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Review of Beds.co.uk

Beds.co.uk reviews

698 reviews
Wolverhampton, WMID WV1, GB
Tel: 0121 568 7126
sales@beds.co.uk

698 Reviews From Our Community

Service
43
Value
38
Shipping
42
Returns
21
Quality
39

All Reviews

leec94
1 review
0 helpful votes
12/1/17

No problems with beds.co.uk. Purchase and delivery all went very smoothly. I would definitely recommend.

paulw279
1 review
0 helpful votes
11/30/17

Ordered new bed and mattress. Arrived on time and has transformed my bad back. My son needs a new bed soon and will definitely use for his new bed.

elainep32
1 review
0 helpful votes
11/30/17

Good quality product. Prompt delivery. Bed is very sturdy and comfy. Very good price also. Easy to build.

nathaniels25
1 review
0 helpful votes
11/29/17

Had no problems using Beds.co.uk.

The mattress I ordered was very affordable, arrived when I was told it would and I have had many a good nights sleep on it since it has arrived - certainly, it is the most comfortable mattress I have had thus far!

carlh83
1 review
0 helpful votes
11/29/17

Comfy bed great value fantastic and durable love it thanks a lot I order the leather bed with memory foam matress

dannyp30
1 review
0 helpful votes
11/29/17

the site was so easy to use, communication was first class help full staff. the delivery driver was professional. the bed was delivered on time and it is so comfortable best sleep i had in years thank you beds.co.uk

jessey102
1 review
0 helpful votes
11/29/17

Very happy with everything great customer care, the bed frame I ordered is great quality and I would highly recommend this to anyone thinking to buy a product from this website.

michaelw394
1 review
0 helpful votes
11/29/17

Excellent and very comfy beds, good prices and very good fast delivery with phone call or message night before and in day with a 1 hour delivery slot

darrenw39
1 review
0 helpful votes
11/29/17

Excelent service, up to date all the way with delivery times etc quick and easy online ordering.
Delivery man polite and very helpful. I would buy from here ahain and recommend to anyone.

paulb397
1 review
0 helpful votes
11/29/17

I bought 1 bed from beds.co.uk and I was so over impressed the first time I actually went and bought a second bed. Customer service is excellent and the prompt delivery was great. The delivery was also amazing helped me to carry them upstairs. The first time and the second time I bought the bed. Well worth it and will recommend.

annea44
1 review
0 helpful votes
11/29/17

Lovely mattress at very reasonable price. Very good communication and efficient effortless delivery. Well done, guys!

sarahw236
1 review
0 helpful votes
11/29/17

I bought my memory foam mattress to try a help with the pain I'd had in my shoulder for months, it was completely gone after one week of sleeping on it. The price was the best I could find anywhere. The delivery was fast and friendly. Really excellent experience overall!

rachels194
1 review
0 helpful votes
11/29/17

Delivered very early in the morning which was great as i didnt have to wait in all day. easy, clear instructions and comfortable mattress

samk130
1 review
0 helpful votes
11/29/17

Very prompt delivery, good service and an excellent bed. very good value too. Would purchase from them again.

Service
Value
Shipping
Quality
laurenb107
1 review
0 helpful votes
11/29/17

I used this company a couple of months ago to purchase a bed for my new flat and I am so pleased with it. A very comfortable and sturdy bed, great price and very efficient delivery! Overall a great company and I would definitely use again

pamyp
1 review
0 helpful votes
11/29/17

Mattress arrived on chosen time
well packaged , very comfy and exactly same as description , very nice quality
thanks

sarahg197
1 review
0 helpful votes
11/29/17

I ordered this bed and it came at a reasonable time of day. It was simple to put together (only took me 1 hour) and my bed is super comfy. Can recommend!

reemap1
1 review
0 helpful votes
11/29/17

When I received the bed I was curious, I jusy wanted to try it out and see if it was as great as people were saying. My God! The first night me and partner slept in it, we both woke up late!! The bed was so comfortable and did not want to leave it. Condition of the bed was amazing! Would definitely recommend beds.co.uk

jonk54
1 review
0 helpful votes
11/29/17

Very happy with the service I received and the products I ordered
Everything turned up in good condition and on time
I would use them again

hish26
1 review
0 helpful votes
11/28/17

There was a telephone call to inform the delivery would be the next day. I was waiting on the day and notified the delivery was cancelled in the afternoon. I phoned and they promised to delivery 3 weeks time. Again, I received a phone call which told the delivery would be the next day. Repeating the same story, the delivery was cancelled on the day. I cancelled my order and got refund.

lindac322
1 review
0 helpful votes
11/27/17

Very comfortable bed, fast delivery, great price, would recommend only downside I had to struggle to get rid of my old mattress.

dalew51
1 review
0 helpful votes
11/27/17

Great product at a great price. Fast delivery and great customer service. Would recommend to others.

sarahm370
1 review
0 helpful votes
11/27/17

Love the bed and at a great price! Only downside was no next day delivery on weekends. Would use again though

julier126
1 review
0 helpful votes
11/27/17

Great communication. Fast efficient service and would definitely recommen. Delivered when it said it would.

Ml53dg

michaelm698
1 review
0 helpful votes
11/27/17

The bed itself is great! Easy to put together, easy instructions and spares at hand, very nice bed. Would definitely but again from here!

Customer Questions & Answers

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Answer:

Hello, Thank you for your enquiry. I can assure you that the items we sell are very good quality and we do sell over 1,000 items per day to people all over the U.K. We have recently been struggling with our review sites due the fact that we have not spent much time collecting positive reviews from happy customer, and it tends to be the unhappy customer who leave reviews. We do our best to resolve any problems presented to us by customers, and have spent a lot of time and investment on our staffing and products. Our customer service team are there for the customers from beginning to end and continue to support customer up to twelve months after purchase. If you have any further questions please feel free to contact us on 0121 526 7305 Mon-Fri 9am-5pm or send us another message. Kind regards, Terri

By Beds r., Beds.co.uk Representative
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you should be suspicious

By DON J.
Helpful answer 0
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Hello there Im Really sorry that some of the negative feedback that has been written on here has put you off from purchasing from us. Please see our updated reviews here ..https://www.trustpilot.com/review/beds.co.uk We are a multi million pound company and we dispatch over 5000 deliveries per week and we hold our hands up to slight complications on a handful of the orders. But we really hope you give us a chance to show you that we are a very efficient company with very nice reasonably priced high quality products. Kind regards Charlotte Beds.co.uk

By Beds r., Beds.co.uk Representative
Helpful answer 0
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Answer:

Hello Ennesia, Sorry for the late response, I have been away due to personal reasons. Do you still require further assistance? If so please provide a delivery postcode or a reference number to locate your order details.

By Beds r., Beds.co.uk Representative
Helpful answer 0
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Answer:

Hello Jame, If the item received is as not as described, it is best for you to contact our After Sales Care Team on 0121 5686 7126 option 2. Once you have contacted them, they will request images of the item received, and will then advise you on the following steps. Hope this information has helped.

By Beds r., Beds.co.uk Representative
Helpful answer 0
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Hello Mel, I can confirm, customers are eventually happy with there products. Majority of the time it is down to a personal preference that the customer does not like there product, but as soon as we find a product suited to the customer, the customer is then satisfied. Customer satisfaction is always our number one priority. Kind regards Jamie Beds.co.uk

By Beds r., Beds.co.uk Representative
Helpful answer 0
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Takes well over 20 minutes at times. Disgraceful!

By Lou M.
Helpful answer 0
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Sent them an email last week as I don't think that I have received a memory foam mattress as advertised, still no reply. Will advise trading standards next week if no response and follow up with small claims court if necessary

By Kenneth F.
Helpful answer 0
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Hi, Thank you for your message, I can assure you that your order will be with you if it is not already. Please email me directly on resolutions.beds@gmail.com or call our aftersales team on 01215687126 and ask for Tom, I will be more than happy to assist you further

By Beds r., Beds.co.uk Representative
Helpful answer 0
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Question:
Answer:

Hi there Ling, Could you please e-mail me with regards to your issue, My direct e-mail is julie@beds.co.uk. Regards. beds.co.uk.

By Beds r., Beds.co.uk Representative
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