Worst place! Company should be shut down. Ordered my daughters prom dress from here didn't even come till a week later. No one responds back to you no phone number that works to contact anyone anyone. Now I'm out 250.00 dollars! DO NOT ORDER! Rip off
Sizing is incorrect. Guaranteed to not fit material colour and finish nothing like pictures. No paypal option so you can't get your money back. If sent returns by normal post they claim they haven't received it. This company is a rip off and should be shut down
After using this site many times to order dresses, I had luckily never had issues with quality. However if you ever need to send something back (wrong sizing) this is where you will find the issue. They take so much chasing to receive your refund back, it has put me off ordering from this site ever again! Over a month to put £50 bank in my account is unacceptable not forgetting the amount of messages I have sent to them direct wondering where my refund was? I honestly would think twice before ordering off this site again, as they don't like to refund and won't even acknowledge your refund until you have chased them up. Nice dresses, shocking customer service
Dress was NOTHING like the picture cost £50 but looked £5 from the market or something! Awful material and definitely not true sizing. I sent it back and they emailed a week later saying they had credited my account, i then had to email to say i wanted a full refund for them to say its going to take 28 days for a refund! Where these days takes so long for a refund! What a hassle! Wont be ordering from these ever again and ill certainly be telling everyone else about it!
Do not order from this company. I placed an a few orders with dresses of different sizes. They took full payment of my order and then part delivered my orders. They then sent the dresses weeks later by which case I didn't need them anymore. In total I sent back 5 parcels all recorded delivery to this PO Box returns address and two weeks later I had not received any correspondence. I decided to call them to investigate only to be told they have not received my parcels. All five! I am now £800 out of pocket and these scammers continue to tell me they have not received any of my parcels. I am currently taking this further and will also contact trading standards as this is not on. Please do not order from this company! They are fraudulent!
The dress I ordered is a hot mess. Baggy, uneven, cheap material etc just anything u can think of is wrong is wrong smh I would never recommend this site for my worst enemy they terrible! If someone got a full refund please feel free to comment cause I been going back and fourth for 2 weeks with them now. We have to report this site for real this is to much money to be wasting and losing, how do I report?
Ordered a dress on he Thursday paid 6.10 for two day postage the dress came on the Saturday but when I opened it it was the wrong dress! I contacted them on Facebook and they said to send the dress back but I would have to pay the postage as they don't do free returns...
Then u read reviews about this company beckys dresses now beckys boutiques.com and a lot of people said when they sent their dress back the people at the other end tried to say the dress was faulty or had swear marks etc on it so I decided to cut the dress in half and make my own one rather than risk being completely out of pocket and with no dress.
I won't ever order again and I'll write a bad review about them on every site possible
Stay clear
Ordered what would of been my ladies day dress it come a total different colour with a busted zip! Absolutely tragic matetial wouldn't order from here a like to give people the benefit of the doubt but this was shocking! Let's hope we get our money back
Do not use this company! My experience is that they have not delivered my dress at all! I have chased them but they do not pick up the main phone number listed on their website and the mobile number is dodgy! They were very good at first, but once they have your money you won't hear from them. I have sent numerous emails which they have not responded and now I have had to get my bank and lawyer involved! I should have guessed when I saw the two websites are connected beckysboutiques.com and celebrityspot.co.uk. Be careful as it's not worth the risk. A fancy website but that's all it is!
I ordered a 60 pound dress that looked beautiful on the site but when I opened it I was fuming! The dress was nothing like the picture the matrial was horrendous for such an expensive dress, so I sent it back and tracked my order they recieved it within 2 days and didn't respond when I did get hold of them they denied receiving the dress and told me I could have a credit note as soon as! Also they would not speak on the phone only be email which they would respond within 48 hours! I finally recieved my refund after 2 months. I advise no one so buy from this scum website.
Ordered a sequinned nude dress on 10th March, the delivery was supposed to be 3-5 days shipping, I only received it 1 week ago on April 21st basically nearly 2months, absolutely diabolicle service, also they sent the wrong colour they sent a green sequinned dress instead. I'm so disgusted it's an absolute scam and shambles! Keep trying to ring the company with no answer and now I'm out of pocket!
Dress defied my expectations. The color was slightly brighter in person but the design was very similar to the one in the photo. However, I thank my lucky stars that I ordered this using a debit card. A couple of days after my purchase, I had learned that my card had been cancelled. I wondered why this was, and contacted my debit card provider. They told me that someone had attempted to use my card for a $600 purchase on a Chinese item (the purchase was in Chinese or Mandrin). After reading the reviews, it makes me wonder if I really did get scammed after all.
I got nervous about ordering my daughter's prom dress online from Beckydress.com, especially after reading the negative online reviews. I panicked and attempted to cancel the order. Thankfully, the VISA representative I spoke with, coincidentally had ordered from Beckydress.com and shared with me her experience. They ordered FIVE bridesmaids dresses for her sister's wedding and according to her, all of them were beautiful and came in as promised. We are very pleased with our order, it was worth the wait.
Looked like great dresses at an affordable price. Before I could finish the transaction online, Visa Fraud was calling me... two amounts, close but different from two different websites were processed and luckily declined. My credit card was cancelled due to buying a dress from this site.
The dresses looked amazing online, great prices and handmade?! What is that saying, "If it looks to good to be true." Well there you go. DO NOT buy from here. Just received my daughters dress. Almost $200 with shipping, from China. Received the dress folded up in a small bag, not box. The beading on it was falling off, the ones left were uneven and the thread showed through on each one. I will be surprised if I get a reply back much less my refund.
Ordered two long, beaded gowns for myself and a short prom dress for my daughter all in one order. We paid extra to enter our measurements to ensure the dresses would fit close to perfectly. I should have researched reviews before placing my order. We received a stuffed envelope from Hong Kong, and I knew it had to be trouble. Inside were mashed up, wrinkled, horrendous costume-like dresses that looked like they were from the dress-up department of Wal-mart. They were not even close to the photos on the website, which I now know are fraudulent photos hijacked from designer websites. The stones were hot glued on, the colors were terrible, and all of the dresses were about 5 sizes too small. The prom dress would have fit a 5-year-old. Luckily, I called my cc company immediately and reported fraud and had the charges reversed. Don't even bother to contact this fraudulent company. You'll never see a dime back!
I ordered a prom dress for my daughter and when we finally got it, It was totally different from what was shown online. I've been emailing them countless times and keep getting the run around. First it was a 10% discount then a 20% percent and now it's " give it to someone or sell it on ebay! Are you kidding me?! Do not order from them!
Beware! DO NOT purchase from this web site. Cheaply made product. My daughter's dress came in way too small. The dress was $149... customs declaration was for $18... you do the math.
60% cost to return. Don't do what we did. Do your homework... BUY AMERICAN
I ordered from beckydress about three weeks ago, and I paid for express time so it'd be here last Friday. It got here a week late, but the dress is great, and they customer service was good. My dress was going to be late and they didn't tell me until the day after it was supposed to arrive after I emailed them. They responded within 24 hours as said on the website, and they were nice about it. I even got a discount because I was very unhappy with them at the time. I'll most likely order from them again, just not pay extra for it to be here quicker.
Our promised arrival date has come and gone and after several unanswered emails we are forced to go and buy another dress. This is my daughter's homecoming and her senior year. So heart broken for her that she may be without the dress she had imagined. Not to mention I am out not just the 300 for this dress but now must find more money somewhere to buy another. Stay away from this company.
Answer: Girl! Go to the department store and purchase your gown. I am stuck with a dress that I cannot fit and they will not refund my money.
Answer: I would worry about even getting it. What I ordered was awful.
Answer: Hey, I am to... I ordered last week, just was wondering if u got your item yet? And did u like it?
BeckyDress has a rating of 2.4 stars from 162 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with BeckyDress most frequently mention customer service, credit note and full refund. BeckyDress ranks 40th among Wedding Dresses sites.