Overview
BecexTech.com has a rating of 3.3 stars from 143 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with BecexTech.com most frequently mention good condition and great price. BecexTech.com ranks 30th among Electronics sites.
Pathetic Service. 4 month old Samsung Flip phone 6. Screen dead. Major fault as the phone is useless without screen. Asked for a replacement. They made me pay to send them phone, they replaced screen. When phone returned, couldn't open SIM port to put sim in. Phone is useless. Now they want to repair instead of replacing device. This has been going on for 2 months.
Samsung Galaxy Z Flip 6 phone
I received my phone and all is working well. I would have liked more timely tracking and expected delivery info so I had to email twice to request info. Delivery took about 2 weeks in the end. Very happy with the product and price.
Steer clear of this company.
They refused to fix my phone and then ignored a court order from 2020 to refund me.
Their shell company office is permanently empty, no phone number, and email communication is met with delays until you get told to write a letter to their Hong Kong head office.
They blamed me for purchasing the phone from them, offered me a 3% refund (so generous) and wanted to charge me a fee for it.
Beware!
Item arrived, in pristine condition as stated when purchased. Working well. Delivery was quick and communication with seller was good.
I purchased an Apple Watch from this company when I received it. The face was badly scratched so I sent it back. I agreed to have a replacement watch and when I receive that it wouldn't charge I don't know if it's a problem with the watch itself or with the charger cord that they sent but it definitely does not charge for $325. It's not right. I brought this watch through Amazon. But.Becextech was the seller, which I've been dealing with. I have included a photo of the first watch with the scratched face.
Delivery took a little long but phone is in good condition and working well. Would recommend to others so far.
Selecting and ordering was very easy and although I made a Mistake in my post code,they emailed me to let me know.
Would so use them again.The product I ordered is Fantastic!
Very good day for you to join us is a new phone is my favorite song chi chi chi link🔗 to get the chance to get to know about it💯 to
Hi I ordered an iPhone shortly before Xmas. The phone came really fast. The case & screen cover was a little slower after Xmas but that was due to a stock issue which I was fine with.
Great service and excellent communications from Becextech, an excellent choice of products and easy to use website.
It was not only so easy to order, plus good postage speed and tracking updates BUT also the price was half of what other retailers were asking.
Phone was exactly what I ordered. There was a slight issue with tracking to begin with, but it was answered and resolved very quickly.
I ordered on 2 December 24, no communication about my delivery until I emailed a week later 9 Decmeber asking for info. I have to initiate the communication, it not I wouldn't know where is my order. Then the reply email from Becextech advises me the parcel is on its way. It only takes 5 days for the phone delivery consider it is from international so it is quite fast given we are in December. All in all, I am happy with my purchase, the phone is brand new and sealed but would like the communication faster.
Very quick response from BecexTech with any query I had and parcel arrived 3 days ahead of time and this was just before Christmas. Would highly recommend BecexTech.
No trouble with the ordering, my order arrived packaged superbly, everything in working order. I will definitely buy from BesexTech again as I have done previously.
Great product just took a while to deliver. Though to be fair that may have been because it was christmas time
I thought communication was slow, I didn't receive a tracking number until I have emailed twice.
I ordered a Google Pixel 9 XL and a case. But I only received the phone no case, although the case was only $15.00 it is disappointing that such a large company does not have good enough quality checks that allows orders to be posted when not filled.
I ordered a Samsung tab and a Case on 25 October. A week later received a Tab only without the Case I've ordered together. When I opened the tab I found it's designed for the Middle East region. I couldn't choose Australia as my country on the tab. It has only a few Arab countries in its list to choose at the initial setup stage.
Now I'm still waiting for the Case to be delivered I don't know how long it will take.
Order was late, incomplete and defective with poor *******@becextech.co.nz.
For a month now I have been trying to get either the phone I ordered repaired, a replacement or a refund. I have sent the phone back at substantial additional cost to me. At no stage has Becextech ever initiated contact to inform of delays, I have had to contact them. There customer service phone line is disconnected so all contact is via email. The answer is always..." a few more days". That day never comes. I personally think it is a scam. Do not believe anything they say either on their flashy website about delivery times, customer service or there refund terms. Their website says 3 to 5 days, I asked for the postage to be refunded nearly three weeks ago...still haven't said they will.
I hope no-one else makes the decision to buy off them and gets ripped off like me.
Good reliable service
Repeat customer
Will buy again
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Similar businesses you may also like
See more Electronics Businesses
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members