Overview
Bark has a rating of 3 stars from 1,642 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Bark most frequently mention great job, quick response and next day. Bark ranks 1st among Service Marketplace sites.
Decided not to pursue consulting due to difficulty to secure long term clients. Startups are unlikely to be willing to spend a couple of thousand to get started with information. Consulting requires a charge out of $150-$250 per hour pending qualifications and specialisation's.
There need to be better packages and better pricing there are no discounts the higher credit we buy. And there needs to be a less than 50 purchase amount. Also there are so many people making scam account which is making people spend their credits and not getting back. I can t stand the fake account and for people who spend a lot of money with you there should be incentives or reewards
Hi there,
Thank you for your feedback. We appreciate your insights and understand your concerns about pricing and fake accounts. We’re constantly working to improve our services and ensure that you get the best value. Regarding fake accounts, please feel free to report any issues to our team at team@bark.com so we can look into them.
We’ll also take your suggestions into consideration as we continue to improve our offerings.
The Bark Team
I have been with this particular platform for 1 year and I have not found their services of value to my business. Their leads are quite expensive and I do not generate consistent clientele to continue working with Bark. In addition, some of the people who are searching for coaching services do not have viable contact information.
Hi Dollnita,
Thank you for sharing your experience with us. We understand your frustration regarding the quality of leads and the challenges you’ve faced with contact information. We do our best to provide quality leads, but we also recognize that there can be occasional issues.
If you would like to discuss your concerns or need assistance with any leads, feel free to reach out to us at team@bark.com. We’re here to help and can explore possible solutions with you.
Best,
The Bark Team
The leads expect to pay very little or they are on a date we are already booked. They should install a calendar on the site so I can block off the dates are not available. Also, the cost of the leads for weddings is too high.
Hi Special,
Thank you for your feedback. We understand that pricing expectations and availability can sometimes be a challenge. While we can’t control customer budgets, we do encourage them to provide as much detail as possible when submitting their requests.
Your suggestion for a calendar feature to block off unavailable dates is a great idea, and I’ll make sure to pass it along to our team for consideration. Regarding lead pricing, we strive to reflect the value of high-demand services like weddings, but we appreciate your input and will take it into account.
If you’d like to discuss this further, feel free to reach out to team@bark.com —we’d be happy to help.
The Bark Team
I have to say that with all my leads purchased, I have not had the financial success you suggest I would have. Ten, some leads are fake leads. The client seems to not exist. Some clients also does not respond or garner a response. Some have already had the work executed, yet on Bark it appears that I am the first respondent.
I also notice that ever so often I will get leads for Durban when I do not have that Province listed on my profile.
Hi Karin,
Thank you for sharing your concerns with us. We're sorry to hear about the challenges you've faced with lead quality and the issues around location mismatches. We understand how frustrating it can be when leads are unresponsive or inaccurate.
We take these matters seriously and want to clarify that we are committed to delivering high-quality leads. We continuously invest in improving our lead generation process to better connect you with genuine customers. We also have a credit return policy in place for invalid leads, so you are not left paying for unusable information.
Regarding location, we'll be happy to look into this further to ensure the leads you're receiving align with your profile settings. If you continue to experience this, please let us know so we can investigate the issue.
Please feel free to reach out to us at review@bark.com so we can address your concerns in more detail and work with you to improve your experience.
The Bark Team
The quality of leads has gotten worse for the last year. I don't mind if they went with another photographer but, I usually get no response at all.We,pros, pay for a lead and I think that we deserve to get a response from a potential customer. They even don't try to communicate with me or negotiate the price...nothing. If they knew how to communicate, they would get a better offer from me but like they say, if you don't ask, you won't get it. If they went with another photographer, at least they should tell me about it.
Hi Hidetoshi,
Thank you for your feedback. We understand how frustrating it can be when leads don't respond. We strive to improve the quality of leads and communication between professionals and clients. Your concerns are valid, and we’ll take them into account as we work to enhance our platform.
If you have any further issues or would like to discuss this in more detail, please feel free to reach out to us at team@bark.com.
Best,
The Bark Team
Most of the leads are not looking for care professionals. They are extremely expensive, and you have to pay before you can contact the client, but you do not get the job. It looks like they are fraudsters.
Hi Team,
Thank you for sharing your feedback, and we’re sorry to hear that you had an unproductive experience with our platform.
We take your concerns very seriously. We strive to ensure that all leads are from genuine customers. We also have an automated screening process to filter out invalid or fraudulent requests. Our goal is to provide high-quality leads, but we understand how frustrating it can be when things don’t work out.
If you come across leads that you believe are invalid, we encourage you to report them to us so we can investigate further and issue a credit refund where applicable, as per our Credit Return Policy.
We know the lead prices can seem high, but they are set to match the value of the service and customer requests. We recommend responding quickly to leads to increase your chances of securing a job, as some customers may be talking to other professionals at the same time.
If you need any assistance or have any further concerns, please feel free to reach out to us at team@bark.com.
Warm regards,
The Bark Team
I eould like to express my experience with Bark as a win win situation due to the easily excess to clients that would normally be unreachable. Even though I did not as yet serve any clients due to personal reasons,I would definitely recommend Bark to any professional that is struggling. It is because of Bark that a doorway is created for both client and professionals. Thank you Bark team for your commitment and integrity. I wish you all well for your great helping hand. Kind regards
Hi Joseph,
Thank you for your review! We're pleased to hear that you've found value in our platform and that Bark has helped create opportunities to connect with clients. We appreciate your recommendation and your kind words about our commitment to supporting professionals.
If there's anything we can do to enhance your experience, please feel free to reach out. We're here to help and would love to assist you further!
The Bark Team
Bark is a very expensive and uncertain way of gaining new business. I have been with them a while and I am very selective as to the leads I respond to as there is no guarantee I will make the sale. Very often people are looking for the cheapest option. Having said that I have had some work this way but on the whole I am not very satisfied with it. It is very expensive! I have spent far more on leads than I have on getting new sales.
Hi Sisi,
Thank you for sharing your experience. We understand that lead costs and conversion rates are important factors when using Bark. While we can’t guarantee sales, we recommend refining your lead selection criteria and making use of our credit return policy for cases where leads don’t meet expectations. You can review it here: https://help.bark.com/hc/en-gb/articles/13256562638108-Credit-Return-Policy
If you’d like further assistance in optimizing your approach, feel free to reach out to us at team@bark.com.
Best,
The Bark Team
Poor as in giving jobs in your area only when your credit is gone,so over all as your company is not to my satisfaction it's not doing it for me,and if ppl want toget in touch with me they should be able.
Hi Dave,
Thank you for sharing your feedback. We understand your frustration with the credit system and the limitations it’s causing for your ability to receive job opportunities. At Bark, we aim to connect professionals with the right leads, but we also recognize that a positive experience relies on better matchups and convenience for both sides.
If you’d like to discuss this further or explore possible solutions, please reach out to us directly at team@bark.com. We're here to assist.
Best regards,
The Bark Team
The option "looking for care professional" is quite general because clients look for care companies or individual carers.it leads to disappointment after purchasing the lead. So the option could be care professional or care providing company or something like that.
Hi there,
Thank you for sharing your thoughts! We understand how frustrating it can be when the leads don't match your specific needs. Your suggestion to refine the options between care professionals and care providing companies makes a lot of sense, and we'll certainly take it into consideration.
If you need any further assistance or have more feedback, don't hesitate to reach out to us at team@bark.com.
Best regards,
The Bark Team
I have been pleased with the leads I have received. I am a teacher/tutor and I am looking for students to teach on line through zoom.
The students and/or their parents are usually sincere. Some have turned out to be wonderful clients.
Hi Ms. C.,
Thank you for sharing your experience! We're glad to hear that you've been pleased with the leads and have connected with wonderful clients. Wishing you continued success with your tutoring!
Best,
The Bark Team
Bark sends me links of gigs and I can choose to purchase credits and apply for that job if I am avaiable on that date.
I have many verified 5 star reviews on the Bark Site.
DJ Chris Ware - Witchdoctor Disco.
Hi DJ Chris,
Thank you for your great feedback! We're so happy to hear that Bark has been helping you secure DJ gigs, and that you've received many verified 5-star reviews. It's fantastic to see that the platform is working well for your business.
If you ever need support or have any questions, don't hesitate to reach out to us at team@bark.com.
Best regards,
The Bark Team
Over the course of my time with Bark, I have received very few referrals. The times I have reached out, the person was not a good fit or was not ready to do therapy. I have yet to have a referral convert to a client where my own networking efforts have a conversion rate of 95%. I was then very unnerved when the points I bought, stated to be without a deadline for use, were suddenly given an expiration date. I was told, "We can change the conditions of our policy". While they "graciously" re-instated the points, I found this to be a betrayal of trust. I do not intend to buy further points, for obvious reasons.
Hi Tania,
Thank you for sharing your experience, and I’m sorry to hear about the frustration you’ve encountered. We understand how important it is to have a reliable platform, and we’re genuinely sorry for the confusion regarding the points expiration. Our team strives to be transparent, and we apologize for any miscommunication.
If you’d like to discuss your concerns further or need assistance, please feel free to reach out to us at team@bark.com. We’re here to help and would love to ensure you have a positive experience moving forward.
Best,
The Bark Team
I am no pleased with Bonny Scotland Tree Surgeons as I am still waiting for them to take away the old fence they took down. I think it was about Oct 2024 when he did work for me which really wasn't to my satisfaction.
Hi Kenneth,
Thank you for sharing your experience, and we’re sorry to hear that you're still waiting for the removal of the old fence. It’s important to us that you’re satisfied with the work done, so we recommend reaching out directly to the service provider for an update. If you need further assistance or would like to report this issue, feel free to contact us at review@bark.com.
We’re here to help!
The Bark Team
A quarter of the leads I reach out to are non responsive. Even when I am unable to get through to a lead, and show evidence that messages aren't even going through nothing is done about it.
I feel that I am literally throwing my money away. It is a big waste of my time now. I used to make a good return when I could actually speak to people and chat with them about the work they needed doing.
What is also frustrating is people not getting back to me when I say to them I can negotiate and bring the price down.
Hi Andrew,
Thank you for taking the time to share your experience with us, and we're truly sorry to hear about the challenges you've faced. We understand how frustrating it can be when leads don't respond or when communication is difficult. We want to assure you that we are committed to delivering high-quality leads to our professionals, and we actively work on improving the system to help connect you with genuine customers.
We also have a credit return policy in place for situations involving invalid or non-functional contact details. We understand how valuable your time is, and we want to make sure you're getting the most out of our platform.
Please reach out to us at review@bark.com so we can address your concerns directly, gather more details, and help tailor your experience to better suit your needs.
We value your comments and appreciate your continued use of the service. We're here to help!
I have the worse experience ever, i sent email about the insufficiency services and leads never got a costumer anytime i call it was wrong number or never answer never got my refund as promises
I feel that i have been rob
Hi Dover,
We're sorry to hear about your experience. We aren’t a scam, nor do we make fake leads; all our leads are automated scans for quality, but we can’t control if a lead is unresponsive. However, we have a credit return policy depending on the case and are keen to resolve any issue for our users. You can click this link to see our credit return policy: [https://help.bark.com/hc/en-gb/articles/13256562638108-Credit-Return-Policy]
If you believe your leads qualify for a credit return, please contact team@bark.com with the details, and our team will be happy to assist you.
Best,
The Bark Team
Too often I am purchasing leads via Bark who do not respond to phone calls, text messages, voicemail messages and email messages. They are ghost leads who I am never able to interact with and simply just drain credits.
Hi Laurence,
We understand how frustrating it can be when leads don’t respond. While we can't guarantee every lead will engage, we do have a credit return policy for cases where leads are completely unresponsive. You can review it here: https://help.bark.com/hc/en-gb/articles/13256562638108-Credit-Return-Policy
If you need any assistance with your account or lead selection, please reach out to us at team@bark.com—we're happy to help!
Best,
The Bark Team
I am disappointed to see that the Elite Pro leads offered were more of those looking for work, two that were looking for cleaners that I spoke with were not actually ready to hire but just researching.
Hi Imer,
We’re sorry to hear that your experience hasn’t met your expectations. We understand how important it is to connect with clients who are ready to hire.
At Bark, we try to prevent people from using the platform incorrectly; however, we do get individuals who don’t fully understand what Bark is or what we do. We are constantly developing our platform to improve the process for both customers and professionals, incorporating measures to reduce instances like these.
We also take several steps to screen leads before they are sent out, ensuring they are genuine inquiries. However, while we facilitate these connections, the decision to proceed ultimately rests with the client. Some may still be in the research phase, and while this can be frustrating, following up at different times or offering further information may help convert these leads into paying customers.
If you believe any leads were invalid, our Credit Return Policy allows for a review of certain cases. Please feel free to reach out, and we’d be happy to assist further.
Kind regards,
The Bark Team
Bark is a really expensive way to get leads. They cost a lot of money and they generate very little business.
Hi Marcus,
Thank you for your review.
We're sorry to hear that the cost of our leads hasn’t matched your expectations.
Pricing our leads correctly is a key aspect of how our business works. We determine this price primarily through the information on the request: larger, more frequent jobs that have more value will cost more than smaller jobs. Leads are also priced by the customer's likelihood to go on to hire, as well as more generally through market research.
Nevertheless, we have passed on your comments to our marketing team to take into consideration.
We are always looking for ways to improve our platform for our professionals, so please feel free to contact us at team@bark.com if you would like to provide any further feedback to us, or if you would like any additional support for your account.
Kind regards,
The Bark Team
We take the hassle out of finding the right professional for any job. Whether you’re looking for a cleaner in Nottingham, a web design in Boston or a personal trainer in Auckland - with over 2000 professional services in 8 countries, you’re bound to find the perfect professional for your project on Bark. Simply tell us what you need and will send you a list of professionals - for free!
Need new customers? We’ve helped thousands of businesses of all sizes keep find new clients. We’re passionate about helping businesses of all sizes find customers for life.
Life’s better with Bark.
Business History
January 2015 - Website launches to the public
February 2015 - Acquisition of Skillpages
May 2016 - 100,000th Bark
February 2017 - 100,000 professionals now registered
April 2017 - Launched in the US
December 2017 - Millionth Bark placed
September 2018 - Move into our state of the art HQ in Paddington, London after outgrowing 6 previous offices
January 2019 - Customer Success team moves to 7 day a week
February 2019 - Launch in Canada, Ireland and South Africa
March 2019 - Reach 500,000 professionals registered
July 2019 - New branding and fully upgraded website launched
Company Representative
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Hi GJB,
Thank you for sharing your experience. We understand that securing long-term clients in consulting can be challenging, especially for startups with budget constraints. If you ever decide to explore Bark again, we’d be happy to assist in optimizing your approach to connecting with potential clients.
Wishing you all the best in your future endeavors!
The Bark Team