Easy to place an order today as with previous orders. Thank you.
Easy to place an order today as with previous orders. Thank you.
Great products, painless order procedure from the comfort of my home.
Great products, painless order procedure from the comfort of my home.
Was easy to navigate the site withe detailed product information.
Dear customer,
Thank you for sending such a kind and enthusiastic comment.
Have a nice day!
Good prices and a great company would definitely recommend them
Great site, never had a problem, good customer service
One problem during the payment (paypal error) - strange. I hope it will be ok
Good choice and nice after sale team
Easy shopping
Delivery times are shorter since postage isn't free anymore.
Dear customer,
Thank you for sending such a kind and enthusiastic comment.
Have a nice day!
The article could be with immediate detailed info
As to power etc.
Dear customer,
Thank for your comment. We appreciate that you let us know how we might better improve our service. We will send your feedback to our related colleagues.
If you have any further suggestion or feedback you could contact us via this email: vipservice@banggood.com. We are glad to communicate with you.
Best regards!
Too little product info
Need voltage regulator for charging batteries
Too little product info
Need voltage regulator for charging batteries
I have shop several things but it takes too long to arrive.
Dear customer,
Thank you for taking the time to leave your comment.
Due to different regions and transportation methods, the transportation time is different.
Here are more details about the shipping time: https://www.banggood.com/Shipping_hl70_at321
Deliveries might be delayed due to unavoidable conditions, like slower customs clearance procedures or poor weather conditions.
If you do not receive your parcel within our shipping time, you can contact us at vipservice@banggood.com
Best regards,
Banggood Team
I have shop several things but it takes too long to arrive.
Seems like there is a lot of issues with your products.
Dear customer,
Thank you for your order and sorry for the inconvenience caused. Sometimes it may need slightly longer time by poor weather conditions, slow customs clearance procedures, strikes or other unexpected circumstances.
If you need any more help for the shipping of your order in the future, please contact our customer service by this email: vipservice@banggood.com We will do the best to help you.
Best regards,
Banggood team
Seems like there is a lot of issues with your products.
Returning for several years now. Very easy and good items
Returning for several years now. Very easy and good items
Sometimes the questionnaires go on and one. Too many questions.
Dear Customer,
Thank you for taking the time to leave your comment.
We cherish every customer's valuable opinions. We will feedback to relevant departments and optimize our website. Look forward to your follow-up attention.
If you require any further information or assistance, you can always contact us via email at vipservice@banggood.com
Best regards,
Banggood Team
Took a long time to deliver but the product is amazing quality
Fine but I was not able to have my coupon at checkout
Fine but I was not able to have my coupon at checkout
Generally OK. Not completely satisfied because I received wrong item for my order *******.
Generally OK. Not completely satisfied because I received wrong item for my order 91187822.
Excelente loja, compro sempre e não me arrependo, mesmo quando tem algum problema (que não é sempre, mas todos estamos sujeitos a isso), logo é solucionado pela equipe de atendimento ao cliente. Sou afiliado da loja e recomendo sempre seus produtos pois sei da qualidade e dos ótimos preços e promoções que oferecem! Frete super rápido e seguro, proporcionam uma ótima experiencia para quem gosta de importar produtos de qualidade com preço justo! Um grande diferencial são suas super promoções e descontos relâmpagos que sem duvidas são as melhores! Forma de pagamento em até 6x no cartão é um diferencial que não se encontra em outras lojas! Em outras palavras estou muito satisfeito com a Banggood e seus produtos, não é atoa que já estou a quase um ano comprando e divulgando sua marca!
Az elsö szél generátor nem érkezet meg, semmi gond nincs ilyen elöforduk. Rendeltem még kettöt, meg is érkezet rendben. Felszereltem, sajnos a 12v az tényleg tizen két voltot csinál. Az akumlátor pedig 13-13,7v náltöltödik. Igy a feltöltöt akumlátor is lemerül... Ha ezt tudom 24v rendelek és elektronikával viszza szabélyzom 13,7v ra. Sajnos szép de szart sem ér. Több rendelésem volt önöktöl, Azok többsége remekül dolgozik Tiszteletel. Gobé
Dear customer.
Thank you for letting us know about your pleasant experience with Banggood.
We will continue to offer you better products and services. Nice day!
Idöbe megérkeztek a rendeléseim. Kevés sérülésel, Köszönöm...
Köszönöm minden rendben jön. Az Árut folyamatosan használom és JÓ..
Curiosidade, não sei porque, quando vem de Espanha os códigos postais alteram. Pode dar chatices.
Ate agora não tenho tido problemas ou situações desagradáveis. Espero continuar senão as compras são bloqueadas ou suspensa até resolução.
Dear customer,
Thank you for sending such a kind and enthusiastic comment.
You are our very important customer, If you require any more further information or assistance, please do not hesitate to contact us at vipservice@Banggood.com
Best regards,
Banggood Team
Ate agora não tenho tido problemas ou situações desagradáveis. Espero continuar senão as compras são bloqueadas ou suspensa até resolução.
Excelente loja, preferencia em comprar na Banggood, atendimento otimo, envio da encomenda rapido e um grande diferencial a embalagem é super protegido diferente de muitas lojas, sem falar no preço e promoções
Answer: There customer service is horrible.
Answer: Best thing you can do with Banggood is AVOID THEM LIKE THE PLAUGE
Answer: Dear Efren R, all most products are made in China. Banggood is aimed at choosing the best supplier and product for customer from all over the world. Welcome to place an order. Thank you so much!
Answer: I've ordered over 20 items from Banggood and only had problems with two, in both cases their customers services sent me a replacement promptly. I had to send them a picture and short video of the problem. I wasn't asked to return the faulty item. One one occaision I was sent a discount voucher as well to compensate me for the inconvenience. A measure of how good a company is, is how well they deal with problems, so far customer service has been first class. Terry
Answer: Don't take their timing to being the truth. They take more time than they are suppose to. You keep trying to contact them, and they seem not to care or take what you say to their consideration. I'm sorry, but this site is horrible. I hate it and will never ordering anything off here again. I learned my lesson.
Answer: I have to say, I agree with John S. They will ask you to send the item back, after making you send them pics and video etc. but I very much doubt you will get any refund or replacement. They agreed to give me a refund on items that were not delivered but to date, I have not received the refund so I have now given up and I also tell everyone I can not to deal with these crooks. I would imagine that the cost of sending the goods back to China will outweigh the value of the goods. If I were you, I would cut my losses and not buy from them again. You can see from most of the reviews left by others that you will most likely be wasting your time and effort. They don't even bother replying to your emails and when you contact their online chat, they tell you that they haven't received your emails. This has to be the worst company I've ever had the misfortune of dealing with.
Answer: My shipments took 3 months to New Mexico, and they lose tracking ability after a certain point. It took 3 weeks just to get it to the Chinese customs office. All items broke down within weeks, and one caught fire.
Answer: Don't worry Dean, Katherine from Banggood will probably make a comment along the lines of "Sorry for your unhappy experience at Banggood." My experience with them was such a hassle, I don't know what the quality of their products is like though because my orders were still processing weeks later even though they had been paid for. Out of stock they finally told me when in reality it was a discontinued line and they were still advertising them and still taking the payments for them. Untrustworthy and rude was my experience. Good luck with getting any satisfaction from them.
Answer: I find that very dubious, it has never happened to me on any site. Personally, I would look elsewhere. It is not worth the risk.
Answer: Dear rodrigo m, we are very sorry to hear that your parcel didn't arrive. Could you please tell us your order number, so we can have a check?
Banggood has a rating of 1.9 stars from 3,248 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Banggood most frequently mention customer service, tracking number and credit card. Banggood ranks 460th among Electronics sites.
Dear customer,
Thank you for sending such a kind and enthusiastic comment.
Have a nice day!