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BanggoodReviews 3,248

1.9
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Banggood Reviews Summary

Banggood has a rating of 1.9 stars from 3,248 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Banggood most frequently mention customer service, tracking number and credit card. Banggood ranks 29th among Electronics sites.

service
549
value
1,258
shipping
1,268
returns
264
quality
1,260
This company responds to reviews on average within 17 days

Instant Feedback

123,166 reviews
Portugal
1 review
0 helpful votes
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Qualidade
February 20, 2021
Updated review

Serviço eficiente, com produtos de boa qualidade e que inspira confiança.

Date of experience: February 20, 2021

Serviço eficiente, com produtos de boa qualidade e...
September 19, 2020
Previous review

Serviço eficiente, com produtos de boa qualidade e que inspira confiança.

Date of experience: September 19, 2020
Ireland
1 review
0 helpful votes
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Warranty refused!
March 22, 2021

Bought two drones from Banggood, both's transmitter were defective.
BG refused any warranty claim, no refund, no replacement, no repair.
Email conversation was rude from their side, they said there is no warranty under their policy!
Never ever BG again!

Date of experience: February 20, 2021
Katherine L. Banggood Rep
over a year old

Dear customer,

Thank you for placing an order with Banggood.
We're really sorry about the order issues you experienced.

According to our warranty policy, if one or more of the products you received shows quality issues within the warranty period, you can choose to return it to receive a form of compensation. You can refer this link to know more about our warranty policy: https://www.banggood.com/Search_hl103_at1168

We take the security of your personal information very seriously, you could contact us at vipservice@banggood.com

Best regards,
Banggood Team

Portugal
1 review
0 helpful votes
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Módulo Temporizador Programável
February 20, 2021
Updated review

O referido material superou as minhas espectativas, no entanto faltaram as instruções de programação.

Date of experience: February 20, 2021

Geralmente boa eficiente, mas com transporte demorado
December 1, 2020
Previous review

Geralmente boa eficiente, mas com transporte demorado

Date of experience: December 1, 2020
Israel
1 review
0 helpful votes
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Damaged goods
February 20, 2021
Updated review

The box holding the purifier I ordered was too thin. It arrived bent.

Date of experience: February 20, 2021

No option to continue in EnglishThe translation into...
January 10, 2021
Previous review

No option to continue in English
The translation into Hebrew is unclear sometimes

Date of experience: January 10, 2021
France
1 review
0 helpful votes
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Sarisfait
February 19, 2021
Updated review

Commande passée rapidement j'attends la livraison

Date of experience: February 19, 2021

Bien et rapide pour la commande
January 21, 2021
Previous review

Bien et rapide pour la commande

Date of experience: January 21, 2021
Belgium
1 review
0 helpful votes
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Si on a un problème, Banggood fait un maximum pour le solutionner.
February 19, 2021
Updated review

Fiabilité
Plusieurs centaines de commandes passées et je n'ai jamais du introduire un "claim"

Date of experience: February 19, 2021

Fiabilité
January 21, 2021
Previous review

Fiabilité

Date of experience: January 21, 2021
GB
1 review
0 helpful votes
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GOOD SERVICE, GOOD PRICE
February 19, 2021
Updated review

It's not obvious if my $20 bonus has been used. Has it?

Date of experience: February 19, 2021
Katherine L. Banggood Rep
over a year old

Dear Customer

Thank you for choosing Banggood and we apologize for any inconvenience caused.

There are three coupons for the new user:
Coupon$3:Order over $20 all categories

Coupon$5: Order over $50 all categories

Coupon $12: Over $50 for fashion categories

More details of the new user's coupons: https://www.banggood.com/New-User-Zone.html

If you require any more further information or assistance, please do not hesitate to contact us at vipservice@banggood.com

Best regards,
Banggood Team


It's not obvious if my $20 bonus has been used
February 15, 2021
Previous review

It's not obvious if my $20 bonus has been used. Has it?

Date of experience: January 16, 2021
Slovakia
1 review
0 helpful votes
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Radosť nakupovať
February 19, 2021
Updated review

V pohode. Nájdeš všetko čo potrebuješ a rýchle dodanie.

Date of experience: February 19, 2021

V pohode..
January 8, 2021
Previous review

V pohode..

Date of experience: January 8, 2021
South Africa
1 review
1 helpful vote
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A great shopping experience
February 19, 2021
Updated review

Thank you for your prompt feedback on all matters, as well as your very swift delivery and great products.

Date of experience: February 19, 2021

Thank you for your prompt feedback on all matters
January 15, 2021
Previous review

Thank you for your prompt feedback on all matters.

Date of experience: January 15, 2021
Ireland
1 review
0 helpful votes
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First time buying - I'm pleased with this website!
February 18, 2021
Updated review

First time here - all looks very good. The prices were very affordable and there was plenty to choose from. Thanks!

Date of experience: February 18, 2021
Katherine L. Banggood Rep
over a year old

Dear customer,

Thank you for taking the time to leave your comment.

We will do our best to ensure that the products shipped to our customers are in their best conditions. And deliver it to our customer as soon as possible.

We take the security of your personal information very seriously. If you have any questions, you could contact us at vipservice@banggood.com

Best regards,
Banggood Team


First time here
January 22, 2021
Previous review

First time here - all looks very good. Thanks!

Date of experience: January 22, 2021
Ireland
1 review
0 helpful votes
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Delivery to Ireland excellent.
February 18, 2021
Updated review

Ordered fist purchase from Banggood. Expectations were not great due to the mess of Brexit re. Post to Ireland. Pleasantly surprised
Item arrived on time. Remained informed by Bangkok on progress at all stages
Very happy with item.

Date of experience: February 18, 2021
Katherine L. Banggood Rep
over a year old

Dear customer,

Thank you for taking the time to leave your comment.

We will do our best to ensure that the products shipped to our customers are in their best conditions. And deliver it to our customer as soon as possible.

We take the security of your personal information very seriously. If you have any questions, you could contact us at vipservice@banggood.com

Best regards,
Banggood Team


Good
February 4, 2021
Previous review

Good

Date of experience: February 4, 2021
Canada
1 review
0 helpful votes
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Knife sharpener
February 18, 2021
Updated review

So far so good sharpened all my meat knifes does an excellent job easy to use

Date of experience: February 18, 2021
Katherine L. Banggood Rep
over a year old

Dear customer,

Thank you for sending such a kind and enthusiastic comment.

Have a nice day!


So far so good
January 1, 2021
Previous review

So far so good

Date of experience: January 1, 2021
Sweden
1 review
0 helpful votes
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A good product.
February 18, 2021
Updated review

This is my absolutely first kit. I am very satisfied. However there are a few points I would like to mention.
1 The kit does not come with all the electronics that are needed. It comes only with the servo and the engine.
2 The instruction manual leaves a bit to be desired. Not the easiest to follow. Fortunately, I found the right guide on Youtube, by RC modders.
3 Be careful with the screws. The heads can easily strip out, and also use the right srews for each part.
Lastly, and this is very positive, my kit came with extra axels of metsal! And an alternative engine, much bigger and stronger. I am very grateful for that!
All in all, it is a nice kit, carefully made with a lot of nice touches. If you buy it, I hope you enjoy your build.
Sincerely,
Alicia from Sweden

Date of experience: February 18, 2021
Katherine L. Banggood Rep
over a year old

Dear customer,

Thank you for sending such a kind and enthusiastic comment.

Have a nice day!


So far so good
January 14, 2021
Previous review

So far so good.

Date of experience: January 14, 2021
Australia
1 review
0 helpful votes
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Computer for grandson beginning secondary school
February 17, 2021
Updated review

This is a beautiful computer, well made, and has high specificaitons at a remarkably cheap price. It arrived quickly and was very easy to set up. Thank you!

Date of experience: February 17, 2021

No problemsso far
February 2, 2021
Previous review

No problemsso far

Date of experience: February 2, 2021
Utah
1 review
0 helpful votes
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Good product
February 17, 2021
Updated review

Quick considering it had to come from China. Product works very well... I am happy.

Date of experience: February 17, 2021
Katherine L. Banggood Rep
over a year old

Dear customer,

Thank you for sending such a kind and enthusiastic comment.

Have a nice day!


Easy and quick
August 26, 2020
Previous review

Easy and quick

Date of experience: August 26, 2020
Sweden
1 review
0 helpful votes
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Hello, It is good but why not get approved to buy more items?
March 19, 2021
Updated review

This is my first purchase from this site and I hope it is a good experience for me.
Thankful.

Banggood attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: February 17, 2021
Katherine L. Banggood Rep
over a year old

Dear customer,

Thank you for taking the time to leave your comment.

We will do our best to ensure that the products shipped to our customers are in their best conditions. And ship it once we gather up all the items, do strict quality-control tests and carefully package the items.

We take the security of your personal information very seriously. If you have any questions, you could contact us at vipservice@banggood.com

Best regards,
Banggood Team


This is my first purchase from this site and I hope...
February 12, 2021
Previous review

This is my first purchase from this site and I hope it is a good experience for me.
Thankful

Date of experience: January 13, 2021
Australia
1 review
0 helpful votes
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Trex 450LP
February 16, 2021
Updated review

After looking at numerous heli's and reviews for a beginner (ME)
Align's 450LP ARTF was the BEST...
Banggoods price was unbeatable...
Anyone interested in purchasing a helicopter.
I highly recommend Align's 450LP ARTF (for the beginner)
Just install the tail boom (easy as) everything else is ready to go
It's an AWESOME heli and BANGGOOD had the best deal around.
Delivery was earlier than expected
HAPPY CUSTOMER

Date of experience: February 16, 2021

Looked for type of helicopter I was after Trex 450LP...
December 31, 2020
Previous review

Looked for type of helicopter I was after Trex 450LP RTF EASY AS

Date of experience: December 31, 2020
South Africa
1 review
0 helpful votes
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Heat shrink wine bottle tops
February 16, 2021
Updated review

Easy interface made shopping a pleasant experience, delivery times impressive given the current pandemic situation.
Collection centre, very friendly and proficiant

Date of experience: February 16, 2021
Katherine L. Banggood Rep
over a year old

Dear customer,

Thank you for sending such a kind and enthusiastic comment.

Have a nice day!


Easy interface made shopping a pleasant experience
January 6, 2021
Previous review

Easy interface made shopping a pleasant experience

Date of experience: January 6, 2021
Spain
1 review
0 helpful votes
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Mercancía fallada.
March 18, 2021
Updated review

Recibí el artículo descosido en dos partes.

Banggood attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: February 16, 2021
Katherine L. Banggood Rep
over a year old

Dear customer,

Thank you for taking the time to leave your comment.

According to our warranty policy, if one or more of the products you received shows quality issues within the warranty period, you can contact us at first and you can also choose to return it to receive a form of compensation. You can refer this link to know more about our warranty policy: https://www.banggood.com/Search_hl103_at1168

We take the security of your personal information very seriously, you could contact us at vipservice@banggood.com

Best regards,
Banggood Team


GOOD
January 20, 2021
Previous review

GOOD.

Date of experience: January 20, 2021
Spain
1 review
0 helpful votes
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Tiene un aspecto igual a otros, pero mejor de precio
February 16, 2021
Updated review

Bue pedido y buen servicio y precio inmejorable

Date of experience: February 16, 2021

Pendiente de un pedido anterior que ni se ha enviado...
March 2, 2021
Previous review

Pendiente de un pedido anterior que ni se ha enviado y hace mas de 15 dias

Date of experience: January 31, 2021

About the Business

Online Shopping China the best bang for your buck, provides cool electronics gadgets, toys, cell phones, vr headset, 3d printer, tv box, home decor, apparel at great prices.


banggood.com
Founded in 2005
+410