Beware! DO NOT purchase from this web site. Cheaply made product. My daughter's dress came in way too small. The dress was $149... customs declaration was for $18... you do the math.
60% cost to return. Don't do what we did. Do your homework... BUY AMERICAN
I ordered from beckydress about three weeks ago, and I paid for express time so it'd be here last Friday. It got here a week late, but the dress is great, and they customer service was good. My dress was going to be late and they didn't tell me until the day after it was supposed to arrive after I emailed them. They responded within 24 hours as said on the website, and they were nice about it. I even got a discount because I was very unhappy with them at the time. I'll most likely order from them again, just not pay extra for it to be here quicker.
Our promised arrival date has come and gone and after several unanswered emails we are forced to go and buy another dress. This is my daughter's homecoming and her senior year. So heart broken for her that she may be without the dress she had imagined. Not to mention I am out not just the 300 for this dress but now must find more money somewhere to buy another. Stay away from this company.
Please do not order from this company. I ordered a dress for my daughter. It arrived and the beading detail was completely different than pictured, the dress did not fit even though I used the measurement guide they gave to a tee and it was MUCH longer than pictured. All in all unacceptable. I have emailed, documented with photos and gone back and forth with them multiple times. Their fix? Get a tailor and steam it? Are you kidding me? STOP and do not use this company you will be sorry!
Unless you like to gamble, don't purchase a dress from these people. Read their return policy. Even a standard sized item can't be returned without a 60% restocking fee. And, check the return shipping price - more than $50 from the US to Hong Kong.
I ordered my dress a month ago and I haven't received it yet. I also think Their tracking numbers are fake, they told me to track my shipping on JS-express which I also think is fake because they got no contact number or any information about their company and even worst its not in English. I regret ordering without searching about its review and rate. Don't believe the 5 star review the company probably wrote it.
After reading the negative reviews about this site I became a little sceptical about ordering but I ordered my dress on 3/15/15 and received it on 3/23/15. I was in constant contact with customer service which was cool but have only one complaint. The embroidery could be a little more improved but other than that the dress was perfect.
I absolutely love my dress from beckydress.com. I am so angry at all these people writing bad reviews about it because I almost did not open my package and was going to return it because everyone said terrible things. MY DRESS WAS BEAUTIFUL. There is no problems or destroying whatsoever! The gems are beautiful, not dull. And the quality was perfect. Don't believe everything you read on these reviews! I could not be more happy. 5-star for me.
I was so scared to order online from any website but bridal stores are so expensive! So I went ahead and placed an order from BECKYdress company... and oh my! What a beautiful dress did I receive! It's exactly what I wanted, the fabric is excellent and it fits perfect a little minor fix on my shoulders but no biggie. Beckydress company has great customer service because I would email them and they would email me back. I received my dress one day before the actual delivery date so that was a plus! Thank you so much! Im in love with my dress and can't wait to wear it! Thank you very much
I ordered a home coming dress for my daughter. When it arrived, it looked nice. Upon further inspection, we discovered that the arm holes are far too small to fit an arm through. Because of this the dress cannot be worn. I sent several emails, with photos, within the 7 day window that was required on the website. To date, no one has responded to my emails and we are stuck with a dress that cannot be worn. Very disappointed. I expected more from a company like this.
I ordered a dress for it to come on the day before the occasion for my daughter(and pay 25 extra dollars for early shipping) and it comes on the day of the occasion after everything ended and also it did not look like the picture at all(bottom part of the dress was totally different and terrible quality)! Not only that quality was also very poor(cheap fabric and loose threads everywhere, very uncomfortable with something hard poking at the bust area and way too expensive), I had to last minute shop for a dress for my daughter! I recommend for everybody to stay away from this site as far as possible!
The sizing is very small. I tried to return dress by following the steps listed in customer service. They refused to approve the return. Suggested I see a tailor but we are missing four inches of fabric. Not a US company. Extremely dissatisfied
Bought all 5 bridesmaid dresses with you and I am very happy! Good quality dresses beautiful colours and ample room in the hems for easy local alterations! I would order it again and I encourage others to do so!
Having an awful time trying to get my money back. Item looked amazing online. Looks tacky and cheap in real life. Lady on the phone basically called me a liar and that she cannot authorise a refund. Unhelpful and obnoxious to be honest. I will get my money back and I will never ever shop their again. Stick to ASOS.com
Service terrible and that's if you can even get through to them as the phones always busy or they don't pick up!
Dresses are cheaply made that don't fit correctly and have holes in them and bits falling off, don't waste your money the dress looks nothing like the photo, and as they say you can't return the items because they know how bad they are!
Dress poorly stitched biggest concern is it splitting when wearing. On opening package my daughter noticed a pulled thread in it. This would of easily be detected before being posted out. My guess is this must of been a returned dress re posted out to me with the hope my daughter was a customer who didn't have a voice. Contacted the seller who was unco-operative and rude. My daughter has to foot the bill for return postage because of Becky Dress poor quality dress making. Weeks later still no refund. Learn from my daughters mistake stay clear from this seller as you don't need the disappointment or lost of hard earned money. Have to go through credit card company now to follow up refund.
We ordered my daughter's Homecoming dress from Beckydress on Oct 4th. The expected
Delivery date was Oct. 22nd. It arrived on Oct 21st and was absolute gorgeous! It fit like a glove and was stunning! Only gave them 4 out of 5 stars because they lapsed in communication. I sent them a number of emails before they responded. This caused me to make alternate emergency plans for my daughter. I had read the reviews, this coupled with their lack of response put us in a state of panic. However, it did have a happy ending!
As I write this review, BeckyDress has 29 one star reviews and 23 five star reviews. Why? Maybe because BeckyDress is yet another in a seemingly endless line of Chinese sites who post beautiful pictures of the original designer dresses and then make a cheap rip off version. And I suggest many of the five star reviews are written by themselves. They steal the images so almost nothing on their web site was actually made by them. If you order, the chances are you will not receive a dress that is anything like the one in the picture. On Web of Trust, BeckDress get a "Poor" rating. Not recommended.
Beautiful dress, amazing fabric, vibrant colors! I am in love with my prom dress, it looks absolutely magnificent on me, just the way I pictured it! Ordered early so, time was not a worry for me! Just happy I didn't have to return it because of size issue! I really loved the price that I got this dress for, was looking for a cheap dress that didn't look cheap, and guess what I got it. Definitely, will see me buying dresses from beckydress.
Daughter didn't realize it was coming from China... if I would have known I would have told her absolutely not. Measurements were sent correctly since my mother is a seamstrist, the dress is so cheaply made and huge. Now they only want to give me 80 bucks back and I have to pay for shipping...
Answer: Girl! Go to the department store and purchase your gown. I am stuck with a dress that I cannot fit and they will not refund my money.
Answer: I would worry about even getting it. What I ordered was awful.
Answer: Hey, I am to... I ordered last week, just was wondering if u got your item yet? And did u like it?
BeckyDress has a rating of 2.4 stars from 162 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with BeckyDress most frequently mention customer service, credit note and full refund. BeckyDress ranks 40th among Wedding Dresses sites.