and good strong material. Delivery was free and it was great I could choose my delivery slot when I placed my order. Great service

shajimonm
1 review
0 helpful votes
11/23/17

Nice and comfortable.good material. Good quality.light weight and useful for comfortable sleep.good customer service and right time delivery. We can choose delivery time suite for us.standard delivery and safe handling.good and safe packing of bed.nice memory foam mattress and other materials is very good condition and good standard.

glennb57
1 review
0 helpful votes
11/23/17

Great service and fast delivery, very happy with product,would definitely recommend this company,to friends

chrisd268
1 review
0 helpful votes
11/23/17

Needed a bed quick after my sons bed broke. Easy to order and quick delivery. Easy to assemble and a great price. Will use them again.

lucyj44
1 review
0 helpful votes
11/23/17

Great value for money lovely bed ,great delivery service, delivered exactly when they said they would. Easy website to use. Excellent all round.

charless224
1 review
0 helpful votes
11/23/17

had to wait a while for delivery as they had to outsource with my rural area but more than happy with product, very sturdy and look great and modern , happy

Customer Questions & Answers

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Answer:

Hello, Thank you for your enquiry. I can assure you that the items we sell are very good quality and we do sell over 1,000 items per day to people all over the U.K. We have recently been struggling with our review sites due the fact that we have not spent much time collecting positive reviews from happy customer, and it tends to be the unhappy customer who leave reviews. We do our best to resolve any problems presented to us by customers, and have spent a lot of time and investment on our staffing and products. Our customer service team are there for the customers from beginning to end and continue to support customer up to twelve months after purchase. If you have any further questions please feel free to contact us on 0121 526 7305 Mon-Fri 9am-5pm or send us another message. Kind regards, Terri

By Beds r., Beds.co.uk Representative
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you should be suspicious

By DON J.
Helpful answer 0
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Hello there Im Really sorry that some of the negative feedback that has been written on here has put you off from purchasing from us. Please see our updated reviews here ..https://www.trustpilot.com/review/beds.co.uk We are a multi million pound company and we dispatch over 5000 deliveries per week and we hold our hands up to slight complications on a handful of the orders. But we really hope you give us a chance to show you that we are a very efficient company with very nice reasonably priced high quality products. Kind regards Charlotte Beds.co.uk

By Beds r., Beds.co.uk Representative
Helpful answer 0
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Answer:

Hello Ennesia, Sorry for the late response, I have been away due to personal reasons. Do you still require further assistance? If so please provide a delivery postcode or a reference number to locate your order details.

By Beds r., Beds.co.uk Representative
Helpful answer 0
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Question:
Answer:

Hello Jame, If the item received is as not as described, it is best for you to contact our After Sales Care Team on 0121 5686 7126 option 2. Once you have contacted them, they will request images of the item received, and will then advise you on the following steps. Hope this information has helped.

By Beds r., Beds.co.uk Representative
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Hello Mel, I can confirm, customers are eventually happy with there products. Majority of the time it is down to a personal preference that the customer does not like there product, but as soon as we find a product suited to the customer, the customer is then satisfied. Customer satisfaction is always our number one priority. Kind regards Jamie Beds.co.uk

By Beds r., Beds.co.uk Representative
Helpful answer 0
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Takes well over 20 minutes at times. Disgraceful!

By Lou M.
Helpful answer 0
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Sent them an email last week as I don't think that I have received a memory foam mattress as advertised, still no reply. Will advise trading standards next week if no response and follow up with small claims court if necessary

By Kenneth F.
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Hi, Thank you for your message, I can assure you that your order will be with you if it is not already. Please email me directly on resolutions.beds@gmail.com or call our aftersales team on 01215687126 and ask for Tom, I will be more than happy to assist you further

By Beds r., Beds.co.uk Representative
Helpful answer 0
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Answer:

Hi there Ling, Could you please e-mail me with regards to your issue, My direct e-mail is julie@beds.co.uk. Regards. beds.co.uk.

By Beds r., Beds.co.uk Representative
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