Bark Box

I got my first bark box today. I swear the dogs just knew what it was already. They loved everything in it. I am impressed with how much came in the box. Definitely going to keep getting them for my pups.

I ordered a six month subscription with the offer of a free splash pad, the splash pad never arrived they said I checked the wrong box for an extra stuffed animal which is ridiculous because my dog doesn't even play with stuffed animals. A classic bait and switch so they can hook you into a subscription. And you can get everything that was in that box at Walmart for about $15. Save your money!

Rip off! Buy one year subscription and get $100 gift card? Sounds good on paper.Okay I'll bite. Go to spend the $100 and there's literally NOTHING in stock! 90% of everything is SOLD OUT? Yeah, right, thanks for nothing. Rigid and rdiculously petty business practice. It's evident barkbox is headed towards their eventual doom. Don't fall for their double talking tactics. It's all smoke and mirrors.

I tried to change from regular to super chewer because my dog ate all of their toys. Bark box charged me THREE times for ONE box. It took about 4 hours to finally weed through all the extra charges which totaled $90. Now this month, my "super chewer" box arrived with only two small toys and two small bags of treats all costing over $30. The enclosed flyer had a big poster of all the toys that were SUPPOSED TO be in the box. They were all missing but one. Very disappointed. And now it's almost impossible to cancel my subscription! I can only cancel "yearly auto renewal". Trying to reach some human — no one responds. Will never use bark box again.

Only includes their automatic renewal in the terms of service (would take hours to carefully read). Will not cancel or refund even when yup contact them same day and request it. Does not remind or notify you of an autorenewal coming up. Does not make it easy to find cancel auto renew button.

Finally, super chewer not worth it - dog destroyed everything they sent or lost interest very quickly.

My dog loves it and he's a bully so for those who know they are aggressive chewers he tears through everything. But has not been able to tear up their toys. I'm so shocked he's tore up every toy I've ever gotten him till now. The treats he didn't like so much but he's a fat kid that likes ppl food so didn't expect him to like their all natural treats. I think it's a great investment but I've only had one box so far. Also the customer service was excellent!

I've never dealt with a company with worse customer service. Super Chewer Box sucks, doesn't last, and they even blocked me on the customer service chat for complaining. Terrible company! They don't care about your dog. All the toys turn into choking hazards because of the low quality and they refuse to do anything about it besides send more replacements of crappy toys that fall apart. Good luck cancelling. Fortunately I signed up with PayPal and was able to remove it from that end.

Tried it at first as an easy way to treat the dogs, now the dogs thinks it's Christmas time once a month they get so excited when the box delivery comes. Toys are good quality and the food is customizable.

I'm not a fan of companies who force people to buy their products, even if they aren't happy. I wrote to Bark and said I wasn't happy and now they are making me pay every month for the next six months - even though the chew toys don't work for my dog. So I guess I'm wasting money as well as filling up landfills. Great.

Not worth the money for the toys. Basically the same toys every month and they seem to be getting cheap with production. The treat bags have less in them and some have gotten smaller. If you have an issue, like double charging your acct, their customer service is useless. I ended up having to dispute the charges and cancel my card.

I have been getting a box for my dog for close to five years and up until recently have been very happy and my dog would get so excited about the arrival of her box. However they have changed the way that people can contact them. You used to be able to get a live person when you called but now you either have to send a text, chat on facebook or leave a message for them to call you back. I have tried several times to contact them but to no avail. I have since cancelled my subscription with them by cancelling my card so that they can no longer take any more money from my account. I would NOT recommend this company to anyone.

I was somehow renewed for a six month "commitment" after I thought I canceled. Then customer service made it sound like I couldn't cancel.? I don't want your product. I get nothing but giant rubber toys which litter my yard that the dogs don't like. And most importantly I don't want this product anymore. After haggling with them over email they finally say they will cancel but whoever heard of such a thing? Can't cancel. Right.

This box is awful, the toys are not fun for my dogs, and then I found out some of threats killed people's pets. I have had the 45 or 50 dollar box for over a year just to see. I have canceled 3 times and they keep sending them and will not cancel. No phone number. Now I'm going to have cancel my card to stop charges.

First off it is a bit expensive, but the toys and treats are really good and are creative. My dog loves them, and while he chews up almost everything else he gets his mouth on, he does not chew up the toys, he takes care of them. This means that I got 12 boxes of toys and treats but he did not destroy the toys, so I have a large storage box of toys and do not need anymore. When box 12 arrived I was relieved only to get a notification Paypal had been charged for another box. I called the company to be informed there was an Auto ReNew in my account so I will be receiving 12 more boxes and no I cannot cancel. I was told where to find it and de-activate it so I was not renewed again next year. I was told I could modify the boxes so I could receive just treats. When I tried the only thing I could not do was stop the toys. I could add more toys, I could remove treats, but I could not remove toys. I chatted again and was able to reduce to a smaller / cheaper box, but could not cancel.