Overview
Bark has a rating of 3 stars from 1,642 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Bark most frequently mention great job, quick response and next day. Bark ranks 1st among Service Marketplace sites.
Bark.com is very quick in their response to any issue I've had over the years. My only issue (other than some posts being overpriced) is that too many people who post on Bark.com don't realize the it costs money to purchase their lead. I've mentioned it to posters on a few occasions and they're shocked to hear that.
Bark offers a wide number of people a huge variety of suppliers. Sadly it does not inform potential customers that the suppliers who answer them pay a lot to actually do just that. So there's a hell of a lot of phishing. Bark has also put their prices up considerably over the last few years for suppliers. Resulting in a situation that as a supplier, if you're getting one in five gigs ( which is a brilliant response rate by the way) you can easily end up paying 70 to 90 quid to get a single gig
Hi Alex,
Thank you for sharing your feedback. We understand your concerns about the increasing costs and the challenges of dealing with low response rates from leads. We are always working to improve the platform and its processes to ensure a more transparent and valuable experience for both suppliers and customers. If you'd like to discuss your specific situation further or have any suggestions, feel free to reach out.
Best regards,
The Bark Team
Quick response to my enquiry.
Also suggestions for the future.
Communications emails very good and professional
Highly recommend using them if your looking for things to better your life if thats a plaster to martial arts etc.
Hi Sheena,
Thank you for your kind words! We're so glad to hear that you found our responses quick and our communication professional. It’s great to know you’d recommend Bark for finding new activities and opportunities.
Wishing you all the best in your search!
The Bark Team
I'm so happy with the outcome of the return credits. I am, however, a little frustrated with a few clients people weren't reaching out back to me. I've been doing nothing different since I joined Bark in September. I contact everyone the same way. Send emails text message. Phoning following up with phone calls getting voicemails that only say you've reached and the phone number. I spent a lot of money in the last few months with only one job. Oh well it might just be this time of year this too shall pass thank you, Bark.
Hi Team,
Thank you for sharing your feedback! We completely understand your frustration with some unresponsive clients, especially when you've put in the effort to reach out in multiple ways. Our recommendation is to contact leads as quickly as possible to help counter leads not responding, and we also recommend calling the customer as the first point of contact.
If you need any support or have questions, please don’t hesitate to contact us at team@bark.com. We’re here to help!
Kind regards,
The Bark Team
The Bark team are always on call to help and rate the job credits a lot better than their competitors.
The site allows for notes and follow up call to be emailed to you so you don't forget.
I should have signed up months ago.
Hi there,
Thank you so much for your positive feedback! We're thrilled to hear that you're finding Bark easy to use and that our team and features are making your experience better. We're glad you decided to sign up and we look forward to supporting you as you continue to grow your business.
Best regards,
The Bark Team
Not the best site out there, in fact pretty poor, spent money on this site hoping to get further leads, leads did come through but me following up these leads was a complete waist time, some never answered the phone, never returned calls or returned emails regarding there need for my business, this was back in 2023,so gave up on this site as i felt leads could be false, So muggings here thought things might have changed for 2024 spent another £100 for discounted leads, And would you believe it, the same has happened again, have expressed my concerns to bark, guess what no replies, its not a site that works for the builder,so beware
Hi Christopher,
Thank you for sharing your experience.
We're sorry to hear that your experience with our platform has not met your expectations. We take all feedback seriously and continuously work to improve our services.
We attempted to reach out to you through the Sitejabber Resolution Center to address your concerns but did not receive a response. However, we are committed to resolving any issues you may have faced.
Please reach out to us directly at team@bark.com so we can investigate the matter further and help find a resolution. Your satisfaction is important to us, and we would like to ensure that you have a positive experience with Bark.
Best regards,
The Bark Team
Barks is the biggest scam and thief out there people please keep your selves away and when we speak the truth they simply terminate your business with credits in it with no good reason. They use one same lead for multiple platforms like one bone for ******* dogs. Now go get it. Most customers are also scam in there as well. Please refrain from this bark.com site and its leads as they are the biggest scam of all times. They don't like it when we bring it to their attention that they are the biggest scam so they keep your credit and terminate your account knowing they are from UK and no legal action under consumer regulations can be taken. They are all really rude with no English language on the phone either.
Hi Calgary,
Thank you for sharing your feedback.
We’re sorry to hear that you feel this way about our service. We take all feedback very seriously and strive to provide the best possible experience for all our users. We attempted to reach out to you through the Sitejabber Resolution Center to address your concerns, but unfortunately, we did not receive a response.
If you still have unresolved issues or concerns, please contact us directly at team@bark.com. We are here to help and are committed to finding a solution that works for you.
Best regards,
The Bark Team
Many fake leads that will never get you in touch with a customer or get you hired. Their policy will not refund you if the "customer" is not responding your calls or texts. So prep yourself to call and text endlessly and even pay them to do som
Hi Robert,
Thank you for sharing your feedback.
We’re sorry to hear about your experience with our leads and the challenges you faced. We take these concerns seriously and aim to provide a fair and transparent service. We attempted to address your issue through the Sitejabber Resolution Center but did not receive a response from you.
Please reach out to us directly at team@bark.com so we can investigate your case further and assist you in finding a resolution.
Best regards,
The Bark Team
I've spent over $1,300, bid on over 80 leads so far (111 credits left) and got 2 engagements. Leads are expensive 8 for tax prep and 44 for tax resolution leads. There have been crickets from the rest of the leads mostly. The ones that have called want someone local vs remote/online. My business is virtual/online.
I gave bark a chance because I liked that they provided a customers email and phone number. But they are really useless. They are extremely overpriced and when you complain, they tell you a bunch of nonsense about what you are doing wrong.
Save your money! Try something else for a better chance.
Hi Ed,
We tried to reach out to you directly regarding your review, however we received no response.
If you would like to understand more about our platform and receive support, please email us directly at team@bark.com.
Kind regards,
The Bark Team
Semi detached house roof cleaned and treated with anti fungal also conservatory roof. Ridge tiles removed and replaced with fixed ridge.
October 2020
Two very helpful, courteous young men who did a fantastic job in spite of having to dodge around the weather and a pandemic! I would happily recommend them and their work to anyone.
Hi there Sharon,
Thanks for your review,
It's great to hear that we could help connect you with this company.
Kind regards,
The Bark Team
Bark provides a very good overview of cleaning service companies in your region. They come from different backgrounds and offer their professional services at reasonable pricing. Once you see their approach, you will be able to conclude which one is suitable for your needs and at what budgeted price.
Hi there Mark,
Thank you for your review,
We're very glad to hear that we could help you with your search.
Kind regards,
The Bark Team
Credit values give to leads far too high too often. Difficult time in hospitality. When speaking to some of the potential clients they are being bombarded and hassled by some competitors apparently. Can only assume they really need the work but compromises all of us and our professional standards. If the credits were quantified correctly, enough work for everyone hopefully. Example- I responded to a lead 15 credits for a funeral of up to 100 people. I spoke to the potential client, he did not know how many and he was not organising funeral just wanted to know what sort of cost for something other than sandwiches at the Wake. There needs to be additional parameters to be fair to enquirer and the suppliers. Especially in such difficult times.
Hi Janet,
Thank you for sharing your thoughts with us. We understand that the cost of credits can be a concern, especially when leads don't align with your expectations. We strive to ensure that professionals receive value for the credits spent, and we understand how frustrating it can be when the lead's requirements don't match what was expected.
Regarding the situation you mentioned, we do take your point about improving the parameters for certain requests. Our system calculates the credit cost based on a variety of factors, but we're always open to suggestions on how we can improve.
We recommend using our lead settings to suggest any additional questions you feel would help clarify the request and improve the lead's quality. This helps us better understand customer needs and refine the lead process.
If you'd like more assistance or have any further suggestions, please don't hesitate to reach out to us at review@bark.com. We’re happy to help tailor your experience and assist with your account.
Looking forward to hearing from you soon!
The Bark Team
I came to bark in search of a hypnotherapist which I found and had a fairly good experience with. However, on my second encounter for a different service, there was what claimed to be a small business offering reiki and other services. Unfortunately this person turned out to be a scammer. It's sad that this person was allowed to slip through the cracks on a refutable business platform, and I did report them. I will no longer be using bark because of this, but it may be helpful for some.
Hi Donna,
We're deeply sorry to hear about your experience. Providing a positive and reliable service is paramount to us at Bark.com, and it's disheartening to learn when this isn't the case.
We truly value your feedback and take it very seriously. Rest assured, we're actively investigating the matter to ensure that instances like these are not repeated in the future. Our goal is to maintain a high standard of professionalism and quality across all interactions facilitated through our platform.
If you're willing, we would greatly appreciate the opportunity to discuss your experience further and gather additional details to help us to support and improve. Your insights are invaluable in helping us uphold our commitment to excellence. If you haven't flagged this with us yet, please email us at team@bark.com so our team can review further.
We thank you for bringing this matter to our attention. Once again don't hesitate to reach out to our customer support team directly!
Kind regards,
The Bark Team
Simply put most people I engage with never reply or convert. Very frustrating situation as one can imagine. I was lucky at first would this be a strategy to get people hooked on the platform. I don't know.
Hi Michel,
Thank you for sharing your experience with us. We understand how frustrating it can be when leads don't convert or respond. Our goal is to connect you with genuine prospects, and while we do our best to ensure quality, there can be cases where leads don't result in conversions.
If you'd like, feel free to reach out with specific lead details, and we can assist you with reporting any issues in line with our credit return policy.
Best regards,
The Bark Team
I think if Bark continually improves, it will be a good source of business. Occasionally there are too many contacts that are inaccurate. Phone numbers are disconnected or emails bounce. My experience is still To Be Determined.
Hi Marcia,
Thank you for your feedback! We’re glad to hear you see potential in Bark. We understand that inaccurate contact information can be frustrating, and we’re always working on improving the quality of the leads.
If you’d like to discuss any issues further or need assistance, please don’t hesitate to reach out to us at team@bark.com. We’re here to help!
Best,
The Bark Team
I get significantly less bookings through Bark as I did 12 months ago and use other platforms more so today. This is due to lead conversation dropping; more unresponsive leads, more leads that did not know they were placing an ad for services, more general enquiries rather than genuine opportunities.
As a DJ, it would be useful to know if a client/lead has booked a venue. There was also some great info on lead regarding their budgets for the project, this was great at identifying the right type of lead for a business - sadly this was removed.
Hi Dan,
Thank you for your feedback. We understand your concerns about the decline in lead quality and responsiveness. We're constantly working to improve the experience for both businesses and clients. We also appreciate your suggestion about knowing if a client has booked a venue, and we’ll take that into consideration as we continue to improve the platform.
For leads that aren't responsive or don’t meet expectations, we do have a credit return policy, which you can review here: https://help.bark.com/hc/en-gb/articles/13256562638108-Credit-Return-Policy
If you'd like to discuss this further, please don’t hesitate to reach out to us at team@bark.com.
Best,
The Bark Team
They were very inflexible and did not credit my credit card when their system did not properly process their 50% off offer. That cost me an extra $132 that I was not intending to spend on a new app. Very disappointed by their lack of customer satisfaction.
Hi Steve,
We are sorry to hear about your recent experience with our team. Please reach out to us at team@bark.com with more details so we can investigate and assist you further. Your feedback is important to us, and we'll work to resolve this issue promptly.
Kind regards,
The Bark Team
There is not enough information left by people in the lead detail to know if it's worth purchasing. Leads are expensive-why the different "cost" to each lead? Have had zero actual clients after purchasing 2 packages. Disappointing.
Hi Team,
Thank you for sharing your feedback with us. We’re sorry to hear that your experience on Bark hasn't met your expectations so far, and we truly value your input.
We understand your concern regarding the varying prices for leads. The cost of leads can vary based on a number of factors, such as the type of service requested, the location, and the level of competition in your area. Our goal is to ensure that we provide you with leads that are relevant to your services, and we strive to offer a fair pricing structure based on the specifics of each request.
If you feel like a lead doesn't include enough information, we offer an option in your lead settings to suggest a question to ask potential customers. This allows us to refine the process and gather more helpful details for you. If you don’t see this option, please reach out to us at team@bark.com, and we’ll be happy to help process a category or question request for you.
We also understand your disappointment with not having secured any clients yet. While Bark cannot guarantee business, our platform is designed to connect professionals like you with potential clients. On average, professionals see a conversion rate of about 1 in 5 leads. It's important to note that Bark operates on a non-commission basis, so once you've purchased a lead's contact details, it’s up to you to follow up and secure the business opportunity.
We’d love to assist you further and help you make the most of your experience with us. Please don’t hesitate to get in touch with any additional questions or concerns. We're here to help!
The Bark Team
I have bought two jobs now with coins even though it says one out of five people have bidded for it surely you should put on your site. You should have at least free quotes. I just don't think it's very fair and not worth the money.
Hi Team,
We understand your concerns, and we're sorry to hear you're feeling this way. Bark is designed to connect professionals with potential customers, and we strive to ensure transparency.
If you're looking for more information on the process or have questions about how the platform works, please feel free to reach out to our support team at team@bark.com for further assistance.
Kind regards,
The Bark Team
I just experimented with Bark spending a discounted $1400 roughly and out of that and a lot of fast connecting to people who report they are ready to hire or it's urgent, got approximately 7 people to actually have a time to talk with me and two became clients. 2 are interested and things came up.
Maybe 1 in 8 actually connect back.
Either the leads are too expensive or perhaps there needs to be another way to find out of these leads are actually viable.
I am trying it for a little longer, but it is expensive for the results and connectivity. I immediately call, then leave a message, only two people ever picked up right away. I send a text after the one click email goes out with a link to my calendar.
Anne
Hi Anne,
Thank you for sharing your feedback and your experience. We understand how challenging it can be when so many leads don’t connect or convert into clients, especially after making such a significant investment.
We’re constantly working to improve the lead quality and responsiveness. If you'd like, we can look into specific leads you've received to see if there's any further support we can offer. Please don’t hesitate to reach out to us at review@bark.com, and we’ll be happy to review your case further.
Best regards,
The Bark Team
We take the hassle out of finding the right professional for any job. Whether you’re looking for a cleaner in Nottingham, a web design in Boston or a personal trainer in Auckland - with over 2000 professional services in 8 countries, you’re bound to find the perfect professional for your project on Bark. Simply tell us what you need and will send you a list of professionals - for free!
Need new customers? We’ve helped thousands of businesses of all sizes keep find new clients. We’re passionate about helping businesses of all sizes find customers for life.
Life’s better with Bark.
Business History
January 2015 - Website launches to the public
February 2015 - Acquisition of Skillpages
May 2016 - 100,000th Bark
February 2017 - 100,000 professionals now registered
April 2017 - Launched in the US
December 2017 - Millionth Bark placed
September 2018 - Move into our state of the art HQ in Paddington, London after outgrowing 6 previous offices
January 2019 - Customer Success team moves to 7 day a week
February 2019 - Launch in Canada, Ireland and South Africa
March 2019 - Reach 500,000 professionals registered
July 2019 - New branding and fully upgraded website launched
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Mike,
Thank you for sharing your feedback! We’re glad to hear that you’ve had positive experiences with our support team. We understand your concern about lead costs, and we’re always looking for ways to improve communication about this. If you ever need further clarification on any charges or policies, don’t hesitate to reach out to us at team@bark.com.
Best,
The Bark Team