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Banggood

How would you rate Banggood?
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GB
1 review
0 helpful votes
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Quick transaction. Good price
December 30, 2020
Updated review

Quick transaction. Good price. Delivery time, to be seen.

Date of experience: December 30, 2020
Katherine L. Banggood Rep
over a year old

Dear customer,

Thank you for sending such a kind and enthusiastic comment.

Have a nice day!


Quick transaction. Good price
December 10, 2020
Previous review

Quick transaction. Good price. Delivery time, to be seen.

Date of experience: December 10, 2020
California
2 reviews
0 helpful votes
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I would from buy Banggood again
February 25, 2021
Updated review

It's easy and fast I received the products in a timely manner

Date of experience: February 25, 2021

It's easy and fast
February 13, 2021
Previous review

It's easy and fast

Date of experience: February 13, 2021
Switzerland
1 review
0 helpful votes
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Thumbs up
October 2, 2020
Updated review

Items sit way too long for shipping even taking into account the pandemic

Date of experience: September 2, 2020
Katherine L. Banggood Rep
over a year old

Dear customer,

Thank you for choosing Banggood and we apologize for any inconvenience caused.

About the logistics, there are so many uncontrollable factors like bad weather, customs, inspect security etc., which can cause the item delayed in the shipping way.

We have already contacted you, if the problem has not been solved, please contact us at vipservice@banggood.com

Best regards,
Banggood Team


Items sit way too long for shipping even taking into...
September 7, 2020
Previous review

Items sit way too long for shipping even taking into account the pandemic

Date of experience: August 8, 2020
GB
1 review
6 helpful votes
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No goods sent to me
October 11, 2015

They have taken my money but not sent the goods 3 weeks and still nothing

Date of experience: October 11, 2015
Katherine L. Banggood Rep
over a year old

Dear Val F.,

We are sorry for your unhappy experience at banggood.com.

Could you please tell me the order number of the order you first? I will investigate this case again.

You can also contact me directly to forumservice@banggood.com.

Any problems please keep in contact, I will try my best to solve the problem for you.

Best regards

Banggood Team

Italy
1 review
0 helpful votes
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I buy your items from many years, never had any problem

Date of experience: February 27, 2021
Katherine L. Banggood Rep
over a year old

Dear customer,

Thank you for sending such a kind and enthusiastic comment.

Have a nice day!


I buy your items from many years, never had any problem
January 29, 2021
Previous review

I buy your items from many years, never had any problem

Date of experience: January 29, 2021
New Jersey
1 review
0 helpful votes
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Poor delivery
February 21, 2021
Updated review

You said there was a $20 discount for the first order, where is it?

Banggood attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: January 22, 2021

You said there was a $20 discount for the first order,...
December 17, 2020
Previous review

You said there was a $20 discount for the first order, where is it?

Date of experience: December 17, 2020
GB
1 review
0 helpful votes
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Delivery time
March 1, 2021
Updated review

Good but really need to cut down on delivery time.

Date of experience: March 1, 2021
Katherine L. Banggood Rep
over a year old

Dear customer,

Your positive feedback allows us to know that our efforts are appreciated and you are satisfied with our services.

Have a nice day!


Good
January 12, 2021
Previous review

Good

Date of experience: January 12, 2021
Israel
1 review
2 helpful votes
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I ordered screen cover, and the item arrived damaged (folded)

Date of experience: May 26, 2016
Katherine L. Banggood Rep
over a year old

Dear etay z.,

We are so sorry for the broken item you received.

For the product problem, please contact with us and send us the photos/video evidence of of showing whatever is faulty with the item, we will offer you the reasonable solution after check.

Hoping for your kindly understanding.

Best regards

Banggood Team

Canada
1 review
3 helpful votes
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Ripped Off Part 2
May 26, 2016

Finally, after about 2 months. Received a refund for my undelivered order

Date of experience: May 26, 2016
Katherine L. Banggood Rep
over a year old

Dear Alexander S.,

We are so sorry for your unhappy experience in Banggood.com.

Could you please tell me the orde number and let me have a check? We will investigate the case again and offre you the reasonable solution.

Hoping for your kindly understanding.

Best regards

Banggood Team

GB
1 review
3 helpful votes
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Do not buy from Banggood. You will lose your money.

Date of experience: May 26, 2016
Katherine L. Banggood Rep
over a year old

Dear Richard B.,

We are so regret that you are not satisfied with us.

Could you please tell me the order number and let me have a check? We will investigate the case again and offer you the reasonable solution.

Best regards

Banggood Team

Illinois
1 review
0 helpful votes
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Shipping is a bit slow but at least i got the order!

Date of experience: December 31, 2020
Katherine L. Banggood Rep
over a year old

Dear customer,

Thank you for sending such a kind and enthusiastic comment.

Have a nice day!


Shipping is a bit slow but at least i got the order!
December 15, 2020
Previous review

Shipping is a bit slow but at least i got the order!

Date of experience: December 15, 2020
GB
1 review
0 helpful votes
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General Feedback on Tee-shirt purchase
December 31, 2020
Updated review

All seemed smooth and straight forward with searching for product

Date of experience: December 31, 2020

All seemed smooth and straight forward with searching...
November 30, 2020
Previous review

All seemed smooth and straight forward with searching for product

Date of experience: November 30, 2020
Canada
1 review
0 helpful votes
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Look like a good product
February 2, 2021
Updated review

It's my first experience with banggood will see how it go

Banggood attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: January 3, 2021
Katherine L. Banggood Rep
over a year old

Dear customer,

Thank you for taking the time to leave your comment.

We will do our best to ensure that the products shipped to our customers are in their best conditions. And deliver it to our customer as soon as possible.

We take the security of your personal information very seriously. If you have any questions, you could contact us at vipservice@Banggood.com

Best regards,
Banggood Team


It's my first experience with banggood will see how...
November 29, 2020
Previous review

It's my first experience with banggood will see how it go

Date of experience: November 29, 2020
GB
1 review
0 helpful votes
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Good but not so 4k
December 17, 2020
Updated review

Brilliant fast really impressed apart from the camera

Date of experience: December 17, 2020
Katherine L. Banggood Rep
over a year old

Dear customer,

Thank you for sending such a kind and enthusiastic comment.

Have a nice day!


Brilliant fast really impressed
November 26, 2020
Previous review

Brilliant fast really impressed

Date of experience: November 26, 2020
GB
1 review
0 helpful votes
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Excellent product
March 3, 2021
Updated review

Excellent, very easy to use, great looking product

Date of experience: March 3, 2021
Katherine L. Banggood Rep
over a year old

Dear customer,

Thank you for sending such a kind and enthusiastic comment.

Have a nice day!


Excellent, very easy to use, great looking product
January 3, 2021
Previous review

Excellent, very easy to use, great looking product

Date of experience: January 3, 2021
Australia
1 review
0 helpful votes
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Happy Customer
March 2, 2021
Updated review

Check out was problematic, but got through that eventually.
Product is good.

Date of experience: March 2, 2021

Check out was problematic
February 13, 2021
Previous review

Check out was problematic.

Date of experience: January 14, 2021
Canada
1 review
0 helpful votes
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Good product
January 25, 2021
Updated review

Very good selection with all round great prices and shipping is amazing

Date of experience: January 25, 2021

Great place to shop with great products
December 8, 2020
Previous review

Great place to shop with great products

Date of experience: December 8, 2020
Thailand
1 review
0 helpful votes
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Items are more expensive than lazada, website dose not always work well.

Date of experience: January 2, 2021
Katherine L. Banggood Rep
over a year old

Dear customer,

Thank you for taking the time to leave your comment. Sorry about the inconvenience.

The website slow may be due to poor internet, browser incompatibility, we suggest you refresh the network, change your browser, or change the payment method.

Our products are carefully selected from different suppliers, And they are all cost-effective products, but we will report your questions to the relevant purchasing department.

Based on customer shopping experience and opinions, We will continuously to improve our website, products and customer services.

You are our very important customer, if you require any more further information or assistance, please do not hesitate to contact us at vipservice@Banggood.com

Best regards,
Banggood Team


Items are more expensive than lazada, website dose...
January 4, 2021
Previous review

Items are more expensive than lazada, website dose not always work well.

Date of experience: December 5, 2020
Israel
1 review
0 helpful votes
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Box was damaged and looks bad
February 1, 2021
Updated review

The product is good, but should be wrapper more pretty and solid.

Banggood attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: January 2, 2021
Katherine L. Banggood Rep
over a year old

Dear customer,

Thank you for taking the time to leave your comment.

We will do our best to ensure that the products shipped to our customers are in their best conditions.

We take the security of your personal information very seriously. If your product turns out to be broken or defective, you could contact us at vipservice@Banggood.com

Best regards,
Banggood Team


Simplify please
December 22, 2020
Previous review

Simplify please

Date of experience: November 22, 2020
France
1 review
0 helpful votes
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Good product and vert good quality.
January 2, 2021
Updated review

Very well done site, attractive price. That happiness.

Date of experience: January 2, 2021

Very well done site, attractive price
November 29, 2020
Previous review

Very well done site, attractive price. That happiness.

Date of experience: November 29, 2020

Overview

Banggood has a rating of 1.9 stars from 3,248 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Banggood most frequently mention customer service, tracking number and credit card. Banggood ranks 460th among Electronics sites.

service
549
value
1,258
shipping
1,268
returns
264
quality
1,260
This company responds to reviews on average within 17 days

Instant Feedback

123,166 reviews
+410