Overview
Bark has a rating of 3.1 stars from 1,642 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Bark most frequently mention great job, quick response and next day. Bark ranks 1st among Service Marketplace sites.
I've just read several reviews calling Bark a scam. It isn't. The leads I have followed up have been genuine, although many were from time wasters. I use other agencies and this isn't unusual. There are time wasters everywhere. You can't blame Bark for that. Their screening process won't pick that up. I have communicated with leads, even met some of them, so I know they are genuine, just selfish. I have been hired by a few, but some have foundered and are on hold. I've probably broken even so far in terms of my spending and earning but I m not quite ready to buy more credits. I also did have some credits refunded when an address given with a lead was incorrect. A member of Bark staff did this without question. So I probably will persevere with Bark, but with caution.
Someone got in touch with me almost immediately. He was on time, polite, efficient and reasonably priced.
I can't remember the last time a job was done so promptly and well - seriously! Maybe it's a reflection of our times but I was amazed that it was all so smooth.
Hi there Rachel,
Thanks for your review,
It's great to hear that we could help connect you with this professional.
Kind regards,
The Bark Team
Very quick response to my enquiry with the work arranged at a time to suit me.
I informed Bark that I had secured a company and they quickly arranged to close my enquiry to other companies.
The workmen were helpful, discussed, explained what they would do, no mess was left when the job was completed. I felt confident in using them as I had found them through this site.
Hi Caroline,
Thank you for your review,
We're so glad to hear that we could help you find a trades company so quickly and easily.
Kind regards,
The Bark Team
My first session with Gregor and I was a little nervous, not having done any serious exercise for quite a while. However it is never too late to start again, if you can find a personal trainer you can relate to.
My session was good, showed up my weaknesses! It was fun and we managed a few laughs along the way. Today I know I have done something more than usual, a good feeling.
Here's to the next session.
Hi Margaret,
Thanks for your review,
We're so glad to hear that we could help connect you with Gregor.
If you would also like to leave Gregor a review, just login to your Bark.com and click on his Profile page.
Kind regards,
The Bark Team
Never approach this site to hire any contractor, if you do you will be disappointed. I hired a contractor thru them and the contractor neither finished the job nor responded to my communications! I don't know how they qualify the contractors but what I believe is there are poor qualification procedures...
If you want to hire or find any contractors, I strongly recommend trying other leads marketing companies with high standards to qualify the contractors...
Hi Babak,
We tried to reach out to you directly regarding your review, however we received no response.
If you would like to understand more about our platform and receive support, please email us directly at team@bark.com.
Kind regards,
The Bark Team
I was looking for a dog trainer in my area. Bark sent me contact information of trainers in San Francisco CA, and other places that are no where near me. One of the recommended trainers had two videos of a German Shepherd dog in a cage being very aggressive. It appears that they don't vet the professionals they suggest. Don't use Bark.com.
Hi Nikki,
We're sorry to hear that we couldn't connect you with the right professional on this occasion.
We are an open public platform and do not claim to vet any of the professionals who advertise on our website.
We hope that we can help you again in future.
Kind regards,
The Bark Team
Bark is benefitting from the fake ads been posted on their page from verified people. Example today 01/06/23, someone by the name of daniel posted tonnes of the same ad to all towns and cities, many responded but the ads was fake, daniels account is verified by bark. Have a look at the attached photos
Hi there,
We're sorry to hear that you feel this way, but we refute the claims that you have made against our business.
We tried to reach out to you directly however we received no response.
If you would like to understand more about our platform and receive support, please email us directly at team@bark.com.
Kind regards,
The Bark Team
I have had an excellent service from this business who kept me informed with progress including photos. Any questions and the owner was immediately contactable. The guy in the office, professional and helpful, and all the workers efficient and the work was done (replace all felt, batons, guttering, fascia) within a few days. I recommend their business.
Hi there Mary,
Thanks for your review,
It's great to hear that we could help connect you with a great service provider.
Kind regards,
The Bark Team
As soon as enquiry went live for a tiler we had response within half hour by two tiling companies. We met one of them next day and they started next day. Job had to be quick turn around, we were well impressed.
Hi there Richard,
Thanks for your review,
We're glad to hear that we could connect you with this tiling professional so quickly.
Kind regards,
The Bark Team
After arriving here from the US, I had to go into quarantine so I hired Susan to walk my dog daily. Worried, he would not go to anyone after his 48 hours of travel, he ran to Susan with excitement.
Tug loves her!
Hi there Shannon,
Thanks for your review,
It's great to hear that we could help connect you with Susan, and we hope you stay well and safe.
Kind regards,
The Bark Team
I perched starting package, but after I used it they start to charge my credit card without my consent. They guarantee that from first pack you will get a customer, but the quality of leads is poor. The support is awful, always hang the phone and don't want to listen. They don't want to understand what is your problem just gives you script answers.
Hi Sasha,
We're sorry to hear that you feel this way, but we refute the claims that you have made against our business.
We tried to reach out to you directly however we received no response.
If you would like to understand more about our platform and receive support, please email us directly at team@bark.com.
Kind regards,
The Bark Team
Thank you bark for helping me.
I had no idea where to start, after I went onto your site I was amazed.
Within just two minutes I was approached by Tall Green Man.
Happy with their quote, which I have now accepted.
Thank you so much
I now am waiting to see the results.
Hi there Judith,
Thanks for your review,
We're glad to hear that we could help you with your search!
Kind regards,
The Bark Team
Very dissatisfied with the company. We paid Rs. 4,500/- but not a single lead was worthwhile. When we wrote to company, they said amounts are not refundable. We strongly recommend that customers beware of this fraud company and not to pay a single penny. Don't throw your hard earned money in front of rogues!
Hi Girish,
We tried to reach out to you directly regarding your review, however we received no response.
If you would like to understand more about our platform and receive support, please email us directly at team@bark.com.
Kind regards,
The Bark Team
Simply not what is being advertised and a waste of time and money. If you're lucky enough to even get a conversation, you get a grumpy person fed up with calls or someone who will waste your time.
The leads we were provided were either time wasters who did not want to spend anything. This service is sold as "potential clients waiting to speak to you" and most we spoke to were fed up with the calls they were getting through Bark. Those that didn't cancel out calls, fail to respond to emails or simply be rude to us, wanted to spend next to nothing and were of the view "I can do this myself for nothing".
Poor quality leads from the bottom of the pond.
Hi Darren,
We're sorry to hear that you had this experience.
The open nature of our platform means we can't guarantee conversion of all leads, however professionals regularly achieve a return on investment with us.
Please do email us at team@bark.com - we have added many new features since you last used us and have some great deals available. We hope that we can help your business grow.
Kind regards,
The Bark Team
They gave me false lead and numbers false information, when confronted with this and asked for a refund they stated they were a commission based company and its to hard to give credit back, im like im a small company and dont have the extra funds ti spend on frauds
Hi Crystal,
We're sorry to hear that you feel this way, but we refute the claims that you have made against our business.
We tried to reach out to you directly however we received no response.
If you would like to understand more about our platform and receive support, please email us directly at team@bark.com.
Kind regards,
The Bark Team
Bark is a scam - All the leads I called were either already signed or cancelled by the poster. When I contacted Bark to take this up, they simply said the clients are entitled to sign with another consultant.
Hi there Shaun,
We're sorry to hear that you feel this way, but we refute the claims that you have made against our business.
We tried to reach out to you directly however we received no response.
If you would like to understand more about our platform and receive support, please email us directly at team@bark.com.
Kind regards,
The Bark Team
Sounds good, but small business get ripped off, they guarantee business or more credits. They refuse to refund your money if no confirmed leads. This company is global and making millions by scamming off business with no returns.
Hi there,
We're sorry to hear that you feel this way, but we refute the claims that you have made against our business.
We tried to reach out to you directly however we received no response.
If you would like to understand more about our platform and receive support, please email us directly at team@bark.com.
Kind regards,
The Bark Team
On several occasions I have used credits to apply for jobs that are posted on the app right away. Upon trying to contact the clients the line rings out with no answer. I have also tried to add the customers on What's app and not even the messages are delivered. This is happening far too often. Paying for a service to receive leads but most leads are fake.
Hi there Robert,
We're sorry to hear that you have had issues with some leads. All leads are screened by an automated system, and we have a credit return policy which covers any contact details which are not working. We feel this is the fairest system we can have as we are not a commission based system that guarantees work, and only provide contact details for enquiries placed with us.
Please email us at team@bark.com to report any leads with non-working contact information within the last 2 weeks,
Kind regards,
The Bark Team
I am impressed with my experience at Anchor Therapy Clinic and would suggest people to choose this particular avenue of therapy. The gentleman contacted me immediately after my inquiry and I was able to make an appointment with in a couple days of initial contact.
Hi Jessica,
Thank you so much for your review,
We're glad to hear that we could help connect you with Anchor Therapy Clinic.
If you would also like to leave this company a review, just login to your Bark.com account and click on their profile page.
Kind regards,
The Bark Team
My business E&M security and event management london is registered on bark, we pay £24 odd for a professional status and still have to pay for leads. Leads emailed daily and some don't look legit. Can't respond to leads without buying an expensive credit package.
Hi there Steven,
We're sorry to hear that you were unaware that credits were needed to use our service.
Credits allow professionals to purchase the contact details of leads, whilst Elite Pro (the monthly subscription service you mentioned) highlights you to potential customers more often, and also allows them to see your contact information in advance of buying a lead.
We would be happy to explain our service in more detail - please call us on 0203 697 0237.
Kind regards,
The Bark Team
We take the hassle out of finding the right professional for any job. Whether you’re looking for a cleaner in Nottingham, a web design in Boston or a personal trainer in Auckland - with over 2000 professional services in 8 countries, you’re bound to find the perfect professional for your project on Bark. Simply tell us what you need and will send you a list of professionals - for free!
Need new customers? We’ve helped thousands of businesses of all sizes keep find new clients. We’re passionate about helping businesses of all sizes find customers for life.
Life’s better with Bark.
Business History
January 2015 - Website launches to the public
February 2015 - Acquisition of Skillpages
May 2016 - 100,000th Bark
February 2017 - 100,000 professionals now registered
April 2017 - Launched in the US
December 2017 - Millionth Bark placed
September 2018 - Move into our state of the art HQ in Paddington, London after outgrowing 6 previous offices
January 2019 - Customer Success team moves to 7 day a week
February 2019 - Launch in Canada, Ireland and South Africa
March 2019 - Reach 500,000 professionals registered
July 2019 - New branding and fully upgraded website launched
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi there Marion,
Thank you so much for your review,
We are very glad to hear that you are getting a return on investment. We would of course like to help you make a profit, so please do contact us at team@bark.com for our best hints and tips for making the most of our platform.
We do the best amount of screening we can considering the size of our online company and hope to continue to improve on this as we grow. As you say, we will always return credits for leads where there has been an issue.
If we can help any further, please let us know.
Kind regards,
The BarKk Team