AW Bridal

Usually don't leave reviews, but customer service here is above and beyond. Makes it easier to purchase products knowing that you can actually reach someone.

I love the wedding gown soooooo much! Elegant but cheap! Almost the same style and more suprior materials, I bought this wedding dress that was 40% the price of the one in the local wedding store! Amazing! They also allowed me to customize this dress, so I chose to make the back design lace-up style. What I bought is SPAGHETTI STRAPPED FLOWER AND BEADING EMBELLISHED TULLE BRIDAL GOWN. You could search for that item, really elegant!
But there's one thing that someone must notice: topwedding.com is a china based online wedding store(the parcel was shipped from Suzhou, China). However, I think 80% of the Americans want to avoiding buying made-in-China product.

UPDATE: After posting the review the company refunded $125 of the $168 paid for the dress.

I read the reviews prior to ordering and the company looked decent. I ordered a wedding dress and it arrived 3 weeks later than expected but the company kept in contact and advised of the delay. I took the dress out of the packaging and there was a black oil spot on the back of the dress. I emailed the company and asked for an exchange and they asked me to take it and have it dry cleaned. I did this and the dry cleaners would not clean it with out a release due to the sequencing. The company asked me to send it back at my expense which would have cost $160, $8 less than what the dress was bought for. I asked the company for a prepaid return label and they refused. They have refused to refund any amount of the money even though the dress arrived damaged. I now have a dress that can not be worn and have not received anything from the company. DO NOT BUY FROM THIS SIGHT as they are not willing to replace items that were damaged upon arrival.

Smooth and silky robes from baby to adult. I would definitely recommend. The design is pretty adorable as you can see in the picture.

Do not purchase from this company. Horrible quality and to return is impossible. They charge a 20% restocking fee and you pay shipping back to China.

This shop has beautiful dresses ideal for your wedding or for an event, with good quality fabrics, and the price is affordable!

Love this hair piece so much! Has such a great quality and weight to it. The beading on it makes it look so expensive could not be happier!

I bought a men's tungsten ring. It is comfortable and fits perfectly. It stands to the elements of nature and looks like new after rugged use.

Great and honest company i have ever worked with. They have the best customer. Responding super fast when I need help. Thank you so much!

The dress came in sooner than expected. Overall very pleased with the dress. Customer service was excellent. One person found this helpful

I ordered a dress from this site, and paid for a "rush service" as well as expedited shipping. Upon logging into my account several weeks later I discovered that my order was "waiting on payment." I double checked with my bank and they confirmed payment had cleared via Paypal. I contacted TopWeddings to express my concern and they repeatly told me that they had not received payment. I sent them screenshots of the cleared transaction from my bank as well as the confirmation numbers from PayPal. I told them that I then wanted to cancel my order since the dress wasn't being worked on and would not be done in time. I was once again told that they had not received payment. I posted a review detailing this on their website as well as the fact that the customer service rep was extremely unhelpful and that she had only contacted me between midnight and 4am. The next day I got an email saying they had started processing my order and "would I kindly remove my review from their site." I once again expressed my displeasure with their service and stated again that I wanted my order canceled and money refunded. They have since deleted my review on their website.

I like the robe is nice silky and smooth is great for bed time or any occasion I want to use it when I got on vacation

I never received an email notification to confirm my purchase. I called one night to confirm that they received my order. Somebody answered like they were at home not at a business. The lady asked me for my email. She couldn't understand me so she gave me her email when I tried to send her an email with my email address on it I was blocked. The next day I tried calling there was no answer. I tried two times, then I tried two more times the next day after that, the phone rang and then went busy. I called PayPal and they sent an email saying I wanted to cancel my order. I also sent an email explaining to them I was unhappy with their service and I did not want my purchase any longer, I got a message saying they cannot receive any emails and the mailbox was full. They never responded to PayPal's notice. However, when PayPal turned it into a claim, they responded that they sent it to me already. The dress looks nothing like what I ordered. I don't think alterations were even done. The dress is supposed to be tea length and it goes all the way to my ankles and the sleeves are supposed to be three-quarter length and they go all the way down to my wrist, it's too big and I was supposed to wear this to my sons wedding, PayPal escalated the order from a claim into item not as purchased. When I opened up an account through AW bridal, I looked at my purchases and there was nothing there. That's where I got suspicious.When I looked up my purchase with my confirmation # the website said I did not have any purchases. I tried to do a review on their website and it says I have not purchased anything from their company, so I couldn't leave a review. PayPal is trying to get my money back but we will see. Do not trust this company for your wedding your son or daughter's wedding or anything else. You will be disappointed.

I dont have complaints really all was good, my costume, my bride and just my wedding thanks a lot for all the hel you gave us