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Badoo

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GB
1 review
8 helpful votes
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Phoney site
April 10, 2018

The only number I got, turned out to be a prostitute, probably controlled by her pimp. Nice looking woman, but she admitted this on WhatsApp. The site is a scam.

Date of experience: April 10, 2018
Georgia
1 review
11 helpful votes
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Scam Artists
May 20, 2020

My fiancee and I NEVER heard of Badoo until charges were made on her bank account. She had to cancel one card, and get a new one recently. Now, there was ANOTHER charge made. So they some how have her BANK ACCOUNT information. We are looking into how to sue these people. We emailed them the first time, they said they'd handle it. We live on small income as is...
So it's not right they keep charging her account, ESPECIALLY since we never heard of the site to begin with.
If you are USING Badoo, leave now, before they take YOUR money. These fools need to be SHUT DOWN!
They are CRIMINAL
I'd give NEGATIVE STARS if I could!

Date of experience: May 20, 2020
Badoo H. Badoo Rep
over a year old

Hi Joseph,

We're so sorry to read that someone may have used the credit card details of someone you know to make a purchase on Badoo. Please be assured that we'll get to the bottom of it and refund any transactions which were not made in legitimate circumstances.

In order to assist further, we'll require the card owner to contact us directly on badoohelp@badoo.com. To help speed things up, we will require the last 4 digits of the card number used, the expiry date of the card and the card owners name as it appears on the card. This information is necessary in order to locate a transaction in our systems.

We look forward to hearing from your fiancée and resolving this with urgency.

- BadooHelp

California
1 review
7 helpful votes
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Careful
July 25, 2015

Lots of bogus American profiles that foreign scammers use to try and take your money. Just ask questions about city they are in and watch the excuses pore in.

Date of experience: July 25, 2015
Australia
1 review
10 helpful votes
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Ladies Be Alert
October 8, 2015

Ryan Evans 28 from Wales travels around the world. Aggressive, abusive and out for all he can get out of people.Not to be trusted. Never be alone with him.

Date of experience: October 8, 2015
Florida
2 reviews
10 helpful votes
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I was on the site for a while and got only fake responses. All of them from someone claiming to be a girl in Africa or Asia looking for true love and a few bucks to come and meet me in the US. EVERY SINGLE ONE OF THE RESPONSES WAS FAKE. The pictures are stolen from unsuspecting victim's Facebook page, that is why Badoo wants your account "verified", to steal your friends photos. There are also many profiles using either the same pictures or celebrities and even well known porn stars. It's a shameful waste of time and another African pirate attack.

Date of experience: September 18, 2014
GB
1 review
7 helpful votes
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Waste of time
September 9, 2016

Full of ghost profiles and scammers.The admin are particularly useless. An awful site... avoid this site if you're serious about dating, but great for players and scammers alike.

Date of experience: September 9, 2016
Australia
1 review
1 helpful vote
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TREAT YOU LIKE CHILDREN
November 8, 2020

Adults app but treat you like children. Ban you without warning or reason when they set up fake profiles to lure you into buying account and spending $$

Date of experience: November 8, 2020
Badoo H. Badoo Rep
over a year old

Hey Milton,
We will not provide warning when the reason is big enough to block. Hope you can understand that this is to protect our community.
We are also unable to set up fake accounts and our moderators work around the clock to remove any fake accounts from our app.
We have many ways to obtain credits for free, and off a promo version of premium too.
If you would like us to look into anything for you please do contact us on@BadooHelp and we can assist your further.
-BadooHelp

New Jersey
2 reviews
14 helpful votes
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I wanted to upgrade to Premium, but just temporarily, as I'm on a budget, so I chose the $0.79 option. They then automatically deducted $40 from my account without my permission! This is theft!

Date of experience: January 22, 2018
Badoo H. Badoo Rep
over a year old

Hey Christopher!

This doesn't sound right. Could you get in touch with us via private message including the email address or phone number linked to your account? We'd never take money from our users without their permission.

Please message us and we'll look into this for you!

South Africa
1 review
3 helpful votes
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Have had a piad premium account for a while, also purchased regular credits to send messages. (which i feel makes no sense its like a double paymen)
That being said, out the blue i have my account block ' reason blocking cause i was using site for commercial and marketing"
Never av i tried to sell or market anyting. Why after years would i do that. Further more after back and forth mails, their reply was a mistake and not cause of marketing or commercial, but i still violated their rules( see below attached of their aknkowledment on mistake) which i had asked for proof what did i do. In any event, why dont they send a warning, we have like" we have noted u recently violated a rule. Please avoid again etc etc etc. They get complaints n just take it as gospil... i had just renewed n also had 2550credits. All lost... Bloody thieves. No1 wants to engage with proof..

Date of experience: February 2, 2022
Badoo H. Badoo Rep
over a year old

Hey Chris,

We are sorry to hear this and we deeply apologise for initially stating your block for the wrong reason.
However, once our guidelines have been violated we will block a member immediately, this is in order to protect our community.
Even if you are a paying member on Badoo you will still be blocked if our guidelines have been violated.

Our premium features and credits differ from each other as they have different features. Hope you can understand.
If you would like us to look into this for you please contact us on@BadooHelp and we can look into this for you.

-BadooHelp

North Carolina
1 review
2 helpful votes
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I have been on the site. Really to check it and see that its Legit.
Maybe after a few months I was told my account is closed. Why? They
The so called Badoo team ( yes another "team concept " that I used hate speech! Something I was 95% sure I did not. So I asked the team to send me a copy of the dialog of who I supposedly used this hate speech.
IT WAS like pulling teeth to get it which btw I had to show proof to the team by sending a copy of my Driver's license. Well I sent the copy of the license they said they received it. My best guess without searching it's been over 3 weeks and nothing.

BEING that Badoo is owner by some super wealthy industrial Russia dude perhaps he got shot by our buddies in Ukraine. Hey it could happen?

No I'm kidding. Stay away from Badoo and never ever ever give them a dime of your cash or CC.

Lastly try finding the email address for this company. All I get is how to sign up for the site. Most of these dating sites come out of Eastern Europe and the mind set is make cash from stupid Americans...

Date of experience: April 27, 2022
Badoo H. Badoo Rep
over a year old

Hi Tony,

We are sorry to hear about your bad experience. We only block for violations of our Community Guidelines: badoo.com/guidelines. If you think you've been blocked by mistake, please contact us on badoo.com/feedback or via our Social Networks on Facebook, Twitter and Instagram via@BadooHelp so we can double-check the decision was fair

Texas
1 review
3 helpful votes
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"USELESS"
April 17, 2021

Badoo makes claims that they can't match up to. Here are the problems that I ran into:

1). Upon signing up I was force to include my exact place of residence. This doesn't allow for much privacy if you live in a small town or village.

I don't see anything wrong with allowing for a general area; I. E. Metropolitan or Metroplex.

2). Even though you put a specific distance for searches and being seen or other people searching you, it does not work.

I don't won't to be contacted by people in the Philippines and Hong Kong. I don't want to be contacted by anyone beyond 200 miles.

3). Even though you outline the specifics of who you want to see and be seen from; you still get everything out there.

Matter a fact, I haven't seen one person on this app that I would be excited about meeting.

3). Badoo customer service is non-existing. I have contacted them four times in a weeks' time and haven't heard back from them yet.

And one last thing; I gave them one star only because there is no zero star.

Date of experience: April 17, 2021
Badoo H. Badoo Rep
over a year old

Hey Cart,

We are sorry to hear you feel this way. You can always try turning your GPS off, you can then manually enter in your location by city which will allow you to have some more privacy as well as reach more people in your vicinity.

Our users are allowed to travel outside of their area. This is so connections can be made before a move or a holiday. You can always outline more about what you are looking for in your profile to attract the right kind of attention.

Please do make sure that your filters are correct in the top right-hand side corner of the app.

You can always reach us on@BadooHelp on any social media form, a member of our team will always get back in contact with you within 6 hours.
Hope to hear from you soon and we hope you will give us another shot!

-BadooHelp

GB
1 review
5 helpful votes
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Met a liar he turned out to lie he had a son and also stole money from his ex's bank account a sexual predator M. D. should not be allowed in this site

Date of experience: August 1, 2018
Badoo H. Badoo Rep
over a year old

Hi Loui,

I'm really sorry to hear of your experience on Badoo.

While it's not against our rules for our users to have children, we do urge everyone to be honest and forthcoming because we want you to make real life connections that are wholesome and meaningful. In regards to the reports of theft, we would advise reporting this to your local law enforcement authority. In the event they require information from us for their investigations, we will happily cooperate with their request.

If you would like to send us a few more details about the users profile, we will be happy to investigate further.

We hope to hear from you.

Badoo Team

GB
2 reviews
1 helpful vote
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Badoo Is $#*!
May 2, 2020

This site is full of $#*!, this site just a cone, they say is free but is not, this is first and last time of my life have been cone, I had to pay £14.49 in order to use thire services but absolutely $#*!, it should be free, but by mistake I clicked on top up, I was trying to come out of the $#*! but it did cost me another £14.49, and they won't refund me my money, I don't how and why they did take third payment of £14.49 but I did manage to get it back from the thieves, please ladies and gentlemen don't be stupit and pay for it or even thinking to join.
Laith

Date of experience: May 2, 2020
Badoo H. Badoo Rep
over a year old

Hey Laith,

We're really sad to hear that you had a negative experience on Badoo, and that you were disappointed with the outcome of your refund request.

It sounds like you purchased a subscription. To ease users' experience, our subscriptions renew automatically until cancelled. You are welcome to cancel anytime, but unfortunately, a subscription won't end automatically. We also encourage our users to read our terms when making a purchase.

Rest assured, we've passed on your comments to our development team so they can take them into consideration for future updates.

Thanks for your comments,

- BadooHelp

Greece
1 review
3 helpful votes
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IT'S A SCAM!
September 5, 2019

STAY AWAY! THEY STEAL YOUR MONEY! THEY DO NOT FULFILL THEIR TERMS AND CONDITIONS!
They charged me for the premium account by a trick! When I understood that I had paid unintentionally, I asked them for a refund but they won't accept it. In terms and conditions, it states that, unless you download features, you are eligible for a refund. However, the scum that is on their "support" team won't admit it and he doesn't even answer my emails! Of course my bank is notified and I am going to take legal action. STAY AWAY!
(I am attaching a screenshot to verify that they DO NOT FULFILL THEIR TERMS AND CONDITIONS)

Date of experience: September 5, 2019
Badoo H. Badoo Rep
over a year old

Hello Michael,

Thank you for your review and I am so sorry to hear that you believe Badoo to be a scam.

I would like to assure you that Badoo is a legitimate company and we work hard to make sure our users have an amazing experience. We would have taken payment from you only if you purchased a one-off product or set up a subscription.

I have messaged you directly as I would like to look into this in more detail for you.

I look forward to your response.
The Badoo Help Team

GB
1 review
8 helpful votes
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Married mans dream
April 30, 2016

Just another dating site where u can find your partner wanking over hopes and dreams! Guys if your not happy then leave before u join these sites u know your get caught out its the internet ffs

Date of experience: April 30, 2016
California
1 review
4 helpful votes
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Scammerssss
May 2, 2016

You allow scammer on your web site lots of them. You should be able to greet and. Meet people with out this problem... ladies don't talk to Jerry Berg he is a scammer. Heads up
REAL TALK.

Date of experience: May 2, 2016
Colombia
1 review
5 helpful votes
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Some people have nothing else to do than impersonate women on line. This site (Badoo) is full of those false persons. Very annoying. I cannot imagine a worst site than this one.

Date of experience: March 13, 2016
Wisconsin
1 review
0 helpful votes
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Biased location
January 12, 2023

Why is it that when I type whole country for location it only shows me Chicago Michigan Minnesota Pennsylvania and Ohio it never showed me what state I'm in no State on the west coast at all I think they go by what you say your race is and put you in specific places to keep you there this really sucks

Date of experience: January 12, 2023
Serbia
1 review
7 helpful votes
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Spam, scam, and fake
December 10, 2017

Site is generaly make to suck money out of you. The chances to meet someone is close to zero.
System constantly send you messages that other people are intested in you, but that is a cheat. When you pay, then you see that actually you meet the criteria of that person. But, that person didnt even saw your profile.
Bad site. Dont waste time.

Date of experience: December 10, 2017
Badoo H. Badoo Rep
over a year old

Hi Nemanja!

We're very sorry to hear about your experience.

We want to reassure you that we do our best to ensure that all of our profiles are genuine: we have implemented features such as photo verification, selfie request and have a team of moderators working 24/7 to ensure that all our profiles are who they say to be.

Also, if you receive false notifications, it may be due to a technical issue. Please do not hesitate to send us a private message with the email address linked to your account and we'll look into this for you.

GB
1 review
0 helpful votes
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Badoo is a rip off
April 15, 2021

No matches for the 6 months I've used it
Even when you pay you don't get matches, it's useless just a way for them to get your money do not buy badoo!

Date of experience: April 15, 2021
Badoo H. Badoo Rep
over a year old

Hey Mr. J

We are so sorry to hear this. Please check out our blog to increase your chances of getting a match here: https://badoo.com/the-truth/dating-tips/how-to-get-more-matches-on-badoo
We have so many success stories to come out of Badoo and we want you to be one too. It is free to speak to your matches and to use the people nearby section. You can always watch out for our freebies in the purchasing section to obtain features for free.

If you would like further help please reach out to us on@BadooHelp and we can help you as best we can. Rooting for you!

-BadooHelp

Overview

Badoo has a rating of 1.5 stars from 607 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Badoo most frequently mention fake profiles, credit card and phone number. Badoo ranks 505th among Social Network sites.

service
98
value
96
shipping
22
returns
23
quality
87
This company does not typically respond to reviews
+59