Banggood has a rating of 1.9 stars from 3,248 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Banggood most frequently mention customer service, tracking number and credit card. Banggood ranks 29th among Electronics sites.
Serviço eficiente, com produtos de boa qualidade e que inspira confiança.
Serviço eficiente, com produtos de boa qualidade e que inspira confiança.
Bought two drones from Banggood, both's transmitter were defective.
BG refused any warranty claim, no refund, no replacement, no repair.
Email conversation was rude from their side, they said there is no warranty under their policy!
Never ever BG again!
O referido material superou as minhas espectativas, no entanto faltaram as instruções de programação.
Geralmente boa eficiente, mas com transporte demorado
The box holding the purifier I ordered was too thin. It arrived bent.
No option to continue in English
The translation into Hebrew is unclear sometimes
Commande passée rapidement j'attends la livraison
Fiabilité
Plusieurs centaines de commandes passées et je n'ai jamais du introduire un "claim"
It's not obvious if my $20 bonus has been used. Has it?
Dear Customer
Thank you for choosing Banggood and we apologize for any inconvenience caused.
There are three coupons for the new user:
Coupon$3:Order over $20 all categories
Coupon$5: Order over $50 all categories
Coupon $12: Over $50 for fashion categories
More details of the new user's coupons: https://www.banggood.com/New-User-Zone.html
If you require any more further information or assistance, please do not hesitate to contact us at vipservice@banggood.com
Best regards,
Banggood Team
It's not obvious if my $20 bonus has been used. Has it?
V pohode. Nájdeš všetko čo potrebuješ a rýchle dodanie.
Thank you for your prompt feedback on all matters, as well as your very swift delivery and great products.
Thank you for your prompt feedback on all matters.
First time here - all looks very good. The prices were very affordable and there was plenty to choose from. Thanks!
Dear customer,
Thank you for taking the time to leave your comment.
We will do our best to ensure that the products shipped to our customers are in their best conditions. And deliver it to our customer as soon as possible.
We take the security of your personal information very seriously. If you have any questions, you could contact us at vipservice@banggood.com
Best regards,
Banggood Team
Ordered fist purchase from Banggood. Expectations were not great due to the mess of Brexit re. Post to Ireland. Pleasantly surprised
Item arrived on time. Remained informed by Bangkok on progress at all stages
Very happy with item.
Dear customer,
Thank you for taking the time to leave your comment.
We will do our best to ensure that the products shipped to our customers are in their best conditions. And deliver it to our customer as soon as possible.
We take the security of your personal information very seriously. If you have any questions, you could contact us at vipservice@banggood.com
Best regards,
Banggood Team
So far so good sharpened all my meat knifes does an excellent job easy to use
Dear customer,
Thank you for sending such a kind and enthusiastic comment.
Have a nice day!
This is my absolutely first kit. I am very satisfied. However there are a few points I would like to mention.
1 The kit does not come with all the electronics that are needed. It comes only with the servo and the engine.
2 The instruction manual leaves a bit to be desired. Not the easiest to follow. Fortunately, I found the right guide on Youtube, by RC modders.
3 Be careful with the screws. The heads can easily strip out, and also use the right srews for each part.
Lastly, and this is very positive, my kit came with extra axels of metsal! And an alternative engine, much bigger and stronger. I am very grateful for that!
All in all, it is a nice kit, carefully made with a lot of nice touches. If you buy it, I hope you enjoy your build.
Sincerely,
Alicia from Sweden
Dear customer,
Thank you for sending such a kind and enthusiastic comment.
Have a nice day!
This is a beautiful computer, well made, and has high specificaitons at a remarkably cheap price. It arrived quickly and was very easy to set up. Thank you!
Quick considering it had to come from China. Product works very well... I am happy.
Dear customer,
Thank you for sending such a kind and enthusiastic comment.
Have a nice day!
This is my first purchase from this site and I hope it is a good experience for me.
Thankful.
Dear customer,
Thank you for taking the time to leave your comment.
We will do our best to ensure that the products shipped to our customers are in their best conditions. And ship it once we gather up all the items, do strict quality-control tests and carefully package the items.
We take the security of your personal information very seriously. If you have any questions, you could contact us at vipservice@banggood.com
Best regards,
Banggood Team
This is my first purchase from this site and I hope it is a good experience for me.
Thankful
After looking at numerous heli's and reviews for a beginner (ME)
Align's 450LP ARTF was the BEST...
Banggoods price was unbeatable...
Anyone interested in purchasing a helicopter.
I highly recommend Align's 450LP ARTF (for the beginner)
Just install the tail boom (easy as) everything else is ready to go
It's an AWESOME heli and BANGGOOD had the best deal around.
Delivery was earlier than expected
HAPPY CUSTOMER
Looked for type of helicopter I was after Trex 450LP RTF EASY AS
Easy interface made shopping a pleasant experience, delivery times impressive given the current pandemic situation.
Collection centre, very friendly and proficiant
Dear customer,
Thank you for sending such a kind and enthusiastic comment.
Have a nice day!
Easy interface made shopping a pleasant experience
Recibí el artículo descosido en dos partes.
Dear customer,
Thank you for taking the time to leave your comment.
According to our warranty policy, if one or more of the products you received shows quality issues within the warranty period, you can contact us at first and you can also choose to return it to receive a form of compensation. You can refer this link to know more about our warranty policy: https://www.banggood.com/Search_hl103_at1168
We take the security of your personal information very seriously, you could contact us at vipservice@banggood.com
Best regards,
Banggood Team
Bue pedido y buen servicio y precio inmejorable
Pendiente de un pedido anterior que ni se ha enviado y hace mas de 15 dias
Answer: There customer service is horrible.
Answer: Best thing you can do with Banggood is AVOID THEM LIKE THE PLAUGE
Answer: Dear Efren R, all most products are made in China. Banggood is aimed at choosing the best supplier and product for customer from all over the world. Welcome to place an order. Thank you so much!
Answer: I've ordered over 20 items from Banggood and only had problems with two, in both cases their customers services sent me a replacement promptly. I had to send them a picture and short video of the problem. I wasn't asked to return the faulty item. One one occaision I was sent a discount voucher as well to compensate me for the inconvenience. A measure of how good a company is, is how well they deal with problems, so far customer service has been first class. Terry
Answer: Don't take their timing to being the truth. They take more time than they are suppose to. You keep trying to contact them, and they seem not to care or take what you say to their consideration. I'm sorry, but this site is horrible. I hate it and will never ordering anything off here again. I learned my lesson.
Answer: I have to say, I agree with John S. They will ask you to send the item back, after making you send them pics and video etc. but I very much doubt you will get any refund or replacement. They agreed to give me a refund on items that were not delivered but to date, I have not received the refund so I have now given up and I also tell everyone I can not to deal with these crooks. I would imagine that the cost of sending the goods back to China will outweigh the value of the goods. If I were you, I would cut my losses and not buy from them again. You can see from most of the reviews left by others that you will most likely be wasting your time and effort. They don't even bother replying to your emails and when you contact their online chat, they tell you that they haven't received your emails. This has to be the worst company I've ever had the misfortune of dealing with.
Answer: My shipments took 3 months to New Mexico, and they lose tracking ability after a certain point. It took 3 weeks just to get it to the Chinese customs office. All items broke down within weeks, and one caught fire.
Answer: Don't worry Dean, Katherine from Banggood will probably make a comment along the lines of "Sorry for your unhappy experience at Banggood." My experience with them was such a hassle, I don't know what the quality of their products is like though because my orders were still processing weeks later even though they had been paid for. Out of stock they finally told me when in reality it was a discontinued line and they were still advertising them and still taking the payments for them. Untrustworthy and rude was my experience. Good luck with getting any satisfaction from them.
Answer: I find that very dubious, it has never happened to me on any site. Personally, I would look elsewhere. It is not worth the risk.
Answer: Dear rodrigo m, we are very sorry to hear that your parcel didn't arrive. Could you please tell us your order number, so we can have a check?
Online Shopping China the best bang for your buck, provides cool electronics gadgets, toys, cell phones, vr headset, 3d printer, tv box, home decor, apparel at great prices.
Dear customer,
Thank you for placing an order with Banggood.
We're really sorry about the order issues you experienced.
According to our warranty policy, if one or more of the products you received shows quality issues within the warranty period, you can choose to return it to receive a form of compensation. You can refer this link to know more about our warranty policy: https://www.banggood.com/Search_hl103_at1168
We take the security of your personal information very seriously, you could contact us at vipservice@banggood.com
Best regards,
Banggood Team