Bank of America

Worst bank to work with. They will charge you for any thing, including card replacements. I've had cards last 3 months and the chip stops working and they charge you for that. They will take 2-4 business days to post my paycheck. I had deposited a check and payed rent my balance went below the minimum while the check posted and still got charged. Call them for any issue and will be on hold for over 40 min! Insane how unhelpful they are!

Over the past 30 years that I have had an account with Bank of America, it continues to surprise me that they still employ extremely unapologetic people in their call centers. Bank of America charges all kinds of fees including a $12.00 fee if you do not keep a daily balance of $1,500.00 in your checking account. They over charge the customer for ordering new checks and also charge expensive fees if you do not keep a certain amount in your savings as well. They are typically rude over the phone and are quite short when customers are in distress over an unexpected fee. I am shopping for another bank/credit union at the moment. I am tired of the hassle. Good Luck to all of us who still use this financial institution.

After experiencing hurricane Ian. I reached out to Bank of America for a credit increase. I spoke with two representatives only to be denied. We're is your compassion or empathy. I hope their top executives or CEO and VP never deal with a major disaster. My thoughts and prayers to fellow Floridians this bank is the worst!

Open a bank account with a deposit online on a Thursday. I received my welcome letter and my debit card by that next Wednesday. Thursday morning my account was closed. No email no warning nothing just money lost in the account and promised to be mailed to me later. My reason for opening on online account was because all the banks in my area are understaffed and have lines out the front door. They have completely made me lose faith in all banks. Heads up communication goes a long way and before you take someone's money if there is no illegal activity in the account there should be fair warning.

Bank of America Customer Service is awful. I can honestly say this bank is definitely the worst. I'm am constantly having issues with them and they just don't care. My credit card was hacked and I got one unknown transaction with $300. After calling, spending many many days on the phone to communicate with multiple customer service agents, that amount is still on my transaction and it affected my credit score extremely fast. My credit score decreased 107 points because of that amount. So hopefulnessing and frustrating with them. I haven't thought I can hate any bank like Bank of America.
I am happily closing my account and never looking back if they were able to solve that issue.

Totally WOKE BOA is using a bank code to discriminate against those engaged in legal businesses related to firearms and ammunition. Further they give lower mortgage interest rates to minorities thus discriminating against those not considered minorities. The interest they pay on savings accounts, money market accounts and CDs are lower than many. They are not friendly towards hard working middle class Americans.

My review is a review of any bank but since i am a BOA customer i will write it here. I think that most people myself included think banks are for our convenience. When in fact they are no different than a business who wants your money and they are the monitors for the government. My examples you put money in them, they make 5% from your money and give you. 5%. They find ways to charge you fees for all trans actions and anything they think will fly without being checked. Everyone has instant access to your money except you the so called customer. They sell products that they don't even believe in i. E. cashier checks, certified checks, bonds. When you have any interaction with them they are condescending and rude.

This is one crooked company. I mailed a credit card payment to them in plenty of time. However, they either did not receive it or it was posted late. Instead of contacting me, they closed my account and reported me to the 3 Credit Bureaus. This was the FIRST late payment they had ever recorded for me. No explanation, no letter, no phone call. My credit score was lowered by 80 points thanks to this sorry bank. I called and called and called Bank of America. Nobody I talked to knew what they were doing; including "management".

I own multiple businesses and have used multiple banks over the years. Bank of America is 100% the worst. They allowed $2,600 to be fraudulently removed from my account, and have been uncooperative about helping me get the money back. As someone who works very hard for her money, I want it to be respected, safe, and I would like to not feel like just a number. I began in search of others who have dealt with the same thing with them, and I have come across hundreds of people in the same boat. They also claim there is no response from the bank, and no communication. I would highly suggest taking your money elsewhere to make sure it is safe.

Within three days of receiving my debit card I went and deposited $XXX amount of money. Two days after the deposit was mad I was told my account had been closed and I needed to wait 7-10 business days for a cashiers check in order to receive my funds. What about the direct deposit that is supposed to hit my account in a day or two? "Well it'll probably be rejected and you'll have to contact them". Once again that is an inconvenience for me! Why should I have to contact them when my account was closed without proper notice only two days after making a deposit.

Now charging $12-15 monthly fees for each checking account with daily balance below $1500. Doesn't take into account savings balance or any other account balances. Been a customer for 40 years. Disgraceful. Finding another bank.

I have had accounts with Bank of America for over 30 years. Their customer service and strict fees have caused me to end my relationship with them. Unfortunately, they have forgotten how important a relationship with those who bank with them is to maintaining a customer base. There are so many better options that will value your business.

They are explicitly horrible. And the long wait just on the phone for a live representative. I could cook dinner, take a shower and watch a short show and I still waiting for a live agent. Never will I deal with Bank of America. JP Morgan chase is far superior than BOA. Their customer service is top notch

I am so sick and tired of all the BS of BoA. The hours change to open at 10 now. 10 to 4. How about for people that work? No drive through, no night drop. I have to show an ID every single time to deposit just $50 in a business account. I don't own the business I only work there. I forgot my ID today. Nope can not make a business deposit. Out of 5 banks that I make cash deposits, BoA is the only one who makes me show my ID. For a business account, not a personal account. Not even my account but I still have to show ID. I will be so happy when my bosses change their business accounts to any other bank except BoA. 13 people standing in line with one teller. Trying to take 90 year old ladies out to teach them the atm. Seriously you think it's safe for little old ladies to be out using the atm? Well BoA does. BoA. If I could leave 0 stars I would. Over the past few years they have got less and less customer service. They SUCK! Thank you

I'm a boomer, and as such, not a fan of doing things online. My account was hacked so I went into the branch at 5001 S, Florida. Alex Cruz was so kind and had so much patience. We need more people like her on the planet. Job well done B of A on hiring her!

They charge you to use your money and it takes forever to talk to someone. They're systems look like they were created 20 years ago and are not up to date. Not easy to use or understand how they are moving your money around. Iv overpaid because they can't track a simple transaction. I have 4 banks I use, now I'm down to 3 because I will tell as many people I know not to use bank of awful. I have other reasons buts what the point, this bank just sucks.

If I can get a zero star i will but not ugh. Bank of America sucks, usually every month i get a new credit card make no sense at all, that's not what I want. Just sucks. Pissed me off already err sucks. When i called one of the lady answered, and said it haven't post yet so i can't do anything. And i called second time, & one on the guy answered and said will ship a new credit card to me.