I bought a GoPro5 Black, i carefully read reviews on lots of sights and decided it was worth the risk. I dont need the camera for a month so wasnt planning on phoning support to track an item in the middle of the sea on a freight ship with millions of other items. Don't expect customer support when you save money. Pay less and be patient or pay more and get poor customer service potentially anyway. The camera is sensational and happy it is genuine. I have a Gopro Hero and this is a huge improvement. I would recommend eGlobal every day of the week. Took roughly a week to deliver but if it was 15-20 days i would still be recommending this company for the savings alone. Buy with confidence, just be patient.