Overview
Bark has a rating of 3.1 stars from 1,642 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Bark most frequently mention great job, quick response and next day. Bark ranks 1st among Service Marketplace sites.
I tried this garbage. Someone proceeded to book me but as I moved forward they disappeared.
I started to suspect fraud so I called up one of the venues of where a gig was being held. They never heard of the event.
I called back another number and coincidentally, they were just running out.
I think this site is fake and collects money from people looking for work. DO NOT BOTHER. If I had more time, I'd report them and file a case with all my evidence that these guys are BOGUS.
Horrible service and they lie. I have submitted several scam quotes. When you call the number listed you get a message stating this number is not in service. All they do is give your credits back. But what good is that when your losing money for purchasing the credits. Horrible service and I don't encourage any contractor to sign up unless they like throwing away hard earned money. Please reach out if this has happened to you.
Hi there,
We're very sorry to hear that you haven't had a positive experience using our platform, however we refute the claims you have made against our business.
All leads are screened by an automated system, and we have a credit return policy which covers any contact details which are not working. We feel this is the fairest system we can have as we are not a commission based system that guarantees work, and only provide contact details for enquiries placed with us.
We would be happy to help you make the most of our platform and achieve conversion with us - please email us at team@bark.com.
Kind regards,
The Bark Team
I had no previous experience of Bark and only found them when I did a Google search for a cleaner in Bourne End. Hopefully I have found a suitable cleaner now! This followed many days of asking people if they knew anyone, checking local shop and paper adverts etc. Bark was far easier.
Hi there Graham,
Thanks for your review,
It's great to hear that we could make your search for a cleaner quick and easy!
Kind regards,
The Bark Team
I was very impressed by the service i got after using it for the first time and the amount of contractors that got in touch it was amazing and such a varied an array of prices and options available to pick from depending on how quick you wanted your items picked up or delivered and how i was kept update on how things were going i will use them again and not hesitate to recommend them to family or friends in the future thank you again peter.
Hi there Peter,
Thanks for your review,
It's great to hear that we could help connect you with this choice of professionals.
Kind regards,
The Bark Team
Needed gutters cleaned as they were causing downpours and broken in places. Tom from Clogged Gutters responded quickly to my ad, visited at a time suitable to me to give a reasonable quote, came on the agreed day and completed the work carefully and with respect to my property, which I really appreciated. I would highly recommend him as a tradesman.
Hi there Samantha,
Thanks for you review,
It's great to hear that we could help connect you with this professional.
Kind regards,
The Bark Team
I joined to gain extra potential clients for photography.
This is one of the 'leads' BARK sent me and expected me to get all excited about and pay £10 to obtain details and phone number.
Obviously they do not check or verify any customers when I get a 'lead' from someone called 'HELLO' and every answer from them is a 'don't know' or 'not sure' on Bark's questionnaire.
Please see the photos of their email to me for proof of what a shoddy company this is.
Hi David,
We're sorry to hear that you did not have a positive experience using our site.
All leads are screened by an automated system, and we have a credit return policy which covers any contact details which are not working.
Please email us at team@bark.com and we'd be happy to go through our Credit Return Policy and help you make the most of our platform.
Kind regards,
The Bark Team
I've used bark several times and most of the times I was contacted by people who were professional.
As always please apply common sense when choosing people for work, as some people who contacted me were obviously trying to 'secure' the job and then postpone it.
I always give job to people who keep their word (being on time, contacting as promised) so did not have any issues so far.
My roof is repaired and I can finally sleep without being woke up by dripping water :D.
Hi there Chris,
Thank you so much for your review.
We're so glad to hear that we have been able to help connect you with professionals time and again.
Kind regards,
The Bark Team
A very good service from Dan who turned up punctually and was very insistent about doing the job thoroughly with no rushing. His pricing is very fair for the amount of work done and I highly recommend him and his company to anyone
Hi there Peter,
Thank you for your review,
It's great to hear that we could help connect you with Dan.
Kind regards,
The Bark Team
I wanted a roofer, John Watton came round and sounded like he knew what he was talking about gave a reasonable quote. He then did not do what he said he would do and the cementing he did was done with a terrible mix that is just falling apart after a week. When I called him back he did not want to do a proper job but wanted more money to break other parts of the roof.
Hi there Andrew,
We're very sorry to hear about a poor experience you had with a professional you found on Bark.
The overwhelming majority of customers' experiences on Bark are positive, but we recognise that with such a large volume of jobs being agreed on our platform, problems may arise on very rare occasions.
We do not claim to vet any companies who use our site. Our role is simply to put you in touch with a professional in much the same way the Yellow Pages, Google or an advert in the paper would do. We provide public profiles on every professional and an open review system to allow all prospective customers to carry out their own due diligence before hiring any professionals.
This being said, we do take any reports made against professionals seriously, so please contact us directly at team@bark.com if you have not done so already.
You may wish to consider taking this matter further with your local authority or Trading Standards.
We wish you all the best in resolving your issue.
Kind regards,
The Bark Team
Hi. I tried Bark to receive more work.
Spent over $100 on credits. We phoned and called the referrals - No response at all.
Then BARK automatically charged my credit card to top up my account. I had to phone to have the charge reversed - I am still waiting for this to go through.
I do not recommend BARK.
Hi there Shirish,
We're sorry to hear that you have not had success on our platform.
Whilst we cannot control whether or not a customer chooses to respond to you, we can offer you some great tips for achieving more responses and conversion with us - please email us at team@bark.com for more details.
Our auto top up function was introduced to help professionals keep on top of responding to their leads quickly, and can be controlled completely by the professional. We do refund any mistakenly purchased packs of credits so long as the credits are unused.
If we can help any further, please do get in contact.
Kind regards,
The Bark Team
I received immediate and prompt
Response. Extremely happy with the service. I was contacted by high quality professionals who immediately looked into my urgent request and offered me a Great quote I could work with.
Hi there Bhanu,
Thank you for your review,
It's great to hear that you received quick responses to your request!
Kind regards,
The Bark Team
Positive Pets has been remarkable in training our two pups! Special attention to ensure our deaf pup was successful in learning was truly appreciated! The locations are convenient, the facilities are clean, and the staff are friendly and professional. A special thank you to Tas and staff! We will be happily enrolling for advanced training courses.
Hi Linda,
Thank you for your review.
We’re very glad to hear that we could help connect you with a professional through the platform.
If you would also like to leave this company a review, just login to your Bark.com account and click on their profile page.
Kind regards,
The Bark Team
First class response at competitive rates - I needed fliers printed at a relatively low cost. Company contacted me within twenty four hours and within two days produced a suitable flier. Would recommend this company as a friendly efficient service.
Hi there William,
Thanks so much for your review,
We're so glad to hear that we could help connect you with the right professional for you.
Kind regards,
The Bark Team
I have already put in a review about bark.com detailing how dishonest bark.com is. My review has been read over 4.75k times.
Bark have continued to allow Ian Hammond Kitchens Ltd to advertise on their website. I sent emails to the CEO of Bark.com Andrew Michael. He did not have the decency to respond to my three emails to him.
Ian Hammond Kitchens Ltd advertises on Bark.com with fake 5 star reviews. This man is a con man. He does not pay tax, as he demands to be paid cash in hand or by bankers draft. His workmanship is of the lowest standard that you could come across (see my previous review of Bark.com). Bark.com continue to allow Ian Hammond Kitchens Ltd to advertise on their website.
Hi Anthony,
We're glad to see that this issue has now been resolved.
As such, we would appreciate it if you could update the review you have left us.
Kind regards,
The Bark Team
I'm a trader through bark, I have spent over £200 in leads credits. The leads are a waste of time m, customers don't answer, or reply to emails (no fault of barks) but nor of my own. When paying £12 a lead at the bare minimum you want a opportunity to quote the works. I have been told to F off by a customer upon sending a text message replying to a lead. Bark will not refund leads if the customers number is active and advise you to keep trying them ( To me this is pestering and becomes cold calling). Bark have refused to refund me and I won't be using them again. And will also be advising any other trades to do the same.
Hi there Adam,
We're sorry to hear that you did not have success with us. We did reach out to you to try and help, however you did not respond to us.
All leads are screened by an automated system, and we have a credit return policy which covers any contact details which are not working. We feel this is the fairest system we can have as we are not a commission based system that guarantees work, and only provide contact details for enquiries placed with us.
Please email us at team@bark.com and we would be happy to help you make the most of our platform.
Kind regards,
The Bark Team
I have my own company. I tried 10 times to get work and they guys charge you $150 to $180 Credits - 100. They send me everytime email he needs work this and that but whenever I used my credit score then they charge me but that people's never ever hire you. Fake website
Please be aware of this.
Hi Mack,
We tried to reach out to you directly regarding your review, however we received no response.
If you would like to understand more about our platform and receive support, please email us directly at team@bark.com.
Kind regards,
The Bark Team
Had the worst experience of my life am still traumatized with the service i got from one kitchen installer, left my kitchen half done, did a substandard job in my house did not care to come and see the mistakes that the carpenter had done, when i call to check when my kitchen will be done my calls get rejected. Am thinking of even engaging a lawyer my heart is sore 52 thousand gone down the drain, never again will i come to this site
Hi Molleen,
We tried to reach out to you directly regarding your review, however we received no response.
If you would like to understand more about our platform and receive support, please email us directly at team@bark.com.
Kind regards,
The Bark Team
Had Dan come and do a massive garden clearance today, lovely guys so friendly and helpful did a absolutely amazing job cleared everything we needed to be cleared left the garden tidy and pricing was so much cheaper than elsewhere! Would 100% recommend them to anyone!
Hi there Destiny,
Thanks for your review,
It's great to hear that we could connect you with Dan.
Kind regards,
The Bark Team
It was easy enough to look on the site and to request quotes. I found it a bit difficult to find out why I was not getting quotes for a few days and still don't know. The website gives times for response and none came anywhere near those. Once I was contacted things have progressed smoothly and some of the work has been done well. I have a plan for when the rest will be completed and only then will I make a final judgement..
Hi there Diana,
Thanks for your review,
It's great to hear that we could help connect you with professionals who could help.
Kind regards,
The Bark Team
I feel some of the customer are fake. Who do not respond or have any interest in book your services. I have raised with with bark. They did not respond.
Bark regularly provides customer details but these customers don't even say hello when you contact them.
Hi Tuhel,
We're sorry to hear that you have had some issues with leads. We have tried to contact you to help but you have not responded to our resolution.
All leads are screened by an automated system, and we have a credit return policy which covers any contact details which are not working. We feel this is the fairest system we can have as we are not a commission based system that guarantees work, and only provide contact details for enquiries placed with us. We appreciate that it is frustrating when customers do not respond however unfortunately this is not something we can control.
We would be happy to help you make the most of our platform and achieve a return on investment with us, please email us at team@bark.com.
Kind regards,
The Bark Team
We take the hassle out of finding the right professional for any job. Whether you’re looking for a cleaner in Nottingham, a web design in Boston or a personal trainer in Auckland - with over 2000 professional services in 8 countries, you’re bound to find the perfect professional for your project on Bark. Simply tell us what you need and will send you a list of professionals - for free!
Need new customers? We’ve helped thousands of businesses of all sizes keep find new clients. We’re passionate about helping businesses of all sizes find customers for life.
Life’s better with Bark.
Business History
January 2015 - Website launches to the public
February 2015 - Acquisition of Skillpages
May 2016 - 100,000th Bark
February 2017 - 100,000 professionals now registered
April 2017 - Launched in the US
December 2017 - Millionth Bark placed
September 2018 - Move into our state of the art HQ in Paddington, London after outgrowing 6 previous offices
January 2019 - Customer Success team moves to 7 day a week
February 2019 - Launch in Canada, Ireland and South Africa
March 2019 - Reach 500,000 professionals registered
July 2019 - New branding and fully upgraded website launched
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Margot,
We can assure you that we do not take part in any fake lead processes. We are an open online public platform where customers place requests for services they require. Our automated system will look fro incorrect numbers and email addresses, however if any leads get reported to us that have been released with incorrect information, or indeed in this case where someone may be testing the system, we will investigate the lead, and shut it down and return credits where the issue has been verified.
If you have any to report, please email us at team@bark.com.
Kind regards,
The Bark Team