Banggood Reviews Summary
Banggood has a rating of 1.9 stars from 3,248 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Banggood most frequently mention customer service, tracking number and credit card. Banggood ranks 29th among Electronics sites.
Instant Feedback
El envio fue bastante rápido, lo esperado viniendo desde mi pais. La impresora, de momento perfecto.
Easy to use website & fast delivery in a week from overseas. Good value & happy with quality.
Second time i am ordering from you, this time the delivery was faster! Thank you very much
Everything clear to see, you have a huge variety of stuff, keep up the good work! Thank you!
After sending no fewer than 30 emails cancelling an order the first within 2 minutes, 3 weeks later I have yet to get an intelligent response, shoot I have yet to get a response of any form. If this is the kind of service you want, deal with BANGGOOD
Dear customer,
Thank you for choosing Banggood and we apologize for any inconvenience caused.
Regarding your concern, we already contacted you via message, Would you mind to checking your inbox, if you did not find our message please do not hesitate to contact us at vipservice@banggood.com.
Best regards,
Banggood Team
Até agora, grandes compras, sem problemas! Bem satisfeito!
Dear customer,
Thank you for sending such a kind and enthusiastic comment.
Have a nice day!
Até agora, grandes compras, sem problemas! Bem satisfeito!
It was pretty good! I had to order from CN instead of FR because it was out of stock they said it would take 10-15 days, but it was here within 6 business days absolutely amazing. Overall i was absolutely satisfied!
It was pretty good! It was just annoying to see that I couldn't order from some places because they were out of stock, but overall it was amazing!
Delivery good, description thou of products needs more elaborate to find easy
Delivery good, description thou of products needs more elaborate to find easy
I just spoke with my son he said you shipped the wrong sizes on both coats! I ORDERED 2 COATS SIZE XXL and you shipped size SMALL!
I want my money refunded or I'll file a complaint to Better Business Bureau! Credit my card today!
Dear customer,
Thank you for taking the time to leave your comment.
According to our warranty policy, if one or more of the products you received shows quality issues or received the wrong product within the warranty period, you can contact us at first and you can also choose to return it to receive a form of compensation. You can refer this link to know more about our warranty policy: https://www.banggood.com/Search_hl103_at1168
We take the security of your personal information very seriously, you could contact us at vipservice@banggood.com
Best regards,
Banggood Team
Again, no discount given, WHY DO YOU OFFER DISCOUNT AND THEN DENY IT! I liked the items i just bought for my son & grandsons but I dont think I'll buy anything else since you do not comply with your orders! Thank you.
Quick and easy. Pity about some of the products not being able to ship to my country
Quick and easy. Pity about some of the products not being able to ship to my country
Shipping has improved and the quality for a price is there..
Shipping has improved and the quality for a price is there..
Sometimes information from the stores are not clear enough, need more clarity for a better user experience.
Sometimes information from the stores are not clear enough, need more clarity for a better user experience.
Excellent product and very fast delivery, absolutely no problems with the product
Easy to use site and many interesting things to shop for at fair prices.
Easy to use site and many interesting things to shop for at fair prices.
I made the order long time ago and they told me that they will restock on the 22nd of February I get in touch with them and they told me that they will restock on the 23rd so today I asked them and they said that they will restock on the 8th of March, Is my first order to them and the last, I will cancel my order and hopefully refund me cause to be honest I'm afraid they are scamming company
Dear customer,
Thank you for taking the time to leave your comment.
We're sorry to hear that you are feeling ripped off but can assure you that we are a legitimate business and operate ethically with our customer's needs in mind.
The package has not been sent out may be because the supplier did not provide the goods in time.
We truly sorry for any inconvenient it caused.
In order to solve your problem, you can contact us at vipservice@banggood.com
Best regards,
Banggood Team
Used it first time and it was simple and straightforward. Will use again of course and I recommend for sure.
Dear customer,
Thank you for sending such a kind and enthusiastic comment.
Have a nice day!
Used it first time and it was simple and straightforward. Will use again of course and I recommend for sure.
This order is a replacement of an earlier order of a H P Petrol Fuel pump that was unsatisfactory. Email sent to Banggood.com 5th January 2021I
( I will not be recommending Banggood to buyers who require Car parts, as Banggood's Waranty will not cover out of pocket costs towards charges that are created after a Faulty part has been installed in a vehile) Very disapointed X customer!
Dear customer,
Thank you for placing an order with Banggood.
We apologize for your dissatisfaction with our services and solutions
According to our warranty policy, if one or more of the products you received shows quality issues within the warranty period, you can choose to return it to receive a form of compensation. The bearer of the freight will be stipulated according to the specific issues of the specific product. You can refer this link to know more about our warranty policy: https://www.banggood.com/Search_hl103_at1168
We cherish every custome's the opinions and suggestions, and will submit to relevant departments for inspection, continue to provide and improve the quality of our services and products.
We sincerely hope you can give us a chance to fix this issue and give you a satisfactory solution. If you have any questions, please do not hesitate to contact us at vipservice@banggood.com
Best regards,
Banggood Team
This order is a replacement of an earlier order of a H P Petrol Fuel pump that was unsatisfactory. Email sent to Banggood.com 5th January 2021
Most often things are OK but several pieces has been damaged beyond use (so for my sharpening diamond plates - they were so badly hit during transport that I just throw them away)!
Dear customer,
Thank you for taking the time to leave your comment.
We do our best to ensure that the products shipped to our customers are in their best conditions. During long-term transportation, this product may be bumped many times, resulting in damage to the packaging.
According to our warranty policy, if one or more of the products you received shows quality issues within the warranty period, you can contact us at first and you can also choose to return it to receive a form of compensation. You can refer this link to know more about our warranty policy: https://www.banggood.com/Search_hl103_at1168
We take the security of your personal information very seriously. If your product turns out to be broken or defective, you could contact us at vipservice@banggood.com
Best regards,
Banggood Team
Your screen type is very hard to read it does not have enough contrast
Dear customer,
Thank you for placing an order with Banggood.
We're really sorry about the order issues you experienced.
We cherish every custome's the opinions and suggestions. Could you please share more valuable opinions with us?
Based on customer shopping experience and opinions, we will continuously to improve our website, products and customer services.
You are our very important customer, if you require any more further information or assistance, please do not hesitate to contact us at vipservice@banggood.com
Best regards,
Banggood Team
Your screen type is very hard to read it does not have enough contrast
Items are good products! Excellent delivery time for small items. Thanks!
Got it done in spite of not ordering for longtime!
Ok, todo excelente. Un buen producto de gran calidad y relación precio /calidad. Muchas gracias
About the Business
Online Shopping China the best bang for your buck, provides cool electronics gadgets, toys, cell phones, vr headset, 3d printer, tv box, home decor, apparel at great prices.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Similar businesses you may also like
See more Electronics Businesses
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear customer,
Thank you for sending such a kind and enthusiastic comment.
Have a nice day!