Overview
Bark has a rating of 3.6 stars from 1,642 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Bark most frequently mention great job, quick response and next day. Bark ranks 1st among Service Marketplace sites.
The people who work for BARK are idiots. This company is a joke and I suggest entertainer never use them because 95% of the people who put in a bark lead is not going to hire anyone. Bark gets their money but we get very few gigs. Stay away from them.
We were in search of someone to assist us with our SM Marketing for our new e-com brand to assist with content planning, brand awareness and all that goes with that.
After doing a Google Search we came across Bark.com. We placed a request, received our first email contacts within only a few minutes and were talking to prospective business partners within an hour or two.
This is the most simplest, fastest and easiest way to find your SM marketing expert by far.
Hi there Alex,
Thanks for your review,
It's great to hear that you have found our platform simple and effective to use!
Kind regards,
The Bark Team
I am writing to recommend Red wood tree and Gardening services. Matt came round to see the Garden and offered to start the work that day! Not having green fingers myself Matt was a great support and helped me to make some big decisions on a garden that hasn't been tended to for 18 months! Throughout the 2 days he was working on the garden he kept me updated on progress and checked I was OK with what he was doing. I have hired him to come back once a month to keep on top of things. Would highly recommend this company.
Hi there Natalie,
Thanks for your review,
It's great to hear that we could help connect you with Redwood Tree and Gardening Services.
Kind regards,
The Bark Team
Within an hour, a Caterer called with a very reasonable quote for a funeral wake. We discussed my requirements and agreed terms, then I booked the date for the cold buffet to be delivered.
Such a relief to get this sorted out so promptly, when there's so much else to organise!
Hi there Valerie,
Thanks for your review.
We're glad to hear that we could help connect you with this catering company.
Kind regards,
The Bark Team
They stole my money by "automatically topping up" my credits which I never signed up for.
They refused to give a refund after clearly stating "guaranteed return or money back".
Rip off.
Don't waste your money.
Hi Matt,
We're sorry to hear that you have not had a positive experience with us, but we refute the claims you have made against our business. We reached out to you to try and resolve some of your issues but you did not respond.
Our Credit Back Guarantee/Get Hired Guarantee is not the offer of a monetary refund if leads from a starter pack are not converted - it is the offer of the credit return - and this is stipulated on our website. This is because we are an online marketing platform (B2B) that wants to help businesses achieve a return on investment - and on average professionals achieve a 1 in 5 conversion rate with us.
We would be happy to help you get the most from our platform, please email us at team@bark.com.
Kind regards,
The Bark Team
I have to stay Bark is the most horrible company I have ever work with.
So far I haven't got one client from them.
When I asked them for a refund, they refused.
I am a personal trainer in Harrow.
This is the worst company ever.
I don't understand why it's still working.
It should be shut down.
The customer service is thick.
Just losers sitting with no brains to advice.
Stay well away.
Hi Nida,
We're sorry to hear that you have not found our platform useful.
We have some key hints and tips that have helped many professionals convert on our platform that we would be happy to share with you - just email us at team@bark.com.
We have an average conversion rate of 1 in 5, but the most common reasons for not achieving this is often to do with late response times or not having the fullest details available for the company.
We also find that responding to leads with the most information is best - remember we are a public platfrom that matches those looking for services with those providing them, so we would always advise responding to the leads that have the most amount of information included in them.
All our customer success agents are trained and offer as much advise as they can, however we are ultimately a platfrom that allows you to market yourself.
If we can help any further, let us know.
Kind regards,
The Bark Team
Found Bark by chance and registered my job needed, very easy. Have only had one response so far from a contractor, but he was very polite, friendly, and has arranged to come this week to look at work. So far, would use bark again.
Hi there Julie,
Thanks for your review
It's great to hear that we could help.
We do aim to get each request 2 - 5 responses however unfortunately there aren't always this many professionals available at any one time.
Kind regards,
The Bark Team
My business spent $100 to get started with Bark. I thought it was a little pricey at first, but sometimes you have to spend a little money to make money, so I did it. After three weeks and several bids, I've not only not had any contacts from the bids placed, I haven't even heard from the people I've tried to reach out to. I've responded to them via Bark and also through the contact information provided by Bark. Nothing! Crickets chirping!
Word of advise to any company of any size, go to Thumbtack or GigSalad or Yelp! Don't waste your time or money on Bark!
Hi there Brian,
We're sorry to hear that you have not a positive experience using our platform. We did reach out to you but received no response.
We do screen all leads via an automated system, and we have a credit return policy which covers any contact details which are not working. We feel this is the fairest system we can have as we are not a commission based system that guarantees work, and only provide contact details for enquiries placed with us.
We do achieve a 1 in 5 conversion rate across the board, so please please do email us at team@bark.com and we will be happy to help you make the most of our platform.
Kind regards,
The Bark Team
Due to failing washers on our old bath taps we though it was time to have some modern quarter turn taps fitted. I placed the job on Bark and David Plumbing contacted me within a couple of hours. The plumber (Everton) called round later in the day to look at the job and came again the following morning to fit the new taps which he supplied based on what I had found on the internet. Speedy efficient service particularly for what was a relatively small job for them. The price was what I had anticipated based on previous plumbing call outs and was agreed in advance.
Hi there Mervyn,
Thank you for your review,
We're glad to hear that we have been able to help you with your search for a professional.
Kind regards,
The Bark Team
This is a big scam. I have hired a guy through their website and paid him an advance deposit. That guy disappeared without doing my job. When I have contacted Bark.com they simply said we can't do anything go to a solicitor. I am shocked! They just said we don't take any responsibility for anyone we just do marketing. Why would some pay any random guy if you don't provide your platform?
JUST STAY AWAY FROM BARK.COM they are just making their money if something happens they will leave on your own.
Hi Imran,
We're very sorry to hear about a poor experience you had with a professional you found on Bark.
The overwhelming majority of customers' experiences on Bark are positive, but we recognise that with such a large volume of jobs being agreed on our platform, problems may arise on very rare occasions.
We do not claim to vet any tradespeople who use our site. Our role is simply to put you in touch with a professional in much the same way the Yellow Pages, Google or an advert in the paper would do. We provide public profiles on every professional and an open review system to allow all prospective customers to carry out their own due diligence before hiring any professionals.
Should you need us to provide you with any messages exchanged between you and the Bark professional in question, just email us at team@bark.com.
We wish you all the best in resolving your issue.
Kind regards,
The Bark Team
We needed a new fence fitted. We found the bark website on the net. After searching for a while we saw ANYJOB 4U. Called the company & spoke to Michael who came round later to give a quote. We agreed a price with him to supply & fit. The next day he came promptly on time with his team. Within 3-4 hours they finished cleaned up & left.
We ar happy with his whole approach & would use his services again if needed.
Winston.
Hi there Winston,
Thanks for your review,
It's great to hear that we could connect you with the right fencing company for the job.
Kind regards,
The Bark Team
Worse experience ever ive been on bark for quite a while now as a technician and I follow all the rules in relation to lead returns. And i had specific information from the customer as she no longer wants a job done at all and i was ment to be entitled for a refund for that credit and i spoke to a consultant at bark immediately she was such a rude and unprofessional employee i wished that she gets treated with the same exact respect as she gave. Im so upset i will definitely be taking my business elsewhere i 100% do not recommend this place to advertise ur business as there definitely against you not with u its like i have done something wrong to her. Such an ungrateful person. Please everyone avoid this by staying away
Hi Kevin,
We tried to reach out to you directly regarding your review, however we received no response.
If you would like to understand more about our platform and receive support, please email us directly at team@bark.com.
Kind regards,
The Bark Team
Very good service the companies made contact with, and one company made arrangements straight away, they have arranged to come to my home with samples and are willing free of charge to draw up a design for our new kitchen.
Hi John,
Thanks for your great review,
It's great to hear that we could connect you with a professional so quickly!
Kind regards,
The Bark Team
I was looking for a new accountant who specializes in smaller businesses. I had very swift responses from several accountants and after chatting through my requirements proceeded with the second respondent. So far I am very happy with my decision.
Hi there Peta,
Thanks for your review,
It's great to hear that we could connect you with an accountant.
Kind regards,
The Bark Team
I just had my garden given a facelift by Alpha Home Improvements. Great job! I'm loving the newly restored garden. I highly recommend them. Thank you Bark.com for getting me in touch with Alpha Home Improvements. I'm a very happy customer and I will use them again for future works.
Hi there Carmen,
Thanks for your review,
It's great to hear that we could help connect you with Alpha Home Improvements.
Kind regards,
The Bark Team
This company is clearly a scam. I used their guarantee and still with all the "leads" I contacted none of them answered the phone even with my callers on standby to call within minutes of a potential "lead". Don't bother dealing with this company they are a waste of investment.
Hi Nathan,
We're sorry to hear that you feel this way, but we refute the claims that you have made against our business.
We tried to reach out to you directly however we received no response.
If you would like to understand more about our platform and receive support, please email us directly at team@bark.com.
Kind regards,
The Bark Team
I did an online search for hardwood floor installers and got 5 responses within 10 minutes. I ended up going with BenReno Company, they were excellent, came up 4 days later, got the work done in one day, tidied up when they were done...The floor looks great!
Hi there,
Thank you for your review.
We’re very glad to hear that we could help connect you with a professional through the platform.
If you would also like to leave this company a review, just login to your Bark.com account and click on their profile page.
Kind regards,
The Bark Team
It is statistically impossible to bid on 47 leads and not even receive an email back from one of them. They don't return calls, text or email. Do not waste your money if you are bidding on work. You will be lucky to get a reply from one of the fake customers. I am sure some leads are real, but the majority are not.
Hi there Jamie,
We're sorry to hear that you feel this way, but we refute the claims that you have made against our business.
We tried to reach out to you directly however we received no response.
If you would like to understand more about our platform and receive support, please email us directly at team@bark.com.
Kind regards,
The Bark Team
I must tell you about this special lady. Not only is she a true professional painter, her eye for detail is excellent. She came on time and finished on time. Did all that was asked of her plus more. Has made a new friend. The finished paint job is absolutely wonderful and exactly to my liking. Thank you again for a job well done.
Hi there Rosemary,
Thanks for your review.
It's great to hear that we could help connect you with this professional.
Kind regards,
The Bark Team
I needed some local embroidering companies and as soon as I finished filling in the form, the search began. I was communicating with 3 different companies immediately. Had great responses from all 3 and will keep their details for future use. Bark is now saved as a Favorite to resource future needs. Very fast and professional.
Hi there Lecia,
Thanks for your review,
It's great to hear that we could help connect you with some great embroidery companies!
If you would also like to leave the professional you hired a review, just login to Bark.com and click on their profile page.
Kind regards,
The Bark Team
We take the hassle out of finding the right professional for any job. Whether you’re looking for a cleaner in Nottingham, a web design in Boston or a personal trainer in Auckland - with over 2000 professional services in 8 countries, you’re bound to find the perfect professional for your project on Bark. Simply tell us what you need and will send you a list of professionals - for free!
Need new customers? We’ve helped thousands of businesses of all sizes keep find new clients. We’re passionate about helping businesses of all sizes find customers for life.
Life’s better with Bark.
Business History
January 2015 - Website launches to the public
February 2015 - Acquisition of Skillpages
May 2016 - 100,000th Bark
February 2017 - 100,000 professionals now registered
April 2017 - Launched in the US
December 2017 - Millionth Bark placed
September 2018 - Move into our state of the art HQ in Paddington, London after outgrowing 6 previous offices
January 2019 - Customer Success team moves to 7 day a week
February 2019 - Launch in Canada, Ireland and South Africa
March 2019 - Reach 500,000 professionals registered
July 2019 - New branding and fully upgraded website launched
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi there,
We tried to reach out to you directly regarding your review, however we received no response.
If you would like to understand more about our platform and receive support, please email us directly at team@bark.com.
Kind regards,
The Bark Team