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Badoo

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GB
1 review
11 helpful votes
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I made payment back in 2014 and wasnt aware that my paypal account was linked to badoo. Somehow a payment has been taken for superpowers but i didnt go ahead with any purchase so how and why was my money taken? I feel robbed by badoo and all they say is it a legimate payment fromm there terms and conditions. How can it be when i never asked for any payment to be made and its impossible to confirm a payment by mistake so how did this happen. I feel badoo dont care and using a loop hole to refuse giving me my money back. Never make a payment to badoo as they will link your account and take money without your permission and they say its legimate from mthere terms and conditions thanks badoo for robbing my money

Date of experience: May 29, 2017
Badoo H. Badoo Rep
over a year old

Hi Kenny!

Thank you for your message.

We're very sorry about this - we'd never make any payment without the user's permission. If you wish, we can look into this for you, simply send us a private message with the email address linked to your Badoo account so that we can investigate this.

Please rest assured we want to resolve this as soon as possible.

Romania
2 reviews
15 helpful votes
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SCUMS, STAY AWAY
September 13, 2020

All they care about is taking your credit card details!
DO NOT USE MONEY ON BADOO!
1. Most of the profiles are fake, Badoo makes the fake profiles, since they want to make you think they are real people and spend money to talk to them. Shame on you SCUMBAGS!
2. Without money is 100% IMPOSSIBLE TO talk to anyone.
3. Look at all the reviews if you don't trust me!

So if you want to get screwed and robbed for nothing, join Badoo!

Date of experience: September 13, 2020
Badoo H. Badoo Rep
over a year old

-BadooHelp

Florida
2 reviews
18 helpful votes
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This app is nothing more than 85% fake profiles designed to suck you into paying for membership... Some of these women are straight hookers, some want IG followers, others are old dead profiles, some are badoo staff who will show interest to trick you into paying. All these garbage apps DO NOT WANT YOU TO FIND ANYONE just to stay as a dumb $#*! paying member forever. Don't be a fool! Especially the men... Online dating used to be free, there were tons of free sites and apps, I've met a lot of women online, now dating is nearly impossible bc of these trash scam apps.

Date of experience: February 7, 2020
Badoo H. Badoo Rep
over a year old

Thanks for leaving us a review.

We're sorry you feel this way about our service. As Badoo is a free website to join, in some cases there are individuals who create profiles on our site with false intentions. We take the security of our users very seriously and assure you that we do our best to implement the most effective solutions to remove these profiles from Badoo. To assist us in this process, we encourage you to report any profiles to us that you may find suspicious.

We also recommend that you visit the following page to find some safety and security tips: badoo.com/safetytips.

Also, Badoo is free to use for all users, and it’s up to you whether you want to purchase any of our paid features. All users can create a profile, upload as many photos and videos as they want, chat and meet new people completely for free.

We offer the option to buy paid features for users who want to get noticed by more people in their area and take full advantage of all the possibilities available on Badoo. Our paid features are designed to quickly and easily help you find people to meet and connect to.

- Badoo Help

Texas
1 review
1 helpful vote
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So check this out, i clicked block and when i didnt they have a Trojoan Virus. How do i know this i got a New ETrade Master Card and within 2 days i was being charged $2.99 four days straight then my local bank debit card same thing... This dirty little people. Just call your bank and close your account and get a new account and a new card...

Date of experience: January 11, 2021
Badoo H. Badoo Rep
over a year old

Hey Carlos,

Our payment plans are subscription-based meaning they will automatically renew themselves once they have run out.
We ask that our users cancel their subscriptions to avoid this from happening. We are very sorry that you have cancelled your card, our users can always ask us to cancel their subscriptions on@BadooHelp if they are having difficulties switching it off. If you would like us to look into this for you please do contact us on@BadooHelp with your registration details and we can look into this for you. Hope to hear from you soon!

-BadooHelp

Canada
1 review
1 helpful vote
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All u see is New girl profil all the time that 99 % of them are made by badoo. They also delete them fast. U have message that someone want to chat but it been sent by badoo while the girl didnt even knowing it. Just pure chit product. People that work there should be a shame becaus ur salary been pay with the money u stole from people beleiving this chit.

Date of experience: August 19, 2021
Badoo H. Badoo Rep
over a year old

Hey Marc,

Thank you for reaching out to us. We are sorry to hear that you have not had a good experience with us. We want everyone to get the most out of the app. We cannot create profiles from our side, but we do remove anyone who creates untrustworthy/ fake profiles. We would never send messages from us, but we do send out messages to encourage members to reach out to other members.

We have so many success stories to come out of Badoo and the stats to prove it. We hope that you will change your mind as we want you to find success too. If you would like any tips we would love to help you out, please reach out to us on BadooHelp on any social media form and we can look into this for you.

-BadooHelp

Pennsylvania
2 reviews
16 helpful votes
Follow Luisito L.
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Its seems like a cool site and a cool idea. While i know some of the profiles might be phonies or false i decided to play. One of the first things is that many of the women that are supposedly in my area are not. In any event i signed up for Badoom premium which i thought was for a week at 3.99. I was charged in some way also for $39.99 without my knowledge. I was able to get my money back but nowhere did i see i was going to be also charged for this. If it wasnt for this i would have gave badoo a try. Just didnt like the way this went down..

Date of experience: July 17, 2018
BN
1 review
7 helpful votes
Follow whatever w.
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Badoo is a $#*! site for those maniac.
And you have to be polite for those who show their nude picture.
When you feel offended and you shouldn't fight back.

You have to be very polite to people who show u his d*ck and ask you for a se*x dates
So u won't get block by badoo.

Addio Badoo

Date of experience: July 1, 2015
Canada
1 review
1 helpful vote
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Baddo is a big scam
November 16, 2020

Charge me 2 times of life time membership. Plus 2x24.99. Altogether 2x 245.99 + 2x245.99. And I turn off auto refill button. When I complain they just deactivate my lifetime membership and no refund. Here. Is proof of the pic. I have complained to all authorities in Canada plus central bank beuro in London. Here is the proof. Scammers goof

Date of experience: November 16, 2020
Badoo H. Badoo Rep
over a year old

Hey Sam,

We are sorry to hear this. Our systems would not allow 2x lifetime at one go. Please do contact us on@BadooHelp and we can look into this for you.
We are unable to see the image, but we would love to see a screenshot of the transactions. Hope to hear from you soon!

-BadooHelp

GB
1 review
0 helpful votes
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Worse date site
August 30, 2020

Site full arnaque and escrot without control, the staff themself used people here avoid this site, attention of all profile, many of them they put them just staff working in this site for coach people

Date of experience: August 30, 2020
Badoo H. Badoo Rep
over a year old

We're sorry to see that you've not had a good experience on Badoo David! Would you mind giving more detail on what it was you didn't like? We'd love to find out how we can improve our app. Let us know@BadooHelp on social media or on badoo.com/feedback. We are always on the hunt for new ideas

Michigan
1 review
7 helpful votes
Follow T L.
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Every "woman" who chatted with me couldn't give a straight, consistent story with the information in "her" profile. I asked the latest one today where she used to live to see if it matched her profile (Saginaw, MI) and she tells me Tampa, FL (where I used to live coincidentally). So I asked her the name of the night club district part of Tampa to see if she's legit. She said "$#*! off". Haha they're all scammers and fake.

Date of experience: June 15, 2017
Badoo H. Badoo Rep
over a year old

Hi T. L.!

Thank you for your message.

We're very sorry to hear about your experience. The majority of profiles on Badoo are genuine. However, there are people who try use our product for malicious purposes. If you come across a suspicious profile, please report it and we'll check it immediately. We have a whole team dedicated to this, working 24/7!

We hope to see you on Badoo again soon!

Arkansas
1 review
1 helpful vote
Follow E W.
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Biased no stars
September 2, 2022

I think they are racist I have only two people that like me on here smh on other dating sites I have hundreds they pick who likes you there should be a lawsuit on this app I'm fit and athletic I don't smoke but they match me with opposites

Date of experience: September 2, 2022
South Africa
1 review
6 helpful votes
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Identity Stolen THREE TIMES
September 13, 2020

My identity has been stolen and used on this app 3 times with no help from Badoo. How is the verification process of any use when this has happened THREE TIMES? If you can't protect any of your users, how can you claim the 'honest dating' tagline? I want someone to contact me about my identity being used on your app WITHOUT my permission and there being zero policies in place to ensure this doesn't happen.

+1
Date of experience: September 13, 2020
Badoo H. Badoo Rep
over a year old

Hey Nicholas. What a disaster, we are so sorry to hear this keeps happening to you. Contact us on@BadooHelp right away and we can look into this together. Send us a DM with these screenshots and a copy of your ID with just the name, age and photo (to prove that it's you) and cross everything else out. We can then look into this profile and have it deleted for you. Our moderators are working around the clock to remove any suspicious profiles but we do need the help of our community too as we have such a large community.
Get on to us as soon as you can and we'll have this sorted in no time.
-BadooHelp

GB
1 review
18 helpful votes
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I am currently on hold to find out from my bank why thus company is still taking out money from my account long after I unsubscribed, only one day as well as well as told my bank to stop paymentd.

I even wrote to Badoo no response! I urge you all to keep away this is NOT normal business practice this is a scam.

I will be calling action fraud after this to report and recoup my money. More importantly I need them to stop taking money out without permission - KEEP AWAY

Date of experience: March 17, 2020
Badoo H. Badoo Rep
over a year old

Hello Dez,

We're sorry you feel this way about our service.

We can assure you that we would never take any payment without your explicit consent. It is possible that you did not cancel your subscription according to the terms you agreed to when you made the original purchase.

However, we understand how frustrated you are in this situation so we'd like to assist you further. Please message our support team on Facebook or Twitter@BadooHelp and a member of our team will be with you shortly.

- BadooHelp

Israel
1 review
1 helpful vote
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200 credits for one message - the face of the administrator will not crack from such an appetite.//////////////////////////////////////////////////////////////////////////////////////////////

Date of experience: November 19, 2022
New Jersey
1 review
1 helpful vote
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NOT BAD 3*
March 16, 2017

Badoo get three stars (or hearts lol) from me. Not good enough for me to give up my WeJustFit.com subscription but still worth checking out if you havent yet.

Date of experience: March 16, 2017
Bulgaria
1 review
5 helpful votes
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Scam
June 11, 2017

It is very difficult to opt out, I forgot my pw and waiting for an email. They took my money automatically without me knowing. I might not seen one of the little notes

Date of experience: June 11, 2017
Badoo H. Badoo Rep
over a year old

Hi Hildo!

Thank you for your message.

We're sorry you've had this experience with us. If you wish, we can look into it, simply send us the email address linked to your account on a private message to one of our social media channels and we will get back to you as soon as possible.

From what you're saying on your message, it looks like you subscribed to one of our premium services, such as Super Powers. As stated upon purchase, Super Powers operate as a recurring subscription, and will need to be cancelled to stop any charges. You can do this at any time from the 'Payment Settings' section on your profile.

We hope this helps, but please do not hesitate to get in touch with us if there's anything else we can do for you.

France
1 review
2 helpful votes
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I am partially sighted and I have problems reading text on my phone. I must have clicked where I shouldn't have and, BOOM, I was a premium member. ONE CLICK! They are out to screw the handicapped. These guys are about as dishonest as they get.

Date of experience: July 22, 2019
Badoo H. Badoo Rep
over a year old

Hi Gary,

We've attempted to reach out to you via private message as we'll require some personal details such as your email address or phone number in order to locate your Badoo account and purchase.

Storing your payment details on your Badoo account is completely optional and you can remove your details at any time in order to prevent making a purchase using your stored payment method.

We look forward to hearing from you and resolving this matter promptly.

Lee M.
GB
1 review
8 helpful votes
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Fake Fake Fake
April 1, 2018

Been on and off Badoo for 2 yrs, even b4 the pic verification started it was a scammy site but now its even worse, the same old faces 'like' you even if their accounts haven't been active for 2 weeks-30 days lol, automated msgs and moneygrabbing crap do not go near this site try Match.com or Uniformdating.com coz badoo sucks donkey balls lmao Lee M.

Date of experience: April 1, 2018
Canada
1 review
14 helpful votes
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Wow. Worst dating site ever. 60 % fake profils. Couple of dollars just to send a message (sometime u can free 1% of the time) u get random messGe that someone want to chat but its sending it to 100 000 personne at sme time. Illegal charge on credit card sometime 3 in a row. Its just crap. They are still present becaus they pay millions in publicity. But its just legal scam. Abd they will respond that there sorry for bla bla bla. Imagine how many people think the same as us here but not writing review...

Date of experience: May 27, 2020
Badoo H. Badoo Rep
over a year old

Hello there,

Thanks for leaving your comments; it's really important for us to hear feedback from our users, so we have logged this with our team for consideration.

Please know that work hard to keep a database of high-quality real users, and our moderation team works 24/7 to spot any malicious profiles. We also have a photo verification system in place to prevent fake users from using the app. However, if you're ever suspicious about a profile, please report them and we'll check them immediately- our users can help the moderation team speed up the process of removing any malicious profiles from Badoo.

If you have any billing issues, please contact us as soon as you can with the email address or phone number you registered with so we can look into the transactions as soon as possible and resolve this for you.

Thanks again,

- BadooHelp

Canada
1 review
7 helpful votes
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This site is the WORST dating site I have ever been on. Illegally charging my PayPal account - blocking me because I was using the site on two different platforms... FAKE profiles... Badoo has it all. Just not in a good way. AVOID AVOID AVOID.

Date of experience: January 2, 2019
Badoo H. Badoo Rep
over a year old

Hi Dave,

Thanks for sharing your experience. We're sorry it hasn't been a pleasant one.

We'd be happy to double check the decision to block your profile and the status of your transaction. If you're eligible for a refund, as per the terms you agreed to, we'll be glad to action this for you. Please message us with your registered email address or phone number (including country prefix) and we'll look into this for you.

Hope to hear from you!@BadooHelp

Overview

Badoo has a rating of 1.5 stars from 607 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Badoo most frequently mention fake profiles, credit card and phone number. Badoo ranks 505th among Social Network sites.

service
98
value
96
shipping
22
returns
23
quality
87
This company does not typically respond to reviews
+59