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Texas
1 review
8 helpful votes
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False reporting
August 15, 2022

I received a warning message from Badoo saying I wa rude towards a transgender woman and I I just said I don't do drugs and I'm only date women and she marked all my comments as "rude" which it was false and she can't accept a rejection. And I explain to her that I'm a Christian and I don't like drugs. Just leave me alone lady. Take a rejection. And Badoo also shadow banned my account

Date of experience: August 15, 2022
GB
1 review
3 helpful votes
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Badoo scammmm
September 30, 2019

Badoo scammmm... pay for premium so u can see fake message that- 'someone want to chat with you', or don't care about fake messages from badoo and send something your self. Easy, u are premium boy u pay money. Hahaha 80% times u will get message - 'No problem, for 200 credits you can say hello right now!' 100 kredits cost 3£ :) 6 £ for single message...

Date of experience: September 30, 2019
Badoo H. Badoo Rep
over a year old

Hi Jan,

Thanks for your honest review. Really, it means a lot to us that you have taken the time to send us your thoughts and every single piece of feedback we receive is recorded fur us to visit and review when we make any changes to Badoo that affect your experience.

Some time ago, we introduced the ability to chat with users that havent yet matched with. This allows you to step outside of the 'matchbox' and connect with other users even if there isn't a mutual like yet. We fully understand that this option isn't for everyone, so we don't limit you. Voting in encounters is a sure-fire way to increase our matches. If you really don't want to wait, you can use credits to unlock the chat and you can send two messages until the user replies, so make them count! The best conversation starters are full of intrigue, personality and humour.

We also occasionally let you know about people who want to chat with someone like you, as we hope you'll be interested in them. The aim is to encourage you to take advantage of the opportunities Badoo offers to meet new people, and improve your user experience. If you're not interested, just delete the contact, or ignore it - we won't tell them.

If you have any other feedback you'd like to share with us, please feel free to reach out to the BadooHelp team. We're available on Facebook, Twitter and Instagram, or contact our team via email at badoo.com/feedback

BadooHelp

Australia
1 review
4 helpful votes
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Scammer s
May 13, 2017

I had only been on badoo for a few hours when i was contacted by someone who stated he lived in Western Australia it was a scammer i feel so bad for women who encounter this i reprted it but he is still on badoo

Date of experience: May 13, 2017
Badoo H. Badoo Rep
over a year old

Hi Sue!

Thank you for your feedback.

As Badoo is a free website to join, in some cases there are individuals who create profiles on our site with false intentions. We take the security of our users very seriously and assure you that we do our best to implement the most effective solutions to remove these profiles from Badoo. To assist us in this process, we encourage you to report any profiles to us that you may find suspicious. Please understand that it may take a few days for our team of moderators to process your enquiry, but rest assured that we review every complaint we receive. If you wish, I can personally check this for you, simply send us a message including the email address linked to your profile and we'll ensure that appropriate action is taken.

We apologize for any inconvenience, and please let us know if you have any further questions.

California
1 review
4 helpful votes
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Worst dating site ever. I paid $150 for a lifetime membership on May 18,2022 On June 8 they asked me how I liked their website I picked one star and told him that it's the worst dating site ever in less than an hour I no longer had an active membership and I had to start all over again if I wanted to continue using them. Since I paid with my Apple phone I contacted Apple and requested a refund. This company is in the UK and I would not trust him if I were you there are a lot better dating sites out there than this one and by the way I think they own bumble too. So if you're thinking about that dating site I would think twice

Date of experience: June 8, 2022
California
1 review
4 helpful votes
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I hate scammers
April 13, 2016

To all the women on badoo, please google these men before you talk to them because I have found a lot of military scammers and becareful with who you talk to thank you and wish you all the best of luck!

Date of experience: April 13, 2016
GB
1 review
3 helpful votes
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Con
June 3, 2021

They have been taking weekly payments since 12th April all the way to 29th may without my consent. I have all renewals off on badoo and my phone yet they're still taking payment through iPhone. Complained and they couldn't even answer what I was disputing about. Bloody useless and telling me the matter is closed. I DONT THINK SO

Date of experience: June 3, 2021
Slovakia
1 review
8 helpful votes
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Rip me off
June 12, 2018

I accidentally paid for lifetime premium. There wasn't any options of the task if i really wanted to pay almost 100. The only message from the bank that you paid for this scam service. I am really sad about this experience. I hope that my money will back. In other way, i will medialise this story...

Date of experience: June 12, 2018
Badoo H. Badoo Rep
over a year old

Hi there,

Thank you for taking the time to leave us a review, we really appreciate the feedback.

In order to look into your transaction, could you please send us a private message containing your registered email address on Badoo?

We look forward to hearing from you!^Jake

GB
1 review
1 helpful vote
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Vile to people
June 7, 2021

Do not encourage this site to continue. They continue to allow people to abuse people for their personal gain. I was blocked after I refused to meet a guy. I tried to explain to baddo. No blocked with no personal explanation or thoughts for my well being.

Date of experience: June 7, 2021
Badoo H. Badoo Rep
over a year old

Hey Marlene,

We would never block you for these reasons. We block anyone that violates our guidelines. If you still think that this was unjust please reach out to us on@Badoohelp with your registration details and we can look into this for you. Hope to hear from you soon.

-BadooHelp

GB
1 review
5 helpful votes
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Don't DO IT
April 2, 2018

This site is just a scam to part you with your hard earned cash. You need to pay for everything even when your Premium. 100 credits for this 100 credits for that. I am surprised they don't charge 100 credits just to Log in. Plus when you message someone they rarely message back SO whats the point. BADOO = BADNEWS

Date of experience: April 2, 2018
France
1 review
6 helpful votes
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Badoo scam!
July 30, 2018

I'm french so sorry for my english. I have the same problem like many of us here. They take 130 euros on my bank account!
I have created a french petition on change.org, don't hesitate to sign it or create a international petition!
The link for the petition: https://chn.ge/2K8xMy8

Nicolas

Date of experience: July 30, 2018
Florida
1 review
2 helpful votes
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I was on Badoo for over a year and recently took a break and got back on it yesterday. I was on the site for 48 hours until they deleted my account. Why? Because a kid, who is 20, was constantly sending me messages whenever I was online and he was whining like a boy if I didn't give him attention. After so long, I told him to basically leave me alone and the next day I found out that Badoo destroyed my account. I'm in my 30s and I wasn't bothering the boy, he was the one who was harassing me and I ended up getting punished for "discrimination against age" bc he can't man up and take a hint that I'm not interested! Badoo is siding with the f**ked up generation, disgusting! I do not recommend this site to people who are looking for a serious relationship.

Date of experience: June 22, 2020
Badoo H. Badoo Rep
over a year old

Hey there Melissa,

We understand how this situation could be frustrating and we're sorry that you had a negative experience ending in your account being blocked on Badoo. We can assure you, however, that you are more than entitled to close off contact with somebody you are no longer interested in communicating with. To delete a Message, Match, Visitor or Favourite, it's possible to just open your connections menu and swipe from left to right on the user you wish to delete. If you feel like another user has breached our Community Guidelines, or is making you feel uncomfortble, our users are entitled to report their profile. We will then investigate the matter and decide whether further action needs to be taken.

Your own account was blocked for being in violation of our Guidelines. Our moderators may also have taken appropriate action against another user that you have made contact with, but please note, we are unable to disclose any personal information about other users. If you would like to appeal the decision, you can send us a private message with your email address or phone number (including country dialling code) that is linked to your profile, and we can review the decision for you. Please note, however, that the moderators' decision is final and if your account is found to have been blocked correctly, it will remain blocked.

Thanks for your review and we look forward to hearing from you!

- BadooHelp

Norway
1 review
12 helpful votes
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I had a sad story of meeting a Sicilian man nicked Marco (real name - Angelo Trovato, 46, now lives in the Swiss Chur). As I later understood, he is a typical sex tourist. He wooed me for a good month with numerous calls and sms and everyday love chats on Badoo. When finally he arrived to meet me in real life, I was faced with the following: a zero intellect and culture, no idea that man should take a shower, and lots of lies. His only interests in life are sex, Italian football, pasta, and billiards. He doesn't care at all about the others' feelings and will do everything to get what (or who) he wants. Unfortunately, I am still recovering (economically and healthwise) from the consequences of his Mongol raid (you cannot help but call his visit a Mangol raid). I warn all the ladies to stay away from the man.

Date of experience: February 4, 2013
Canada
2 reviews
3 helpful votes
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CHARGING YOUR CC WITHOUT AUTHORIZATION EVERY DAY, SOMETIME TWO TIMES A DAY. DON'T PROVIDE ANY BANK OR PERSONAL INFO TO THOSE SCUMS, THEY WON'T REPLY, NOR MAKE ANY CONTACT WITH YOU WHATSOEVER, EVEN IF YOU EMAIL THEM EVERYDAY.

Date of experience: July 28, 2019
Badoo H. Badoo Rep
over a year old

Hi Tiger W,

We've attempted to reach out to you previously to look into this, however, it seems you were unable to respond. According to your screenshots, it seems you have an active subscription to Badoo Premium which would renew daily until cancelled. Our subscription periods range from 1 day to 190 days. Instructions on cancelling your Badoo Premium subscription can be found in the terms which you agreed to when making your initial purchase.

In regards to multiple payments in one day, this is because banks can take some time to process your transactions, particularly over non-working days, so you may see multiple recent payments processed and grouped together in your billing history. Please be assured that it's not possible to hold multiple active subscriptions on the same active Badoo account.

If you would still like for us to look into this further or cancel your subscription on your behalf. Please feel free to reach out to our team at badoo.com/feedback, or fund the@BadooHelp team on Facebook or Twitter.

Brazil
2 reviews
11 helpful votes
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DO NOT USE BADOO!
January 21, 2015

DO NOT USE BADOO!

I had an account for a couple of weeks and after getting several intersts from a few people i decided to pay to contact and ended up getting ripped off to a tune of $150.00.
I complained and was ignored completly.
I later learned from various online forums that many of the accounts on Badoo are phantom and are setup by the company themselves to rip you off as it costs to do almost anything useful!
I repeat CLOSE account now!

Date of experience: January 21, 2015
Pennsylvania
1 review
5 helpful votes
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So I was desperate enough to actually use Badoo and see if I could meet somebody interesting from it. I decided to "highlight" myself in my area for an hour and got some tokens to do so. Only, after doing this, I didn't know I had left a box ALREADY CHECKED that indicated I wanted them to charge me automatically to refill my tokens when I was low. So my account was charged, overdrawn, and they said it was my fault for not looking at their little pre-marked scam box.

Crap company.

Date of experience: June 7, 2017
Badoo H. Badoo Rep
over a year old

Hi Francis!

Thank you for your message.

We're sorry you've had this experience with us. You were charged automatically because you chose the option 'Top up my Badoo Credits automatically when my balance falls below 200 credits'. This feature was designed to make our users' experience more convenient. In any case, it is optional and can be turned off anytime from your 'Payment Settings' menu.

We hope this helps, but please do not hesitate to contact us if there's anything else we can do for you. We're here to help!

Canada
1 review
1 helpful vote
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Hi,
I had a badoo account. I was thinking to be paid member but once one lady swore me and sent middle finger emoji, i replied her she has no normal attitude etc,, I reported her. After one day, I have seen that my Badoo account blocked without any warning or noticed.
I was surprised because policy should work both ways. Also should be warning notice at all.
They recorded my phone number in their system, I wrote them to remove my number from their system. But they keep writing me, that case closed sending by copied and pasted messages.
I wanted open another account but they keep asking my number and my other emailed blocked because it says many complians etc. If i wouldnt open another account how i can get complains.? I used badoo app some years ago( 15 years ago) it was easy, simple and useful chatting, communication tool. But i see that its not anymore. Customer service sucks, they donot care members, member rights, whoever they wat block anytime, no chance for fixing problems etc

Date of experience: July 5, 2020
Badoo H. Badoo Rep
over a year old

Hi there Rober,

We understand that it can be frustrating to lose access to your Badoo account, however by the sounds of your review it seems as though you have already been in touch and the block was confirmed by multiple moderators. Please note that appropriate action will be taken against any user that violates our Community Guidelines, so please do not worry about the other user in question if they too have been reported to our moderators.

Please note, we are required to retain basic account data to enforce the block on your profile. This is in place because blocked users frequently try and create a new account on Badoo, which is not permitted after your access has been revoked. A limited amount of information, therefore, may have been retained, in line with GDPR. Please see our Privacy Policy at Badoo.com/privacy for more information.

Feel free to reach out to us at any point if you have any additional concerns.

- BadooHelp

Texas
1 review
5 helpful votes
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I signed up for coins I never got and y'all stealing money from me everyday I checked my account y'all stealing 79 cents a day my balance was low so they even took 40 cents that was left sad my new card on the way I'll never be had again thieving $#*!es I made a police report and got copies of all tea transactions so they can track y'all down low lifes

Date of experience: December 1, 2016
Ukraine
1 review
3 helpful votes
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I am white female and I indicated in my profile that I only want to date educated ( like myself) white ( like myself) males. Soon this joke website for blacks and jobless blocked me, probably because some jobless hispanoes instead of getting a job and education were sitting and complaining. I don't regret leaving that website because it was complete waste of time, for few months I've been there I have received thousands of e-mails and alsmot all of them were from latinos with kids ( appereantly show their level of family values) - seriously about 99% of latinos were uneducated and had kids, yet wanted to date white educated supermodels. I don't know what kind of women are there ( probably none already since I was litereally bombarded with the messages from all those males, but site is complete garbage. You can register there only if you want to date broke uneducated people.

Date of experience: May 26, 2021
Badoo H. Badoo Rep
over a year old

Hi Diana,

We encourage all of our users to Date Honestly and be their authentic self. Badoo will always champion diversity which means that we have a wide-range of users using our platform. We do not condone any type of discrimination on Badoo- we work very hard to ensure that everyone is welcome, and will never exclude certain users based on individual preferences.

It sounds like Badoo is not the right choice for you, so please do not try to register again as your new account will also be blocked.

- BadooHelp

Australia
2 reviews
7 helpful votes
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Does anyone know how to cancel a subscription? I've met someone on Badoo and want to stop them from deducting money from my account... Thanks in Advance... :)

Date of experience: August 23, 2016
India
1 review
4 helpful votes
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Yes, ok
July 6, 2016

It is a nice site to have a little chat but of course
You should rather go for the reliable dating sites
Like MIngle2day and/or Match if you are seeking a
Serious relationship. But again, nice site to spend
Your time.

Date of experience: July 5, 2016

Overview

Badoo has a rating of 1.5 stars from 607 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Badoo most frequently mention fake profiles, credit card and phone number. Badoo ranks 505th among Social Network sites.

service
98
value
96
shipping
22
returns
23
quality
87
This company does not typically respond to reviews
+59