Overview
Bark has a rating of 3.1 stars from 1,644 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Bark most frequently mention great job, quick response and next day. Bark ranks 42nd among Service Marketplace sites.
Bark.com is a predatory platform designed to drain your wallet while delivering nothing in return. They strong-arm you into an overpriced membership just to buy credits, promising "quality leads" that almost always go nowhere. If you have a non-UK area code, forget it—most leads won't reply, and some will even block you. And when you inevitably realize you've been scammed? Bark will only refund your credits once. If you still get nothing the second time, too bad. Their rude, dismissive customer support will just brush you off, refusing any refunds while continuing to push their useless services. Bark does nothing to protect the people actually putting money into their platform. It's a blatant cash grab, and you'll get better results throwing your money in the trash. Avoid them at all costs.
There are lots of leads I purchased and are time wasters,they either looking for a job or they are not the person that registered the add,some don't even answer your calls.I still up to now didn't sign up 1 job yet.
Hi there,
We're sorry to hear about your experience with the leads you've purchased. We understand how frustrating it can be when customers don’t respond. While we can't guarantee that every lead will convert, we do have a Credit Return Policy in place for leads that contain invalid contact details, inaccurate information on the request, or if the lead is actually looking for a job. If you've encountered any of these issues, please reach out to team@bark.com, and our team will be happy to review them for you.
Kind regards,
The Bark Team
Although I have purchased credits and I have replied within a few minutes and reached out within the app to SMS, phone call by way of WhatsApp, and sent an email, I have gotten only one meaningful response which was from a minor.
Another person replied to my email. She let me know she did not realize that the leads would cost people money. I hope Bark returns my credits for her as she put that in her reply email.
Lastly, one of the leads was a University student who saw the app and simply inputted the information just to see. When she answered my call she did not realize, again, that her putting that in with Bark would cost people money.
So do I have a suggestion? Heck, yes.
The people completing the leads must have skin in the game. They must pay some small fee to input the data. And it could be they know when they work with someone for a paying session, they can get the money back...something like that.
Otherwise yes this feels like a big scam.
Hi Regina,
Thank you for your feedback, and we’re truly sorry to hear about the challenges you’ve experienced with Bark.
We understand your frustration when it comes to the quality of leads and the issue you mentioned about people not realizing that responding to leads could come with costs. While we try to ensure that leads are genuine and are fully aware of the platform's payment structure, we’re always working on improving the experience for our professionals.
As for your suggestion, we appreciate the thought, and we have shared your comments with our team for further consideration. Regarding the issue with the minor and the student, we do have a Credit Return Policy in place to review these kinds of leads, and we can look into these cases further.
If you'd like to pursue the credits for these particular leads, please reach out to our team at team@bark.com for assistance.
We genuinely want to ensure your success on the platform, and we appreciate your patience as we continue to refine our service.
Kind regards,
The Bark Team
The quality of inquiries is bottom level.
The cost to acquire the leads is expensive.
Bad leads result in low closing rates which means there is easily a loss on the system or at best a very small Return on Investment.
A few management changes to policy and pricing and refunding, and you guys would have a very valuable program. Right now you are getting only half the business right. Sadly it is not the monetizing half.
Hi Richard,
Thank you for your feedback. We appreciate your perspective and understand your concerns regarding lead quality and pricing. While we strive to provide valuable opportunities, we recognize that not every lead will convert. Our credit return policy is in place for cases where leads don’t meet expectations—feel free to review it here: https://help.bark.com/hc/en-gb/articles/13256562638108-Credit-Return-Policy
Your suggestions are valuable, and we’re always looking for ways to improve. If you’d like to share more insights, please reach out to us at team@bark.com.
Best,
The Bark Team
Too many jobs are sent after job has already been done and also too many customers seem to be non existent
Hi there,
Thank you for your feedback. We understand your concerns regarding jobs being sent after they've already been completed and the issue with non-existent customers. This is valuable input, and we'll continue working to improve the quality of leads. If you'd like further assistance or to share more details, feel free to reach out.
Best regards,
The Bark Team
Bark cannot control the level of customers adding incorrect data.
Bark is a great company.
Thank you for existing bark
Hi Team,
Thank you so much for your wonderful review! We're happy to hear that you had a positive experience with Bark. While we understand that some customers may provide incorrect information, we’re committed to doing our best to help professionals like you connect with potential clients.
We do have a Credit Return Policy in place for invalid contact details or inaccurate information, so please report these leads to us for a credit return once confirmed. If you ever need any assistance or have suggestions to improve your experience, please don't hesitate to reach out to us at team@bark.com. We're here to help!
The Bark Team
Customer care agent was responsive on this request.
Although, I have had resistance in the past with other request(s)
Hi Nazir,
We're pleased to hear that our customer care team was responsive to your request!
We’re always working to improve our support, so if you ever need further assistance, don’t hesitate to reach out.
Kind regards,
The Bark Team
There need to be better packages and better pricing there are no discounts the higher credit we buy. And there needs to be a less than 50 purchase amount. Also there are so many people making scam account which is making people spend their credits and not getting back. I can t stand the fake account and for people who spend a lot of money with you there should be incentives or reewards
Hi there,
Thank you for your feedback. We appreciate your insights and understand your concerns about pricing and fake accounts. We’re constantly working to improve our services and ensure that you get the best value. Regarding fake accounts, please feel free to report any issues to our team at team@bark.com so we can look into them.
We’ll also take your suggestions into consideration as we continue to improve our offerings.
The Bark Team
I have been with this particular platform for 1 year and I have not found their services of value to my business. Their leads are quite expensive and I do not generate consistent clientele to continue working with Bark. In addition, some of the people who are searching for coaching services do not have viable contact information.
Hi Dollnita,
Thank you for sharing your experience with us. We understand your frustration regarding the quality of leads and the challenges you’ve faced with contact information. We do our best to provide quality leads, but we also recognize that there can be occasional issues.
If you would like to discuss your concerns or need assistance with any leads, feel free to reach out to us at team@bark.com. We’re here to help and can explore possible solutions with you.
Best,
The Bark Team
Most of the leads are not looking for care professionals. They are extremely expensive, and you have to pay before you can contact the client, but you do not get the job. It looks like they are fraudsters.
Hi Team,
Thank you for sharing your feedback, and we’re sorry to hear that you had an unproductive experience with our platform.
We take your concerns very seriously. We strive to ensure that all leads are from genuine customers. We also have an automated screening process to filter out invalid or fraudulent requests. Our goal is to provide high-quality leads, but we understand how frustrating it can be when things don’t work out.
If you come across leads that you believe are invalid, we encourage you to report them to us so we can investigate further and issue a credit refund where applicable, as per our Credit Return Policy.
We know the lead prices can seem high, but they are set to match the value of the service and customer requests. We recommend responding quickly to leads to increase your chances of securing a job, as some customers may be talking to other professionals at the same time.
If you need any assistance or have any further concerns, please feel free to reach out to us at team@bark.com.
Warm regards,
The Bark Team
I had a lead which was fake. Reported the issue to bark, this was investigated and an email sent confirming the lead was fake with my credits credited back to me.
Thank you so much for your help.
Hi Keeran R.,
Thank you for sharing your feedback! We're glad to hear that our team was able to assist you with the fake lead and that your credits were returned. We strive to ensure that our users have a smooth experience.
If you need any further assistance, don’t hesitate to reach out to us at review@bark.com.
Best regards,
The Bark Team
The quality of leads has gotten worse for the last year. I don't mind if they went with another photographer but, I usually get no response at all.We,pros, pay for a lead and I think that we deserve to get a response from a potential customer. They even don't try to communicate with me or negotiate the price...nothing. If they knew how to communicate, they would get a better offer from me but like they say, if you don't ask, you won't get it. If they went with another photographer, at least they should tell me about it.
Hi Hidetoshi,
Thank you for your feedback. We understand how frustrating it can be when leads don't respond. We strive to improve the quality of leads and communication between professionals and clients. Your concerns are valid, and we’ll take them into account as we work to enhance our platform.
If you have any further issues or would like to discuss this in more detail, please feel free to reach out to us at team@bark.com.
Best,
The Bark Team
I eould like to express my experience with Bark as a win win situation due to the easily excess to clients that would normally be unreachable. Even though I did not as yet serve any clients due to personal reasons,I would definitely recommend Bark to any professional that is struggling. It is because of Bark that a doorway is created for both client and professionals. Thank you Bark team for your commitment and integrity. I wish you all well for your great helping hand. Kind regards
Hi Joseph,
Thank you for your review! We're pleased to hear that you've found value in our platform and that Bark has helped create opportunities to connect with clients. We appreciate your recommendation and your kind words about our commitment to supporting professionals.
If there's anything we can do to enhance your experience, please feel free to reach out. We're here to help and would love to assist you further!
The Bark Team
If I ever have any problems or queries with leads and enquiries, it's always dealt with promptly and efficiently.
Hi Alan,
Thank you for your kind feedback! We’re thrilled to hear that you’ve had a positive experience with our platform and that any issues or queries have been handled promptly. If you ever need anything further, don’t hesitate to get in touch with us.
Best regards,
The Bark Team
This is a good concept but the pricing is ridiculous. I've spent $400 and not one job. I'm a new company and this is not feasible at all.
Hello Heavenly,
We’re sorry to hear about your experience on Bark and that your expectations haven’t been met. Our goal is to connect professionals with potential clients in a cost-effective way. Unlike traditional advertising platforms like Google, where professionals pay for visibility without guaranteed engagement, Bark provides direct access to potential clients' contact details at a fraction of the cost.
While we cannot guarantee work, our platform is designed to help professionals grow their business. On average, we see a conversion rate of 1 in 5, and because Bark operates on a non-commission basis, once a lead is purchased, it’s up to the professional to engage and secure the opportunity.
We’d love for you to reach out to us at review@bark.com so we can assist you further, provide expert tips, and tailor your experience on the platform. We look forward to hearing from you soon!
The Bark Team
Awesome app always when I have any questions or concerns the customer service team takes care of it. Thank you
Hi Bassem,
Thank you so much for your kind review! We're thrilled to hear that you're happy with our app and that our customer service team has been able to assist you. We're always here to help whenever you need us.
If you ever have any more questions or need assistance, feel free to reach out to us at team@bark.com.
The Bark Team
Bark is very reliable source for my business and very afford able and quick response for any inquiries/ problems.
Hi there,
Thank you for your wonderful feedback! We're thrilled to hear that Bark has been a reliable and affordable source for your business, and that you’ve had quick responses to any inquiries or issues.
If you ever need anything else, don't hesitate to reach out to us at review@bark.com.
Best regards,
The Bark Team
I have been pleased with the leads I have received. I am a teacher/tutor and I am looking for students to teach on line through zoom.
The students and/or their parents are usually sincere. Some have turned out to be wonderful clients.
Hi Ms. C.,
Thank you for sharing your experience! We're glad to hear that you've been pleased with the leads and have connected with wonderful clients. Wishing you continued success with your tutoring!
Best,
The Bark Team
Bark sends me links of gigs and I can choose to purchase credits and apply for that job if I am avaiable on that date.
I have many verified 5 star reviews on the Bark Site.
DJ Chris Ware - Witchdoctor Disco.
Hi DJ Chris,
Thank you for your great feedback! We're so happy to hear that Bark has been helping you secure DJ gigs, and that you've received many verified 5-star reviews. It's fantastic to see that the platform is working well for your business.
If you ever need support or have any questions, don't hesitate to reach out to us at team@bark.com.
Best regards,
The Bark Team
Most of the time leads i get are 3 out of 5. Or the good one i get whe it's 5 out of 5...that's frustrating
Hi there,
Thank you for sharing your experience. We understand that receiving leads with varying quality can be frustrating, especially when you're hoping for consistent, high-quality leads. We're always working to improve our services and the quality of leads. If you'd like further assistance or want to share more feedback, don't hesitate to reach out.
Best regards,
The Bark Team
We take the hassle out of finding the right professional for any job. Whether you’re looking for a cleaner in Nottingham, a web design in Boston or a personal trainer in Auckland - with over 2000 professional services in 8 countries, you’re bound to find the perfect professional for your project on Bark. Simply tell us what you need and will send you a list of professionals - for free!
Need new customers? We’ve helped thousands of businesses of all sizes keep find new clients. We’re passionate about helping businesses of all sizes find customers for life.
Life’s better with Bark.
Business History
January 2015 - Website launches to the public
February 2015 - Acquisition of Skillpages
May 2016 - 100,000th Bark
February 2017 - 100,000 professionals now registered
April 2017 - Launched in the US
December 2017 - Millionth Bark placed
September 2018 - Move into our state of the art HQ in Paddington, London after outgrowing 6 previous offices
January 2019 - Customer Success team moves to 7 day a week
February 2019 - Launch in Canada, Ireland and South Africa
March 2019 - Reach 500,000 professionals registered
July 2019 - New branding and fully upgraded website launched
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Brian,
Thank you for sharing your concerns. We’re truly sorry to hear that you feel this way about your experience with Bark. Our goal is to provide a valuable platform where professionals can connect with potential customers, and we take concerns like yours seriously.
We are committed to delivering high-quality leads and invest significant resources into attracting genuine customers. While we cannot guarantee that every lead will convert into a job, we do have a credit return policy in place to cover invalid contact details or inaccurate request information.
We understand how important it is for professionals to see value in the platform, and we’d be happy to review any concerns you have regarding your leads or experience with our team so we can provide further assistance and tailor your experience with us. Please reach out to us at review@bark.com - we look forward to hearing from you shortly.
The Bark Team