VERY BAD QUALITY - TAKES FOREVER TO RECEIVE. ITEMS LOOK NOTHING LIKE THE PICTURES ADVERTISED - FALSE ADVERTISING- KEEP AWAY.
Trouble with debit card, perhaps a double payment?
Dear customer,
Thank you for sending such a kind and enthusiastic comment.
You are our very important customer, If you require any more further information or assistance, please do not hesitate to contact us at vipservice@Banggood.com
Best regards,
Banggood Team
Trouble with debit card, perhaps a double payment?
First time went amazing. Kept me informed all the way, and delivery very quick.
Could not take advantage of first time buyer coupon...
Could not take advantage of first time buyer coupon...
Very good selection. Several of same kind to choose from. My son-in-law really liked it.
Very good selection. A bit confusing to check out.
I tried to redeem my new user bonus of $20 but could not get it on this order. Why?
Dear customer,
Your positive feedback allows us to know that our efforts are appreciated and you are satisfied with our services.
Have a nice day!
I tried to redeem my new user bonus of $20 but could not get it on this order. Why?
Quick considering it had to come from China. Product works very well... I am happy.
Dear customer,
Thank you for sending such a kind and enthusiastic comment.
Have a nice day!
Had a good experience with them no problems at all
BEWARE IT'S FRAUD THERE COMPANY STOLE $1,500 OFF MY BANK ACCOUNT DO NOT BUY ANYTHING HERE OR ANY MERCHANDISE SAVE YOURSELVES!
Dear Jennifer V,
We need to explain that we don`t have the right to do and will never do such thing like deducting money from an account without any purchase or revealing customers` private information. Besides, customers are expected to have the responsibility to protect the information of their bank account.If you insist that it was our fault, please send the proofs to complain@banggood.com and we will give you a reasonable solution. Thanks in advance for your cooperation.
Best regard,
Banggood Team
Functions and great deal for what it is. Very happy with the product quality.
Dear customer,
Thank you for sending such a kind and enthusiastic comment.
Have a nice day!
Arrived with missing parts, absolutely no communication. Waist of £20!
Dear Dino D,
Thank you for choosing Banggood and sorry for any inconvenience caused.
We truly understand how frustrated you are and feel terribly sorry for all the inconvenience caused. But we sincerely hope you can give us a chance to fix this issue and give you a satisfactory solution.
First of all, according to Banggood warranty policy, could you please send us some photos to show the detail of this issue, so that we could confirm this problem and find out the root cause more effectively.
1.The photos of shipping label and SKU bar code, which stick on the package of the parcel and the product protecting bag
2.The photos of products that you have received
Please kindly make sure that the issue with your device is obviously shown in the photos. Therefore, we are able to locate the issue swiftly and solve it within the shortest duration.
We are sorry that we can not know well the details of your order, and we also take the security of your personal information very seriously. Therefore, if you have any other questions, we suggest that you could contact us via these links:
Personal Computer: http://www.banggood.com/Contact-Us_hi111
Mobile: https://m.banggood.com/contact_us.html
We will work on answering your questions as soon as possible and be ready to help you at any time.
Best regards,
Banggood Team
The shipment took longer than I would have expected.
Your screen type is very hard to read it does not have enough contrast
Dear customer,
Thank you for placing an order with Banggood.
We're really sorry about the order issues you experienced.
We cherish every custome's the opinions and suggestions. Could you please share more valuable opinions with us?
Based on customer shopping experience and opinions, we will continuously to improve our website, products and customer services.
You are our very important customer, if you require any more further information or assistance, please do not hesitate to contact us at vipservice@banggood.com
Best regards,
Banggood Team
Your screen type is very hard to read it does not have enough contrast
Much better than Wish. Easy and fast. Cheaper also.
Dear customer,
Thank you for sending such a kind and enthusiastic comment.
Have a nice day!
Much better than Wish. Easy and fast. Cheaper also.
Disappointed in how long it took to ship, but great product.
Great company to deal with. Any problems always quickly resolved.
Dear customer,
Thank you for sending such a kind and enthusiastic comment.
Have a nice day!
Great company to deal with. Any problems always quickly resolved.
Product quality is low. Stop working after several month and not much help from customer service.
Dear G W.,
We are sorry for your unhappy experience at banggood.com.
Could you please tell me the order number of the order you refer first? I will investigate this case again.
You can also contact me directly to forumservice@banggood.com.
Any problems please keep in contact, I will try my best to solve the problem for you.
Best regards
Banggood Team
Delivery good, description thou of products needs more elaborate to find easy
Delivery good, description thou of products needs more elaborate to find easy
Manageable and okay, easier than I thought. Banggood better with more advertising.
Dear customer,
Your positive feedback allows us to know that our efforts are appreciated and you are satisfied with our services.
Have a nice day!
Manageable and okay, easier than I thought. Banggood better with more advertising.
Shipping has improved and the quality for a price is there..
Shipping has improved and the quality for a price is there..
Overview
Banggood has a rating of 1.9 stars from 3,248 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Banggood most frequently mention customer service, tracking number and credit card. Banggood ranks 460th among Electronics sites.
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- Hong Kong, NY, China
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Business History
It shifted its business to international e-commerce services, and since then it has become an online retailer selling almost everything you may need or think of.
The whole Banggood team is committed to providing customers with low-price and high-quality products as well as professional customer service.
Our motto is “Best bang for your buck”, and we follow it by ensuring that our products have exclusive deals and special promotions only for you.
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
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- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Theresa v.,
We are sorry for your unhappy experience at banggood.com.
Could you please tell me the order number of the order you refer first? I will investigate this case again.
We can do nothing for you without any order information.
You can also contact us directly to forumservice@banggood.com.
Any problems please keep in contact, I will try my best to solve the problem for you.
Best regards
Banggood Team