AW Bridal Questions & Answers

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Hi I am looking to order a dress from this site, it's a wedding dress so would love honest replies. I have emailed for help & no one has got bk to me yet? Reliable yes or no? Thanks

asked by W M. on 9/17/16

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Hi, I have made an order but had no confirmation email but the money has been taken out of my paypal! Has this happened to anyone else? Bit concerned!
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Good morning from Greece. I read some critics for your site. Im thinking to order a bride dress but im not very sure for the quality of your products and the service. I would like you to en light me
I would like to buy a wedding dress. I want to know if the dresses are exactly as they look at the pictures.?
Hello... can i ask you something?
Do you accept returns?
The dress I want to order has a very elaborate jeweled top. Will it have the very same jewels as the picture or something different?
Order No. 8907 I have sent numerous emails to resolve the issue with the dress being made too small, I have provided a statement from a fully qualified taylor in Sydney and I have not had a reply. I am totally disappointed in the lack of customer service and if they think by ignoring my emails I will not pursue this matter they are totally wrong. If I do not recieve a response to my emails I will take this matter further and share my poor experience. I have never heard of a merchant ignoring a customer.

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